Phone Assistance for Established Patients
For urgent issues after hours, you can call your WakeMed Primary Care office (or our operators at 919-350-8000) and our on-call providers are available to offer advice. They are not able to prescribe or refill medications after hours.
WakeMed Urgent Care
If you need medical assistance outside of regular office hours, we invite you to visit our partners at Urgent Care. They provide the highest level of urgent care services, staffed by physicians who are board-certified in either internal medicine, family medicine, emergency medicine or pediatrics.
WakeMed Urgent Care offers a wide range of adult and pediatric services for patients ages four months and up with multiple locations and specialty services.
WakeMed Urgent Care
- No appointment necessary
- Convenient hours – open 8 am to 8 pm, 7 days a week
- Most patients are treated and on their way within an hour
- A cost-effective alternative to emergency care
- Seamless access to other WakeMed services
- Accepting most insurance plans **
Exceptional Care & Advanced Services
- Fast, convenient treatment for common illnesses and injuries
- Highly-qualified, compassionate providers and staff
- On-site x-ray and IV therapy
- Fracture management and laceration repair
- Occupational Medicine & Worker’s Compensation
- Physical exams for college, sports, camp or employment
Fortunately, our providers offer convenient urgent care services, including orthopaedic urgent care, and partners with the WakeMed Health & Hospitals system, which can provide emergency medicine service throughout the Triangle area.
Know Where to Get Care

Primary Care Partnership
Primary care providers are experts in diagnosing and treating conditions that require urgent care. Since we set aside office time each day for urgent care visits, we can meet urgent care needs quickly and get you or your family feeling better, so you can return to work, school or other obligations.
The benefits of choosing primary care as the first option include the fact that we understand your overall health. In addition, we have access to your full medical record, so we know your health history, drug allergies and what medications you are already taking. This positively impact the care we can deliver and streamlines the process.
Emergency Medicine Partnership
If at any time, you are suffering from a life-threatening emergency, call 911 immediately, and/or seek emergency care treatment at the nearest emergency department.
All of our primary care practices are conveniently located in or near Raleigh, NC, which means they are near one or more of WakeMed's many Emergency Departments. If you are having an emergency, we recommend going to your nearest emergency department.
Our Raleigh Campus also features a Children's Emergency Department, the first facility of its kind in North Carolina, dedicated to treating children.
Virtual Urgent Care Options
WakeMed Virtual Urgent Care
Feeling bad? Need urgent care now? No need to come to us, instead connect with our local, trusted providers using your computer, tablet or smart phone.
- Worried about COVID-19?
- Local providers
- Treating common conditions
- Short Wait
- 8 am - 8 pm
WakeMed Children's PM Pediatrics Urgent Care
Caring, quality specially trained pediatricians in urgent and emergent care are available when you need them.
- Private, high-quality experience
- Ability to share records with your child’s pediatrician
- Care for children from birth to 26 years of age
- Short Wait
- 8 am to 12 am