Very prompt efficient & professional
From start to finish. A-1
I went to Raleigh Urology for years and seemed that they were only interested in their view of my condition and allowed my prostate to have limited options. Dr Lyons is a breath of fresh air and I value his opinion.
Care. Knowledge and interest shown!
Great visit
The efficiency of visit
Everything was great!
How my doctor seem to care about what's going on with me
Dr. Lyons gave me free samples to see if the medication would work for me.
Everything from the receptionist at the front desk, the intake nurse, Dr. Lyons himself and all the people that you meet going in and coming out are polite, professional, helpful and friendly.
Everything was perfect
The doctor and all the staff worked together as a team. In and out process with the visit went well and efficient. Most of all the visit focused on getting my health needs taken care of.
Over all experience
Everybody was professional and friendly.
It was all good.
Everything
HE WAS VERY IINTERST IN ME TELLING HIM MY SIDE OF WHAT WAS WRONG WITH MY BODY. i KNOW THAT HE WILL FIND OUT WAS IS WRONG.
Great people
My care was very personal.
Dr. Lyons and his staff are great! Friendly, professional and great to work with. Would highly recommend! The check out team are also wonderful to work with. Always helpful and accommodating!
Everyone I saw was kind and patient. Everyone listened well and answered my questions. I still have the same complaints, but dealing with [] is not simple or easy. I appreciate the care that I get from everyone
I had several occasions before this visit to work with different nurses. They were all excellent! Professional, knowledgeable, helpful, genuinely interested, listened well. And friendly.
Dr. Lyons and the Wakemed nursing staff were all excellent. There young man that wheeled me by too be there car upon discharge was especially carrying, kind. Very helpful. An excellent representative of any organization, including Wakemed.
Well organized everything done on time.
It was so refreshing to not get the standard RUSHED visit that seems to be prevalent in the medical environment in the past few years. I get the impression that Medicare may be placing a 15 minute limit on time spent for each visit. With most, you get your "15 minutes of fame" to spiel out any/all issues, get responses, and ask questions before they're prescribing a new medication (which may or may not have been checked against your existing meds for interaction) and are out the door to the next patient. As visits are typically 6 months to a year apart, that's never enough time to REALLY discuss your health changes and needs. Dr. Lyon spends whatever time is needed. I feel I'm in good hands with someone who actually cares.
Dr. Lyons
All aspects of this visit were exceptional. Nice facility, courteous staff, well trained doctor.
I am so pleased to be a patient of Dr. Lyons & his team. I have complete confidence & faith in his plan of care for me.
Very happy with overall visit.
Dr. Lyons did a very good job in removing my [] with minimal discomfort. He was also compassionate and understood exactly what I was going thru having those [] and my []. The nurse who removed the Foley knew exactly what was required and with compassion. Overall, the whole experience was a very pleasant one.
Quick and efficient
Dr Delfina Lyons, he will explained everything to the best of his ability . Kind and professional.
As I progressed through treatment I received videos of Dr. Lyons explaining various aspects of the treatment. These videos were timely and excellent in providing me with information that made me feel more involved and more knowledgeable of what has occurred and what was about be be the next step in the procedure.
The staff was excellent
nurse and doctor are great
They get you in & out in a very timely manner.
every thing was good
The time spent together I was totally impressed with the care and understanding the doctors gave me in understanding my condition you have excellent doctors
Dr.'s courtesy.
Just a professional but caring facility. I can’t make any recommendations for any improvement.
The nurse I worked with was very kind!
The front desk lady, Belinda the nurse, the understudy and doctor were all excellent. The lady at the front desk and Belinda were awesome and I'm sure the doctors appreciate them. This isn't to take away from the doctors, they were great.
All was good
Scheduling
all
The entire process was outstanding! Doctor Lyons and each and everyone there was ABSOLUTELY AMAZING! Everyone is right there to help you any way they can.
There professional
Everything was better than I expected
Excellent in communication skills.
Overall patient care from the Doctor and staff.
The care of Dr Lyons. Punctuality and cleanliness.
Putting the patient at ease and alleviating anxiety.
Nurse was outstanding as well as Dr. Lyons. Total satisfaction to me.
All the staff is always excellent. They are smiling and make you feel they are there to help. I have already referred Dr. Lyons and Wake Med Garner.
Prescribed Med began working within 24 hrs. Looking forward to further exams and test to confirm that I’m on the right track.
I had some concerns that condition had not completely resolved. Was reassured that it was almost over and sure enough was gone in less than 48 hours.
Friendliness/care
I’ve ALWAYS RECEIVED EXCELLENT TREATMENT !!!
He took time to explain things.
The entire experience was an excellent event.
Great office experience. Dr Lyons and his staff were extremely helpful, courteous, calm.and respectful. Stephanie, RN was exceptional. Dr Lyons was great, exceptional, caring and he spent as much time as we wanted. Explained all of my treatments options with visual aids. He's a great listener too, he answered all questions ??. Thx you Dr Lyons.
I feel very fortunate to have found Dr Lyons and this facility. Excellent care.
Everyone working as a team , from checking in to preparing to see doctors,quick tests results and scheduling appointments
Everything was good!!
