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Surgical Schedulers' Toolkit

We appreciate you choosing WakeMed for your surgical cases. This toolkit has been created to help you navigate the scheduling patient registration process. We hope you find the information easy to access and use.

Direct Phone Numbers:

  • Raleigh/North PAT Clinic: 919-350-4129
  • Cary PAT Clinic: 919-350-2437

Direct Fax Numbers:

  • Raleigh Campus: 919-350-7554
  • Cary Hospital: 919-350-2285
  • North Hospital: 919-350-6892

Contact Us

If you have questions or need additional information, please call OR Scheduling:


Financial Clearance Alert (as of March 2024)

Below are known errors for specific payers 
If you encounter new issues, please reach out to Financial Clearance.




Carelon may show WM as OON – BCBS NC has provided an exception for these instances with proper documentation until 3/31 when issue should be resolved

Insurance We Accept

WakeMed contracts with a wide variety of managed care plans and insurance companies, while also participating in the government programs of Medicare and Medicaid. Learn more about the insurance plans that are currently accepted at WakeMed's facilities & physician practices.