My interaction with Dr Chawla
Little waiting time to see Doctor.
The care and concern of Dr Chawla’s and his staff. They make you feel comfortable on each did their part of the appointment on time and obviously experienced.
He really made me feel good about my situation
The courtesy and professionalism of the staff is amazing
Caring, professional - and listed to patient.
Efficient in interview exchange and time spent in office.
I am a very anxious patient and I truly appreciate how Dr. Chawla took the time to explain my results and treatment options.
Dr. Chawla made the visit very comfortable for me and was pleasantly direct about the care I needed.
Excellent feedback
The appointment went very well. Short waiting time. Very through.
Everything was perfect.
As usual everything was outstanding. I feel so fortunate to be getting my care from this practice. Good and cheerful administrative staff, nursing, and doctor care. I recommend y'all to everyone.
Dr. Chawla has been wonderful through the entire process. From day one, I felt like my situation was priority one for him. He studied my CT scan the night before my first visit. He arranged his schedule so he could spend sufficient time with me during the first visit. He understands the emotions a patient has when finding out a [] and must bemoved. He is thorough, honest and reassuring.
I was very impressed with the professional staff with their proficient skills. The nurse and doctor made me feel very comfortable, when explaining my physical problem. Problem is being resolved with new prescription. Thank you.
Dr Chawla has been my Urologist for 10+ years and I have been completely satisfied with my care. He did my prostate surgery approximately 10 years ago. I have referred a number of friends to him for Prostate surgery and the have also been very satisfied with his care and treatment.
Staff was friendly & efficient. Nurse was friendly & attentive. Dr. Was interested in my statements & questions. He was good at explaining what was happening (using charts) & why. Very solution oriented.
Clleaniness
Very nice facility, new building.
Dr Chawla and staff were excellent
Kindness of all staff
Everything
Everybody was concerned about my interest and well-being, a well staffed and manage atmosphere to be in love what they do
Very good
Everything was outstanding. Dr. Chawla and his staff are the best
Friendly people excellent care
Everything was .
Dr Chawla is amazing
I’ve seen Dr Chawla for about 7 years now. I have no negative comment
Dr. Chawla is a very understanding doctor. He listens to everything you say. I followed him from one practice office to another just continue having him as my doctor. Time difference between the different practice offices from my house is/was 5 min vs 30 mins
The nurse who tended to me was kind, understanding and caring. Did not see a doctor. Just came for a bladder scan.
Everything
Dr Chawla has been providing care for me since 2016. He has given. Me excelllent care from day one. I recommend him all the time. He is great.
The receptionist, the nurse and the doctor. I missed an initial appt due to my own mixups. Receptionist got me in with the Dr in a special time slot less than a week later. He was booked for months otherwise. REALLY went out of her way for me. Then when I came for make up appt, I didn’t have my insurance card (will upload it now as she instructed) She still wasn’t frustrated with me, well, we made fun of me and laughed for a bit. She could have been easily upset, but wasn’t. The nurse showed great patience with both me and the faulty keyboard she had to use. And the Dr was calm. He listened when I spoke and explained what he thought I should do going forward (second opinion about a scheduled surgery elsewhere) and I like his idea/opinion. Took his advice to the letter and hoping for the best. I might switch to him as my urologist if he’s open to it.
Office was clean, staff was friendly and helpful.
Excellent working me in at last minute for my urgent condition
receptionist was not initially cordial and personable. She failed to greet me when I approached. Customer service, a friendly good morning and smile is all it takes. This is the first time I experienced this.
Dr Chawla is a world class doctor in his field. I'm dealing with some very difficult and challenging medical issues and I truly trust his advice and opinions. He explained things so that I could understand them to make an educated decision on what I think is the best corse of action for myself and my future. He answered all my questions and concerns with total respect and empathy. If there is an award for doctor of the year, Doctor Chawla would win it hands down! I believe and trust in Dr Chawla!! He is simply the best!
The entire process with the Doctor, Nurse and administrative staff.