Over all great visit
Very professional and knowledgeable
The care received was great
WakeMed Urology - Raleigh Medical Park is well planned and organized to operate efficiently.
Outstanding
Everyone was professional and friendly
My visit to Dr. Lyons was great. Everyone gave me the utmost in respect
Very nice clinic setting, pleasant ambience. Nurse went out of her way to make me feel comfortable. Dr. Lyons' manner is pleasant, clear and informative. Thank you.
Overall great experience the entire team was great especially liked Dr. Lyons & Ms. Carol. Very pleased with all of Wake Med Urology Team
I liked the nurse
Dr. Lyons is an excellent Urologist. Very knowledgeable and caring!
Every thing was as expected
They made me feel very comfortable
Everything went exactly as expected.
Courtesy of staff!
Great service
Dr Lyons
I had a great visit, everyone was very professional and helpful. A caring atmosphere and the facility was great, good location for me, I’m from the Wilson area.
Very good doctor care
Dr Lyons, was the only one who could explain my medical problems.
Everything was fine.
excellent staff
Dr. Lyons direct and specific interaction.
As ALWAYS Dr. Lyons is the BEST. He takes his time with me, explains things very clearly, and offers reassuring advice about how to proceed. I have improved tremendously under his care, and he remains a hero for me.
Dr Lyons explained everything very well
Everything was great so nothing in particular stands out.
Explanation of procedure
I was completely satisfied with my visit.
The front desk staff was outstanding no matter the temperament of the people coming in. They were all consistently helpful and pleasant.
Very professional
The nurse & front desk ladies were awesome.
Courtesy and professionalism
Customer service
Care and concern by staff
Very good experience with doctor visit.
Great care
The appointments scheduled worked very hard to help me get the appointment I requested.
The nurse and Doctor Alton’s were very polite and caring. Thank you!!
Very good initial visit
My doctor was excellent and concerned
Good doctor
Check in
everything was fine
Dr Lyons was wonderful. I'm facing some major surgery and he is on the ball. Took all time needed and explained clearly so I could understand. I feel confident for him to do my surgery
The in-take nurse in the room was very thorough and did not rush us with the quantity of information we had to provide
Team care
Dr Lyons understood my issues and the prescription medication recommended instantly resolved my issue. I could not be happier at this point.
Dr. Lyons was clear and plan and/or options going forward. Receptive and understand regarding possible FMLA requirements for my work.
My whole experience was outstanding
Caring, respectful, professional
Dr. Lyons has an excellent personality and is very easy to talk with. I feel that I am in very good hands receiving care from him.
In general, the attention is excellent. Both the ticket office staff, the nurse and the doctor. Warmth in treatment, educated, and efficient in their work. Thank you for providing such a high quality service.
Front desk check-in, initial nurse for triage/assessment, nurse that called and scheduled my appointment. It ended there.
The doctor
All of it. From the initial greeting, to the office staff, to the nurses, to the doctor. This was an excellent experience.
Dr. Lyons is very easy to talk to. He’s very knowledgeable and professional as well. The office space is clean and staff is friendly. Thank you for your service.
The best in class team. Keep it up.
Dr. Lyons and his entire team was 'excellent!"
Wait time
Explanation of treatment options.
From the check in window , to the Staff and the Doctor were excellent in caring for their pt.. Very professional and friendly. Continue the good job.
Doctor LYONS&His STAFF hasAlways Showed “OUTSTANDING “PROFESSIONAL/ MEDICAL SVC
Everything
everything!
The overall experience was excellent.
Superior staff and facilities and no waiting.
Everything was outstanding.
The Staff and Doctor always do an excellent job when I am there.
they cared about my condition and made me comfortable. they kept me informed and checked on me while i was waiting for the doctor.
Everything
Politeness of everyone!!
Beginning to end everyone did a good job. I felt they were knowledgeable, competent, efficient and friendly. Check-in, pre-visit nursing, Doctor, giving blood downstairs at the hospital. All worked well.
Everything met or exceeded expectations
Excellent service
Dr. Lyons is the best of the best
service was excellent
Appointments are little hard to schedule but the treatment and consultation and everyone was great
I arrived a half hour early for my appointment and was very pleased that they got me in to see Dr Lyons almost right away. I was finished with my appointment and leaving at the time my appointment was scheduled to begin!
All good
Dr. Lions and Amy provided outstanding service to my [] year old husband.
The entire staff was easy to deal with.
Excellent customer service and friendly staff.
No not outstanding just overall a nice facility and professional staff
They were excellent and knowledgeable.
Both resident and doctor were great.
Friendly
Dr. Lyons’ professionalism was extraordinary. Had he not been proactive in his approach to my care, I would have probably ended up having to take [ ] or [ ] treatments.
Everything was great
The ease of check in
Everything
Dr. Lyons took the time to talk about what was going on and how he was planning on taking care of it, along with referring me to a more specialized urologist for preventative care
Everything
Everything went as expected overall it was good
I could not urinate, so the nurse checked some way so she could see was happening.
Everyone I spoke with cold not have been any better.