The office building & grounds were well maintained & easily accessible. The receptionist & nursing staff were very friendly and welcoming. Dr Ginn was amazing. I felt completely at ease. Overall, a very positive experience. Have already recommended him to a family member.
The staff
Both the doctors were perfect. Very knowledgeable. Provided all the necessary explanation of what is wrong and what is needed.
I was treated so well by everyone from the time I walked in. The entire team is fantastic. Thank you!
Hus concern of my issues
Very caring person.
Fixed my hearing problem, professional , courteous, friendly
Dr. Ginn took time with me and talked through my options and what was happening during my visit very thoroughly. He was professional and courteous.
Paying attention to other issues besides presenting issues and offering help
Dr Stuart is very friendly, attentive, and skilled!
Everybody was great!
Dr. Ginn was very professional and extremely knowledgeable. Prescribed medication and instructed usage.
The service was great
We saw the PA and were very satisfied with him. He did a fantastic job and spent a lot of time with the ear cleaning.
Dr. Ginn provided true patient-centered care. He listened actively and spent the time to understand the details of my issue. He got his information from me not by glancing at referral notes.
Dr. Ginn has great bedside manner. I felt very comfortable and confident in his advice.
On time, virtually no waiting. Fantastic.
Dr Ginn took time during my visit.
Dr Ginn impressed me with his assessment of my condition, based on symptoms and history. He actually listened to what I said. He was professional and knowledgeable, yet friendly and warm, unlike other Doctors I have experienced. That was important to me.
The treatment was excellent and precise
Dr.moore
Dr. [] and the audiologist were very helpful and were willing to fit me in for a a hearing test even though not scheduled at this visit. Dr. [] was very friendly and put me at ease. I have already recommended the practice to others.
Dr.Ginn and all the staff is amazing! Everyone is friendly and knowledgeable. Always feels like family
Every part of the visit was outstanding, from the check in process until we left. The staff was extremely welcoming, friendly, and professional. Dr. Ginn was friendly, professional, and very knowledgeable. We could not have asked for a better experience.
Everyone was great
Friendly and prompt. Difficulty getting an appointment but once there, good service
By the greeting, I knew the doctor had viewed my records. Very impressive. Excellent care. Was so glad he checked my throat at this visit. He listens & makes wonderful suggestions.
Knowledge and care
Great service
Dr Gonna’ time and attention in cutting my wires and patiently answering all my questions!!!! He is a keeper 😊
Great Doctor and staff.
From the checking in to the checking out was awesome.The entire staff was wonderful
Dr Ginn is an excellent doctor!
the overall, care shown, for an ongoing issue......the recommendations of treatment, just everything was outstanding
The nurses were excellent and very kid friendly. My daughter was satisfied and her nerves went down as the nurses answered any questions she had. Very pleased with all nurses and doctors who came to talk with us.
What an amazing visit we had and one will not soon forget.
I had a wonderful experience!
The hole experience was very good
Felt I was heard and understood when explaining my concerns and issues. The PA of Dr. Ginn was very friendly, helpful, & caring.
O everything was good.
They are all just great!
Everything went very well and everyone was extremely kind and helpful. The lady at check out was exceptionally kind. Made sure we had everything we needed including a sucker and bottle of water for my []-year-old.
Drs and nurse were great
Dr. Gunn and the whole staff
The experience was amazing everyone so kind and my daughter loves to go!
Promptness
Knowledge of staff members.
Everything.
Both Dr. Ginn and Dr. [] were very professional, but also patient and friendly. Same goes for the PA I initially met - and I'm so sorry to have forgotten his name, but it's not that he wasn't memorable in his professional explanation of what to expect, and his kind demeanor - I'm just awful with names. Next specialist I need is to have my memory and cognitive skills checked!
The staff - Dr Ginn - great group of caring people. Thanks
Dr. Gill’s knowledge of my [ ] was insightful. I appreciated his professionalism and his staff’s offer to provide any correspondence to the Veterans Administration so I could file a claim to have hearing aids provided which are $6-8 K. Very good experience.
Yes... my ears were clogged pretty bad. Doc did all he could to unclog them. He was apologizing to me throughout the course of unclogging. It wasn't his fault but I had so much in my ear and it took some time to get it out. He was great.
Dr. Ginn is the absolute best all-around. He works exceptionally well with children!
Dr Ginn and the staff were very friendly and wasted no time getting me in and seen promptly upon my arrival. Great group and I'll recommend them to anyone looking their type of services.
Just very friendly and listen to what I had to say without feeling rushed.
Excellent care.
The cleaning of my ear
PA did a great job asking questions
I have been working with Wake Med many years. I have had open heart surgery and other issues. I have received excellent care.
I have suffered from neck pain and headaches for 8 months. Dr Gil recommended a night guard, and I haven’t had anyone pain since.
The doctor and staff was friendly. The doctor took the time to really check my throat and not just look at it and say I was okay.
The doctors were amazing! Made my son feel comfortable
Dr Strart was very professional and friendly he made me feel assured that I would get over the [ ]
The staff,nurses and doctors were all very friendly and knowledgeable. Didn't feel rushed or over looked. Compassion and outstanding care
Overall care and patience. Good listener. Discussed all options. Felt like they cared about you as the only patient at the time. Everyone was positive, smiling and mad you feel special.
Dr. Ginn is always progressional and excellent at explaining my condition.
The PA whose name I forget was outstanding as was Dr. Ginn and the check-in and check-out staff. All very nice and helpful people.
