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As the largest provider of health care in this community, our top priority is to protect the health and wellbeing of our patients, their families and our staff and providers. We also truly understand and deeply respect that patients receive great comfort and support from loved ones while in our care. With this in mind, we now welcome one support person per patient per day.
A support person is typically chosen by the patient. They often serve as a patient’s “second set of ears” – listening to care instructions and asking questions on behalf of the patient. The support person also serves as the source of communication for patients’ loved ones.
Support persons are not permitted for suspected or confirmed COVID-19 patients. Exceptions may be granted for end-of-life situations. Support persons are also not permitted for patients in WakeMed’s temporary skilled nursing facility (1A) in keeping with the Governor’s orders.
If a visitor does not follow the guidance above it can cause serious safety concerns. Refusal to follow this guidance will result in being escorted out of the building. We must keep our patients and staff safe.
Extended Visiting Hours
Patients with the following conditions may be allowed more than 1 visitor. This is decided on a case-by-case basis by the Clinical Administrator and the Chief Medical Officers:
Special circumstances will be addressed by the Clinical Administrators and the Chief Medical Officers.
Patients are encouraged to come alone to their physician practice and outpatient visits whenever possible.
3000 New Bern Ave.
Raleigh, NC 27610