Dr Chawla is one of the best doctors I have ever had. He explains everything fully and makes sure I understand. He also makes me feel very comfortable discussing my particular issue.
Caring
everything
Dr. Chawla and staff are always on time with my appointments. I spend very little time waiting to be seen and very little time waiting for the doctor. I greatly appreciate that about his office and staff.
The service and the cleanliness of the place
The excellent rating in all areas is because every step of the way throughout the process has been handed flawlessly and I couldn't find a thing to improve it. Thanks.
Dr. Chawla is a great communicator.
The receptionist, I forget her name was able to reschedule an appointment for me after I mistakenly came in on the wrong day. She is awesome. Dr. C is outstanding.
It was outstanding the amount of time I was there without being seen and was not contacted as to why I left
No, but very pleasant overall.
It was all good. Dr Chawla is an excellent urologist
The timeliness of my appointment was excellent. I didn’t have to wait long in the reception room and I didn’t have to wait long I the exam room. The nurse was very good in explaining to me what is expected of my appointment and Dr Chawla was very thorough in explaining the test results and next steps.
Dr Chawala is a great doctor and nice man
As I told Dr. Chawla when he called me asking if I had a radiologist, I told him that he is the FIRST DOCTOR I've seen who has looked at my various health issues I've had over the years and put them together like pieces of a puzzle. He went beyond his area of expertise to see the various problems I've been having. My husband was with me at my first visit and he also felt relieved that I was finally getting the right diagnosis.
Dr. Chawla replied quickly to my question/concern.
Dr. Chawla
Everything
Very affable
Dr Chawla was, as always, thorough, personable, and professional.
It was all has expected; Excellent
Routine visit and follow up only
Staff
Dr. Chawla is trustworthy and has high integrity.
Dr. Chawla ‘s care and compassion for my well being was visible and greatly appreciated. He reviewed my overall records, discussed them with me and understood my anxiety and need for further medical assistance. Dr. Chawla, Amy and staff treated me with immense care and skill which I am so thankful. It was such a relief to have a diagnosis combined with compassion and a next step solution. Patient focus 100% thanks to Dr. Chawla and staff.
Everything was good 👍
When a doctor takes time with the individual it makes one feel of worth. It also builds trust down the road The group you have there is a well oiled machine
I feel that the condition for which I’m seeing Dr Chawla is well managed
I felt very comfortable with Dr. Chawla. I was actually seen earlier than my scheduled appointment time and the took the time to learn about me and include me in the decision process regarding the best treatment option for me.
Professionalism of staff
The check in process was easy and quick, the wait before seeing the doctor was short. Admin staff and nurses were very friendly and informative. Finally, I really like the way Dr. Chalwa engages with his patients; he’s friendly, informative and doesn’t rush.
Seeing me at my assigned appointment time.
Just Everything.
Dr. Chawla was very kind and took the time to show me my CT Scan and the [] in my bladder. We discussed waiting a few weeks to see if it passes and he scheduled me for an x-ray within 2 weeks. I was very happy with our conversation and hoping that the steps will work so that surgery will not be needed.
Dr. Chawla is always very professional and makes every effort to explain in a non medical language so that I have a better understanding.
I like the new office. I especially like that I rarely have to wait long for the Dr to see me. I think it's awesome because while we rarely take long, I know that when I bring up a topic he will fully discuss it with me. If several patients did that, it could be easy to get backed up but I feel like their process handles it very well.
The staff are always very helpful, friendly & I have all the confidence in them.
The whole process from beginning to end was outstanding. I would tell my family and friends.
The staff as well as dr Chawla are very courteous, friendly, and professional. Love this team!!!
Dr. Chawla was prepared for my visit. Discussed my situation and made his recommendations and explained why. Very satisfied appointment.
Everyone we interacted with were very informative and cared about us.. It’s much less expensive to keep good people than to try and find new ones. Pay them more.. Send them and their families out where they can be waited on 🙏
Dr Chawla was thoroughly professional yet friendly, warm, and caring. His manner quickly puts me at ease.
