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Insurance We Accept

WakeMed contracts with a wide variety of managed care plans and insurance companies. Following find a list of plans offered in our market currently accepted at WakeMed's facilities & physician practices.

By law, all insurance products must cover emergencies. If you are having an emergency, please select your care location based on proximity rather than insurance coverage.

Additionally, if your insurance product is not sold in our market, then it will not be on the list below, but that does not mean we do not accept your plan.  To determine if your plan is accepted by us, please call Customer Service at 919-350-8359 to verify acceptance.

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Please Note: WakeMed Children's PM Pediatrics Urgent Care accepts these insurances.

Insurance We Currently Accept in 2019

To learn more about our the insurance products we accept, click to expand the appropriate section.

Have questions? Don't see your insurance listed? Call us 919-350-8359. 

Commercial Insurance


Medicare Advantage

If you have questions related to your insurance plan, we encourage you to call Customer Service 919-350-8359.  The CareLine is a central resource for any insurance verification and preauthorization issues.  The hours of operation are Monday - Friday, 8 am to 5 pm.

Updated September 2018


Find A Plan That Includes WakeMed in 2020

For In-Network Access to WakeMed, Choose One of the Following Plans:

Commercial Insurance (Employer-Sponsored Plans)

If your employer offers multiple plan options, be sure to choose one that provides in-network benefits for WakeMed. These plans include:

Questions about Blue Cross Blue Shield BlueLocal?Get Them Answered Here


WakeMed is pleased to participate in the following Medicare & Medicare Advantage Plans.

Medicare Advantage


  • We encourage anyone who wants in-network access to WakeMed to choose Ambetter of North Carolina - the only health insurance marketplace plan sold in Wake and Durham counties that provides in-network access to both WakeMed and Duke Health. Pricing is competitive with all other local federal exchange plans and is the only plan that offers access to the unique services that only WakeMed offers here in Wake County.

    Note: Ambetter has a dedicated member services line for NC residents who would like to know more about this plan – please call 833-512-3857. Open Enrollment for the Federal Exchange began November 1 and will run through December 15.

Don't see your insurance listed? Have questions? Call us 919-350-8359. 

Need information on our Workers’ Compensation plans? Access information here.