Billing & Insurance
Welcome to WakeMed Patient Financial Services. We look forward to assisting you.
- Billing Frequently Asked Questions
- Financial Assistance Resources
- Get an Estimate
- Good Faith Estimate
- Insurance We Accept
- Pay Your Bill Online
- Price Transparency
Thank you for choosing WakeMed for your healthcare needs.
Manage Your Accounts
WakeMed MyChart is a powerful tool to help you manage your healthcare accounts.
- Apply for Financial Assistance
- View Your Paperless Bill
- Pay Your Bill
- Set Up Payment Plans
- Get an Estimate
Are you a patient of WakeMed Children's PM Pediatrics Urgent Care looking to pay a bill? Please access this portal to submit your payment.
Paying a bill for service prior to February 1, 2015? Please call Patient Financial Services at 919-350-8359 or toll free 877-498-4490.
Patient Financial Services
Call Us
By phone 919-350-8359 or toll free 877-498-4490. Call center Business hours are Monday – Friday, 7:30 am – 5:30 pm.
Visit Us
- Raleigh Campus in Patient Registration from 8:30 am – 4:30 pm, Monday through Friday
- Cary Hospital in Patient Registration from 7:30 am – 3:30 pm, Monday through Friday
- WakeMed North from 8:30 am to 5 pm, Monday through Friday
Message Us
- Via electronic form: Contact Patient Financial Services
- In MyChart under Messages
Get an Estimate
Please keep in mind that this is only an estimate. Actual charges may vary, depending on the treatment your physician orders for you.
- Call our estimates line 919-350-7808
- Submit this electronic form (Fill Out This Form)
- Search our online tool
- Get a more customized estimate within WakeMed MyChart (Sign up for WakeMed MyChart)
Please Note: Professional fees charged by health care providers and facilities who are not employed, managed or owned by WakeMed may not be included under the same insurance contracts and may bill separately. This could include pathology, radiology, anesthesiology and ambulatory surgery centers. Please contact those health care providers and facilities directly for an estimate.
Learn more about getting an estimate at WakeMed.
Financial & Charity Care Policies
Read WakeMed's Patient Billing Information & Financial Policy English | Spanish
Read WakeMed's Financial Assistance Policy English | Spanish