Cold and Flu Season Can Be a Monster

Flu & Cold Season Can Be A Monster

Flu is prevalent in our community right now. Visit our Flu Resource Center to learn about flu prevention, signs and symptoms, and help us protect our patients, families and staff from RSV and the flu by following these visitation restrictions.

  • No visitors under the age of 12 are allowed in patient care areas.
  • Please do not visit patients if you are experiencing fever, vomiting, diarrhea or cold or flu-like symptoms.

For Providers

At WakeMed, we are proud to partner with physicians – in our hospitals and facilities, in the community and throughout the region – to provide the very best care for our patients. By fostering strong provider relationships, WakeMed is committed to improving the quality and continuity of care our patients experience both here within our walls and out in the community. We engage our physician and provider partners in decision-making to ensure we collaborate at every level in the best interest of our patients. 

Visitation Restriction Update

All Exceptions Must be Referred to Infection Prevention; FAQ Available

WakeMed continues to restrict visitation for children under age 12 – who are currently not allowed to visit patient care areas. To protect our patients and streamline the exemption process for staff, we have recently made a change in the exemption request process, which was approved by our Chief Quality Officer, Chief Nursing Officer and Chief Medical Officers.

All exemptions must be referred to Infection Prevention to be discussed with Dr. Ingram and the enterprise Chief Medical Officer & Patient Safety Officer. This includes cases of bereavement and other one-time exemptions. Additionally, a brief FAQ handout is now available in the Print Shop for staff to share with patients and visitors should they have questions or want to learn more about the visitation restrictions. A Spanish version is in development and should be available soon.

Communication in Healthcare Training


Developed by the Institute for Healthcare Excellence (IHE), this four-hour course is taught by your colleagues (physicians and APPs). This training has been proven to:

  • Improve patient outcomes
  • Improve patient experience
  • Decrease in malpractice and adverse event
  • Reduce stresses associated with physician burnout
  • Provide a framework for handling difficult communication issues with both patients and colleagues

Most training will occur this spring/summer, but if you are interested in participating sooner, please sign up here.

RapidConnect Update


RapidConnect is now WakeMed’s preferred Medical Staff communication tool. We are strongly encouraging ALL providers to use this HIPAA-compliant, easy-to-use application, designed to help providers quickly and efficiently communicate regarding patient care.    

Start Using RapidConnect Today 
For new users interested in trying RapidConnect, now is the time to get signed up. Email, or call 24 hours a day 877-325-2843 and provide your full name, email address and your practice name.