Friendliness
checking in for my visit
Everything was excellent I enjoyed my visit and I will come back again when needed thank you
Everyone was very nice and Dr Ginn was very friendly, took his time with me, knowledgeable and knew exactly what my problem was and how to fix it. Let me ask questions and was not in a rush. Would definitely go back if needed and will recommend him highly.
Dr.Ginn is a national treasure. He has improved the quality of my life dramatically and provided care that is absolutely above and beyond on every occasion. I literally cannot say enough good things about him. My experience in general with Wake Med ent has been wonderful. I’m incredibly grateful for everyone there.
Everything that he said explained , Everything he said and did was excellent he treated excellent and talked to me w kindness.cared about my health. I appreciate that. Good doctor keep him he's a Carrington doctor. There are few that have that personality.
The service was outstanding. Dr. Ginn is a wonderful doctor. The staff are outstanding in customer service.
everyone was pleasant and informative.
All the staff were kind and friendly. I would not go to any other ENT Dr. Dr Ginn is so good. He listens and makes sure he hears and understands your complaints and issues. I have already recommended him to everyone I know needing an ENT consult. Keep up the good work sir!
The whole team was excellent. Dr. Ginn has seen all 3 out 4 of my children and the experience has always been great. The lady that tested my kids hears was awesome as well. They have great communication skills, they actually talk to you has a person. Great great.
All was excellent!
Doctor should not act like he is in a rush all the time they tome out to listen to your patients
Sadly I don’t remember the name of the young woman who checked me in but she was awesome. Jeri, my nurse was terrific
Dr.Ginn and his team are the absolute best!! They are caring,friendly and understanding!!
Excellent team work and very friendly!!
Dr. Ginn and staff are the very best
First class experience . Wonderful staff .
I was very happy that I was given the option to come to an appointment the next day instead of waiting a month. They pushed a notification of an opening thru mychart which was very convenient and made it easy for me to accept quickly during a busy time at work when a phone call would have been impossible.
Dr. Ginn had a great welcoming and caring personality. I would recommend him to people
The whole staff needs recognition. They are attentive, courteous and pay attention to detail. The office is friendly, clean and full of life and spirit. A fun and safe place for pt’s
My experience was excellent in every aspect. The reception staff were welcoming, kind and warm. We always laugh and have a great time visiting with them as we check in. The nurse was caring, kind and professional. Dr Ginn and his PA both did a great job in providing care and took great time to chat with me to get to know me better and understand my needs. They attended to my medical issues and provided excellent care, as they always do. I highly recommend Dr. Ginn and his team.
The office staff was very friendly and welcoming
Very beneficial visit. Professional medical personnel. Caring and efficient.
My visit were very good thank
Dr Ginn and his staff are the best highly recommend wakemed ent
Emery []
The staff was very welcoming and interactive with my [] year old! My daughter felt comfortable at this location because of how involved they were with her.
Dr. Ginn gave me his harness opinion about my condition and he is referring me to another Doctor that may be able to help. So he didn't just examine me and let me go he took the next step and I appreciate that.
Dr. Ginn and his PA were amazing. I have never felt so listened too and they both involved me in the decision making process which I really appreciated! I would recommend them to any friends or family member in need of care!
First surgery of my life and the experience was hands down flawless
All staff
DOCTORS EXPLANATION OF CONDITION
Dr. Ginn was amazing. He made me feel comfortable and was able to answer all my questions. His PA was right on everything as well. They referred me to another specialist, but I would highly recommend Dr. Ginn and if I ever need and ENT again, I will be back to see Dr. Ginn and his staff! They were courteous and knowledgeable from start to finish. Will highly recommend to any family or friends that are in need of an ENT!
Dr. Ginn takes time and listens to his patient. He also asks lots of questions for clarification and understanding. His exams are thorough and he expresses his findings in easy to understand terms.
Everyone was great
Dr. Ginn was fantastic and his knowledge of the latest research and emerging treatments was top notch.
the care was kind and professional all my questions were answered
Great customer service, thank you.
They were on time, so efficient, did a great job listening and explaining and they were wonderful with my wild []month old!
Dr. Ginn just makes you want to feel better. I had questions about sinuses- he answered them in a way I could (no medical experience) which was so nice. Then we made a plan for my treatment. My visit was quick, everyone I spoke with was very friendly. I highly recommend Wake Ent. I have actually called with a question about Covid and my medication and Holly in triage was so upbeat with the answers. Hands down Wake Ent is a ⭐️⭐️⭐️⭐️⭐️ Practice and I will always recommend them. Thank you!
Dr. Ginn was friendly and open to talking about history and plans for care. Did not feel rushed at all!
After suffering with pain and seeing a number of physicians in the past few years I wasn’t expecting what happened. After speaking with Dr. Ginn for a few minutes he had a probable diagnosis and treatment plan. I followed the recommendations as I always do but was surprised it worked and for the first time in a very long time I’m consistently pain free and this is without surgery or any invasive treatment.
The [RX] medication seems to be helping
Dr.Ginn and staff was very good it did take a few weeks to get into the office as a new patient but after the first initial visit he and his staff were very helpful and compassionate about my concerns and didn’t hesitate to treat my situation as top priority I really appreciate him and his staff for helping me in my time of need. I would recommend him he’s extremely supportive and knowledgeable you don’t find many doctors that love there job and show it he does.
Everything
I did not have to wait when I arrived, all of my questions were answered clearly, and the explanations going forward were clear.
I really enjoyed my visit with Dr. Ginn. He was extremely knowledgeable, kind, personable, professional, and thorough.
Dr. Ginn and his staff are always attentive and they take the time to answer my questions even when I forget and ask again.