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Visiting Patients In most units at WakeMed, friends and family are welcome to visit a patient at any time in accordance with the patient's wishes with a few exceptions. We also welcome children and ask that they remain with an adult at all times during their visit.
Illness Please note: If you or your children currently have an acute illness with any of the following symptoms, please do not visit WakeMed out of respect for our patients.
Quiet Hours Many units do observe quiet hours every day from 8 pm to 7 am. Critical care units may have additional quiet hours during the day to allow for optimal patient healing.
Due to several cases of RSV in the community, the Neonatal Intensive Care Unit (NICU) and Special Care Nurseries at Raleigh Campus, Cary Hospital and North Hospital are restricting visitation for children under age 12 effective Tuesday, October 1. These restrictions are put in place annually to protect our patients.
Visiting Hours: 11 am to 8 pm However, family members and those designated as family are welcome to visit anytime. Because of space constraints and safety, only one person is allowed to accompany mom in triage. A maximum of four support people are allowed in the room during labor and for the birth. Should a cesarean birth become necessary, only one support person is allowed in the operating room.
At North Hospital, we welcome visitors throughout the day and night, we ask that visitors refrain from visiting during WakeMed North Quiet Hours.
Listing of local hotels/motels near our facilities for out of town visitors.
WakeMed Gift Shops sell plants, flowers, balloons, a large variety of gifts, snacks, beverages, magazines, personal toiletry items and greeting cards. We also offer products to support the care needs of new moms and babies, children, physical rehab patients, cancer patients and we deliver flowers and gifts to inpatients.
Well-wishers can send patients messages by filling out and submitting an electronic message form. Messages are delivered Monday through Friday during regular business hours by volunteers. Messages received after 1:00PM may not be delivered until the next business day. Please note that email messages are not secure, we maintain the right not to deliver messages that are deemed inappropriate and due to some sensitivity and confidentiality requirements, email messages will not be delivered to certain units and patients.
Letters and packages for patients are delivered Monday through Friday by WakeMed volunteers. Letters and parcels that arrive after patients have left are forwarded to their homes.
[Patient's Full Name][Room number if known]3000 New Bern Ave.Raleigh, NC 27610
[Patient's Full Name][Room number if known]1900 Kildaire Farm Rd.Cary, NC 27518
[Patient's Full Name][Room number if known]10000 Falls of Neuse RdRaleigh, NC 27614
WakeMed campuses are all tobacco free. The use of all tobacco products, including electronic cigarettes, is not allowed inside or outside the hospital.
A meditation chapel is located on the third floor of Raleigh Campus and the first floor of Cary Hospital. A meditation room is located on the first floor of the Women’s Hospital at WakeMed North, just off the main lobby.
The chapels and medication room are open at all times for prayer, meditation and times of silence. If you would like to talk to a chaplain, please ask the nurse to contact a chaplain for you or call 919-350-8000 and ask that a chaplain be paged.
For the convenience of our patients and visitors, free wireless Internet access is available on your own laptop computer at most WakeMed locations.
3000 New Bern Ave.
Raleigh, NC 27610