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Here at WakeMed, our Health Information Management Department is available to help you gain access to your medical records. In fact, we have now offer an online patient portal called WakeMed MyChart to enable 24/7 access to a portion of your medical records. Because this is a new system for us, some information is not included in your online account. If this is the case for the information you are looking for, please download the form below and fax to 919-350-7985 or mail to:
Authorization to Release Medical Information Form
WakeMed Health & HospitalsHealth Information Management Department - ROI3000 New Bern AvenueRaleigh, NC 27610
To speak with the Medical Records department, call 919-350-8370.
Attention Attorneys:Please send subpoenas for WakeMed medical records to:
WakeMed Health & HospitalsAttn: Office of Legal Affairs3000 New Bern AvenueRaleigh, NC 27610
Please note that N.C. Gen. Stat. § 8-53 and the federal Health Insurance Portability and Accountability Act (HIPAA), 42 C.F.R. § 164.512 restrict when medical records can be produced. WakeMed generally can provide such records only in response to a valid court order from a North Carolina or federal court with appropriate jurisdiction or a HIPAA-compliant patient authorization.
Here’s What MyChart Can Do!
Looking for an easier way to keep up with your medical record? Sign up for WakeMed MyChart
All WakeMed patients now have access to WakeMed MyChart, an online patient portal that provides 24/7 access to portions of your electronic medical record. WakeMed MyChart saves you time and allows you to better manage your health through convenient access to important clinical information.
WakeMed hospital patients can use WakeMed MyChart to:
Patients of WakeMed Physician Practices can use WakeMed MyChart to:
Some Things to Know about Signing Up
Proxy access is available for parents and caregivers. To request proxy access, you will need to either log in to or create your own .MyChart account. After your account has been established, you can find the Request Proxy Access Form under the "My Medical Record" tab. For minors, proxy access will terminate when the patient turns 18 years old.
Additional InformationE-mail Secure MyChart Customer Service Form or call (919) 350-2288 to speak with a member of the WakeMed MyChart staff.
Remember, WakeMed MyChart is NOT to be used for urgent needs. For medical emergencies, dial 911.
3000 New Bern Ave.
Raleigh, NC 27610