Benefits
WakeMed provides a comprehensive package of benefits and services to help employees:
- Meet their personal needs throughout employment.
- Provide for personal or family illness, death or disability
- Plan and prepare for retirement
For more information about our benefits offerings, please visit our Benefits Microsite.
Benefits Open Enrollment Going on Now!
Benefits Open Enrollment runs Monday, October 13, through Friday, October 31.
All employees are encouraged to review Benefits information carefully before making enrollment selections online in The HUB. Any changes you make to your benefits during Open Enrollment will be effective January 1, 2026. For more information about benefits available for 2026, review these resources:
View the 2025 Benefits Handbook.
For information about specific eligibility and enrollment requirements or to obtain applications, contact the Benefits Department at 919-350-8143 or refer to the Benefits policies or handbook.
Follow the links below to access the websites of each of our benefit vendors:
- Medical Plan: Contigo Health
- Dental Plan: United Concordia
- Vision Plan: EyeMed
- Flexible Spending Accounts: Optum Financial
- Retirement Savings Plan: Fidelity
- Prescription Benefit Provider: OptumRx
- Accident, Critical Illness and Hospital Indemnity Insurance: VOYA
WakeMed Preferred Network
WakeMed is proud to offer employees a preferred level of benefit coverage including reduced copays, coinsurance and deductibles for providers in the WakeMed Preferred Network:
- WakeMed services provided at any of our in- and outpatient locations
- All WakeMed Physician Practices locations
- WakeMed’s joint venture facilities (Capital City Surgery Center, Holly Springs Surgery Center, etc.).
See page 10 of the 2024 Benefits handbook for details.
To see what network a provider is in, use the Contigo Health WakeMed online provider directory (login required).
Transparency in Coverage Machine-Readable Files
The Transparency in Coverage final rules issued by the Centers for Medicare & Medicaid Services (CMS) require group health plans and health insurance issuers to disclose certain pricing information via machine-readable files. Please click here to view WakeMed Health & Hospitals’ machine-readable files.