The facility, quickness of exam,
Dr. Chawla is amazing…. We have our two month follow up and he is just a thorough great dr
Always pleased with Dr. Chawla and the staff has always been nice to me on my visits.
Both my doctor and his staff.
Everyone from check in to nurses and doctors were excellent , they were friendly, caring and knowledgeable. This was my first visit and I was very impressed.
Although, I was running late, Dr. Chawla was proactive in getting me back to the exam room by not waiting on the nurses. He called me back and had me in and out of there quickly, which I very much appreciated.
The entire staff was the best , from receptionist to nurse , great . Dr Chawla was efficient , answered all questions and was very thorough .
Yes, Dr Chawla explained the reason why I was getting mixed results with a medication
The visit was great
Dr. Chawla is the best and has treated me well!
Patient interaction excellent.
Patient care and treatment
Dr. Chawla and his staff were very kind and knowledgeable.
Dr Chawla is the best. The receptionist at this facility were kind and helpful - I do not know their names.
I have had him before with large [] and he was and still is an excellent Doctor he listens to me and explains everything he is going to do. I like him very much and have an appointment [DATE] and I will always use him as my Kidney Doctor.
Warm, caring, clear, relevant discussion. Excellent “bedside manner”. Very professional, up to date care.
Dr. Chawla
I do not recall the name of Dr. Chawla’s assistant, but she was also very professional, friendly, and helpful. This applies to the check in/out personnel as well. The new facility is also very nice.
The entire process was smooth and professional.
Dr.Chawla is an excellent physician. Thank you for everything!
The nurse
Dr Chawla is always very kind and compassionate. He answers all questions thoroughly. I have had great experiences with Dr Chawla and his team. They are very nice to deal with, it is always easy to schedule appointments, and any time I call with a question I am able to talk to someone quickly and if they cannot answer my question they call back with an answer in a timely manner. Dr Chawla is excellent and he has a great team!
Dr Chawla's always displays his concern for my overall wellbeing and always makes me feel confident about the decisions concerning my health choices.
As stated in the previous questions... Dr. Chawla and his staff were friendly, courteous, professional and helpful.
Dr. Chawla and his team service offered
Although short-staffed in the front office, the visit went smoothly. Dr. Chawla is an excellent surgeon and I appreciate all that he has done in my care during my bout with [].
No... uniformly outstanding
I received excellent care.
Dr and staff were excellent
My entire experience was outstanding.
It was outstanding to me, to be able to go to a different floor, do x-rays and CAT scans, and go upstairs to discuss results same day. That was very impressive for me!
The fact that even though I started wearing masks to the appointment, the excellent front desk staff remembered me. That's a great team in that office. I have also sent a coworker there, and she loved the office also.
Very efficient office.Staff courteous and efficient.Dr.Chawla is excellent.
Dr Chawla was very professional and listened to my concerns. I felt trusting as he explained my problem and wrote an over the counter natural medication for my use at this time. He is an excellent doctor.
Everything was, as it always is, exactly right. I recommend y'all and Dr. Chawla to anyone who will listen.
Prompt
the whole process is the very best, I am very happy I made the decision to move all of my Healthcare needs except pain management to WakeMed, at each facility I am confident I have received the best health care and advice possible anywhere. thank you WakeMed
Dr Chawla has given me excellent medical advice. The check in process was very professional and efficient
I was worried about this visit to Urology, but was surprised how easy it went. I think the prescription medicine is already showing some improvement.
Receptionist was friendly and professional
Dr. Sameer was quick to grasp that [ ] had addressed the underlying issue that had caused me to start seeing him in the first place.
Follow up RN got my meds set up the same day.
Time and concern spent with me
The care that was given
Excellent care!!
Dr Chawla's nurse did an excellent job of explaining my new [] injection procedure.
