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Patient Information

Virtual Urgent Care

Receive the care you need from the comfort of your own home, or wherever you are in North Carolina – delivered by trusted WakeMed Urgent Care providers every day from 8 am to 8 pm.

Schedule a Visit

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Virtual Urgent Care: 
A Convenient Way 
to Access Urgent Care


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Short Waits 
Save Time and 
Skip the Waiting Room


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Insurance Accepted* 
Credit, debit, HSA/FSA cards
accepted for copays


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Need to Come In? 
Virtual Visit Refund 
& In-Person Visit 
Scheduled For You


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Local Providers 
Same Local Providers 
Who Staff Our Urgent Cares


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Wherever You Are 
Get Care From 
Anywhere in N.C.

When To Use WakeMed Virtual Urgent Care:

If you are in North Carolina and have access to the internet using a computer with a camera or your tablet or smart phone, then you can get care now through WakeMed Virtual Urgent Care. No longer do you need to leave home to get the care you need for these common conditions:

  • Abdominal cramps
  • Allergies
  • Arthritic pain
  • Mild asthma
  • Bronchitis
  • Cold & flu
  • Constipation
  • Diarrhea
  • Eye infections
  • Fever
  • Gout
  • Headache
  • Hemorrhoids
  • Insect bites
  • Muscle pains
  • Rashes
  • And more…

WakeMed Virtual Urgent Care

Offering Urgent Care 8am - 8pm

Feeling bad? Get the care you need for common illnesses wherever you are - at home, in the pool, on the soccer field, on vacation, at work or at school - delivered by trusted WakeMed Urgent Care providers. No appointment, no shirt, no shoes? No problem. Because health lives here and now it’s more convenient than ever.

What makes us different? WakeMed Virtual Urgent Care is staffed by the WakeMed Physicians Practices, the same local, trusted providers who staff our urgent care locations. Get the care you need now, quickly, efficiently and from providers you know and trust. Treating patients ages 4 months old and up.

If it is determined during your virtual visit that you need to be seen in person, we will schedule an appointment for you at one of our Urgent Care locations that is most convenient for you.

If you are seen in person after you virtual visit, your Virtual Urgent Care payment will be refunded to you and you will only be responsible for the cost of the in-person Urgent Care appointment.

*If you are accessing Virtual Urgent Care services, please have your insurance card handy when you make your appointment via MyChart. WakeMed files insurance for telemedicine appointments; you will be responsible for your urgent care co-pay.



Download MyChart to Use WakeMed Virtual Urgent Care on Your Phone or Tablet

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What We Offer:

  • Caring, quality providers are available when you need them
  • Easy payment available with credit card, debit card, or HSA/FSA cards
  • Private, high-quality experience
  • Web and mobile access available
  • Clear, high-fidelity audio and video
  • Complete health care record at your fingertips
  • Ability to share records with your primary physician via fax
  • Printable receipt for reimbursement or deductible
  • Ease of transition to an in-person visit at a WakeMed Urgent Care location near you if an in-person consultation is needed.


WakeMed Virtual Urgent Care should not be used for 911 service or for serious or life-threating emergencies.

WakeMed Children's PM Pediatrics Urgent Care


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What We Offer:

  • Caring, quality specially trained pediatricians in urgent and emergent care are available when you need them
  • Convenient virtual visits every day from 8 am to 12 am
  • Care for children from birth to 26 years of age
  • Private, high-quality experience
  • Ability to share records with your child’s pediatrician
  • Acceptance of most insurance plans, plus a self-pay option. View our participating insurance companies.


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