He is awesome, listens intently, explains well. Does NOT talk down to me.
Awesome PA. He is very caring and listen to your concerns and does all he can to get results.
I wanted to let them know how much I appreciate their help.
I have recommended him with friends and relatives.
Dr Edens is the best doctor I've had, and I'm 85.
Crews is attentive and caring. I have recommended him to my daughter who will be living in Raleigh soon.
Thorough. Listens. Explains well
I have great care and feel confident about Dr. Edens choices for my care.
The service is always great! The staff is professional and friendly! Dr Crews is very knowledgeable, informative, and takes care of my health needs!
I always get excellent care from Robert Eden’s an the staff at WakeMed Downtown Raleigh
Job well done
Extremely good at listening and addressing all concerns I have regarding my health
Ten years of patient care for me all good
Crews is AMAZING!! He's such a great provider who listens to understand my needs. I would never change providers.
Great experience and response
Very attentive, good listener, didn’t rush, explained things very well.
Collaborative, knowledgeable.
Crews ( That what he ask to be called) is wonderful, he listen when you talk to him , Crews is very helpful
Crews is incredibly well educated with impeccable bedside manner, a combination that is hard to come by. I always feel like he takes my complaints seriously and shows a genuine level of interest in my care. I cannot recommend him enough.
I am so satisfied with the doctor and office
He is very good at his job & responds quickly!!!
He really cares for patients and he is supper awesome. Very knowledgeable and he listens to your concerns about your health.
Listening to my problems and implementing a plan to get my health back
He listens and asks me questions that gets to the proper care
Robert is incredibly thorough in the way he explains things. I also feel like he is very attentive to everything I say. He also comes across as very knowledgeable. I could not be happier with Robert as my provider.
He came into the room prepared and was wonderfully thorough
Best primary care provider I e had over my 60 years.
Crews takes the time to listen and explain everything.
Have already recommended my wife go to this location.
Check in, CMA, phlebotomist, and Crews… everyone was friendly, professional and polite
Trust
Very comfortable giving recommendations
If he and his staff care this much about my needs and concerns, I trust they do about anyone else as well. They're genuinely compassionate in their care and seem to treat the whole person.
Dr. Crews is so understanding and reviews every single step of my care or my concerns with me. He speaks with me not down to me. I'm very comfortable to discuss any issues or concerns with him.
Because everything was on time and great customer service
Great people& great service
He sees all your needs and does all he can do to address all. And listens to both the caretaker and patient to make sure all needs are met and understood.
Crews and staff are wonderful! Crews listens and explains everything!! Compassionate and cares about his patients.
Very nice compassionate doctor
He truly cares about the patient!
He keeps me in the loop, explains so that I understand. Is genuinely a very kind man who appreciates a like person to care for.
He listens and is very knowledgeable.
Because I think he knows what he is talking about
He makes us feel connected, like he understands us. And he is very well informed so can share up to date information with us.
I trust Crews 100%. He listens, gives feedback, doesn't force anyone to do anything they are not comfortable doing. He is also infinitely patient, even with my mercurial self. I would recommend Crews to anyone who asked.
He is and has always been a great listener, and he is professional and personable.
Listens
Caring, listens, understands
Wakemed downtown is a great facility with awesome staff.
I was served efficiently and warmly by all staff
Crews is attentive and knowledge. I trust his analysis and judgement.
Crews was great. Took time to ensure my needs were met.
Crews has been a great provider. He listens. He explains things. He’s great.
The people are quite helpful and understand patients needs.
Awesome Doctor and staff
Awesomeness
He just super friendly, caring and top tier!
Very personable and gave thoughtful and insightful counsel to current and future healthcare needs!
Crews listen to you when ask questions, and he so friendly.
I have a lot of trust in Dr. Edens
Dr. Edens is the only Doc I know who tells you like it is!!
Excellent care and friendly, caring, responsive and capable
He is attentive, thorough and caring.
I feel like Crews and I are in a partnership to find the best preventative care and treatments for me
He always listens to me and provide me with options and solutions for my medical care. He is absolutely wonderful and always helpful
Crews Edens goes above and beyond to give me the best primary care.
Great customer care
I always recommend him! Crews is the best! At 72 years old, he is the best primary care professional I have ever had!
Edens is definitely deserving of this rating. He has been very attentive and concerned with my health issues from day one, especially helping me through pneumonia. He's very prompt with getting me the necessary medications needed and referrals necessary.
I have been a patient of his for about 10 years. He has always been attentive and sensitive to my needs and questions. I feel I receive excellent care.
He has a awesome attitude and very attentive
My PCP is a great provider. The staff is friendly and professional. The facility is clean and I never have to wait long to see anybody.
Crews is easy to talk to and he’s very proactive.
Everyone in the office, from reception to the medical assistants & nurses and, especially, Mr. Edens, are very helpful, friendly, courteous, knowledgeable, professional & highly competent. As I stated earlier, I feel well cared for in every respect.
Very caring and concerned with getting you as healthy as possible.
Staff is always very professional and helpful
He is very good at what he does. Quick to the point. Very efficient in his thoughts and actions. Doing the right thing.
Amazing listener, extremely knowledgeable, and extremely personable
He was very caring and created a care plan that addressed all my needs.
Excellent communication and attention to detail