The receptionist was very cordial, professional, and went beyond any expectation. Allow me to explain. The visit co-pay was $25, but I had only $24 and another $20 bill. Without having $15 in change and instead of having me resort to my credit card (which I am loathe to use for minor expenses) she said, "Just give me the $24. I'll add the dollar." THAT kind of response is what's too often missing in our day-to-day interactions in contemporary America. I was pleasantly surprised by her comparatively simple gesture because it spoke volumes about her character, class, and humanity. I will not forget it and she will get her dollar back - I can assure you - along with maybe four more. Hers was just a nice gesture and I'm glad I had the chance to let others, including her colleagues, know about it.
Dr Chawla and his nurse, Amy, were very friendly and efficient. Dr Chawla impressed me as friendly, competent and skilled.
As much as I would rather not be in a situation requiring surgery, the employees I came in contact with made my visit to WakeMed enjoyable. All of the nurses were professional but also very personable. The anesthesiologist took the time to answer several questions about the job, medicines used, and even questions about himself. I do not want to be in a hospital. But if I find myself needing surgery again, I would love to be at WakeMed.
Everyone was fabulous. The nurse before and after my procedure explained everything that was to happen precisely. Dr Chawla spoke to me throughout the procedure, explaining everything he was doing, or about to do. Gave me explicit instructions after the procedure. Dr Chawla gave me an appt for the following Monday to go over the results. The results were not what we had hoped for. He called me the Thursday before the Monday appt, at 7:15 at night to discuss the results because he did not want to freak my wife out at the office on Monday. I thought that was outstanding. I was able to prepare my wife for the Monday visit and we were then prepared to discuss next steps without the fear that we would have had if he didn't call me first. Dr Chawla is a tremendous doctor and a caring person and I am grateful to have him as my doctor and surgeon!
Dr. Chawla was awesome! He took me on as a patient when none of the other Doctors would. He is kind, patient and explains things well and in a way you can understand. He listens and takes time with you. He explained the renal ultrasound and what it meant I am so glad he is my Urologist!
Reminisce of employees from the beginning to the end
Dr. Chawla and his team have provided excellent care.
Dr. Chapels was completely thorough, professional and sincere in explaining my current condition. Kudos to Dr.Chawla!
Dr. Chawla was selected based upon online information and recommendations, and that information proved to be 100% accurate.
Everything was great from the minute we entered until we left
The entire visit. Courteous staff.
Dr Chawla went out of his way to explain what was going on, what he felt was best, but also included patient in this decision; and he went further in including another doctor to help with future treatments.
EVERYTHING!
The care, efficiency and concern by the receptionist at the front.
I changed doctors SIMPLY for the nearest of Garnevs Oberlin period I have no problems with the care I was receiving!
Dr. Chawla is trying very hard to help me get better , it’s just my fault I’m sad and upset of not getting better after a year of seeing soo many doctors . But I’m optimistic that Dr. Chawla will cure me
Dr. Chawla is always personable and attentive. He’s a pleasure to talk to with any concerns.
Friendly and caring attitude
Dr Chawla was excellent in taking time to explain everything.
Everything! Thank you to Wakemed for providing this type of multi-discpline facility. I felt really good about not taking up ER resources which is what I did last time I had a [ ] !!
Dr. Chawla’s care and concern for my health was excellent. He spent extra time with explanations and ordered precautionary procedure to avert any more [ ]. Office and medical staff were very friendly and supportive. Dr. [ ] was equally excellent as she performed the procedure. Highly recommend.
All excellent!
In addition to seeing Dr. Chawla I also had several scans performed. The radiology staff were all very professional, pleasant and efficient.
Dr.Chawla did an excellent job discussing the [ ] procedure to be performed
The fact that he spent an hour explaining the test results, the procedure for surgery and was willing to schedule surgery while we waited was exceptional.
The professional and courteous demeanor of people who work there
Dr. Chawla’s overall disposition was refreshing!
Totally exceptional treatment. First class experience
Having the PSA results beforehand and readily available urine test analysis. Having a plan based on past results including a negative biopsy.
Overall care
Dr Chawla. He's always outstanding and goes out of his way to help me when I need it
Dr Chawla is an amazing Dr that I have been seeing in various locations for 8 yrs. I would not change Urologist while he is in practice
As usual absolutely everything.
I do appreciate the care that Urology-Oberlin has provided me. It has been exceptional!
The building is very organized
Dr. Chawla is by far the best doctor I’ve had the pleasure of dealing with in 20 years. He’s personable, thorough, and cares about my overall health.
Dr. Chawla had always been a good communicator, professional and knowledgeable.His nurse Jessica was awesome. Professional and very friendly.
The Doctor was very nice and patient with me.
My regular doctor had referred me to double-check her treatment of a [ ]. A good move, since it took two rounds of [Rx] from her to clear the [ ]. There were no problems to report at the time of my visit. At this point, what I appreciated most about Dr. Chawla was that he didn't push medication. That's important to me, since I take critical medication and have, in the past, been sensitive to prescriptions. Also, I had an especially positive interaction with the front desk, most notably Dalia. That interaction put a positive spin on the entire visit, helping soothe my nerves over meeting and possibly being examined by new doctor.
Yes the complete appointment
the excellent care and kindness of staff - Dr listened and explained procedures and thanked me for choosing him to be my dr
Care from Doctor
Everyone involved in my care has been excellent to date. Dr. Chawla, his PA, and Amy have answered all of my questions (which have been many) as this was a new diagnosis for me. Great bedside manner and communication. My experience with this Urology group has been outstanding!
Dr. Chawla is incredibly personable and friendly! He had a fellow with him and a medical student in training and they were great! The whole experience was fantastic, better than I have experienced at Shands UF where I came from.
His level of knowledge and confidence was comforting.
Everything was excellent
I couldn't be more pleased with the visit, Dr Chawla was clear and precise, didn't "talk down" to us or rush us... he gave me direction with my problem that I needed.
The waiting time from when I checked in to seeing the Doctor is short.That is Good.
The receptionist, nurse, and Sam Chawla were all great and extremely courteous.
Dr Chawla has a very friendly and personal demeanor and made the visit comfortable and informative.
every thing
All of my appointments were awesome top grade
Knowledgeable, professional and caring staff
Appointment was on time and all employees were very professional.
As usual Dr. Chawla was attentive and responsive to my concerns.
From the minute I walked in, I was greeted and felt welcomed . The staff were professional and friendly.
Seeing the doctor quickly.
Outstanding is at the very top of the ladder…very good , yes. Not outstanding.
Care and attention from the doctor and staff
Registration and visit with doctor. Both excellent encounters.
Friendly staff
The staff and the doctor were knowledgeable and helpful in taking care of my problems.
The promptness in attending to patients from Dr. Chawla, the nurse and other staff. Great team!
As always Dr. Chawla’s care and concern was awesome. Dr Chawla is the best and should be recognized ❤️ my urologist!
Dr. Chaplain is outstanding in his his professional competence and interpersonal communication.
Both doctor and nurse were very friendly and caring.
Perfect as always
Everything
Care, knowledge and bedside manner of the doctor. He never rushes and always explains thoroughly. We have gone to Dr. Chawl for many years and the description always applies.
Dr. Chawla is great!
I like the new office. It is well designed.
Dr. Chawla was very generous with his time. He patiently listened to my concerns regarding my family history. He thoroughly explained his plan for my care, and it makes perfect sense to me. Thank you.
The physician and X-ray technician were outstanding.
Dr Chawla and the staff were friendly. He listened and talked with us about our concerns and desires, and offered several suggestions. Then he helped us develop a plan for our next steps.
His kindness and confidence he will take care of you.
I feel very fortunate to have Dr Chawla as my urologist.
The Doctor himself
Staff
Sam Chawla is simply an outstanding physician. The entire staff reflects this high level of care. Cannot recommend this doctor highly enough.