Dr Ishak listened to me. I’ve been to other WakeMed doctors and felt like a number in their day but during my time she listened and offered recommendations for my situation. She helped me also understand my options with the facility/ her services.
She really took the time in not only examining me but also explaining the tests that she would order and involving me in that plan.
The entire visit was OUTSTANDING!
The entire process from check in to leaving was a wonderful experience. Staff was super friendly and worked efficiently.
From walking in to register until I left the friendliness and caring of all the staff was apparent and much appreciated.
I was treated very courteously and all the staff were very friendly and professional. I was seen quickly and taken care of to my utmost satisfaction.
Every thing was great. This was my second visit to the clinic and both times were great.
I have already recommended this care center to several friends. From the first phone call to meeting the doctor, everyone couldn’t have been anymore nicer and very helpful.
Excellent provider! Highly recommend.
All was excellent.
Care and concern
Georgina was superb!! Caring, knowledgeable, professional.
I greatly appreciate Dr. Ishak taking the time to talk to me about my situation, check all my symptoms n vitals and explain what the results were. I did not feel rushed and appreciated the time she took with me!
Very professional, friendly experience with all employees.
I thought it was great that the nurse was proactive in letting me know if they felt an x-ray was necessary that I may need to come back and let me know when there is typically someone there so in the future it could be scheduled on that days.
Not only was the medical care very good, I was very impressed with the ladies in reception. Very kind and helpful….not always the case these days.
Very caring and friendly staffs working together as a team . Well respected physicians knowledgeable and attentive to patients point of treatments and resolutions. Recommend this place to patients care and treatment
The speediness of the entire appointment.
All my questions and concerns were answered
it was all perfect
Her bed side manner was appropriate.
The receptionist was a sweetheart , made my registration a breeze and the nurse was also very nice. Ms.Ishak was so caring and easy to talk to, so friendly. I had a really pleasant experience aside from the reason for my visit. What a nice team of people! And a beautiful clinic.
I feel everything was excellent from the respeptionist to the medical staff.
They are very kind .My English is limited but they waited me sufficiently Thank you for everything.
The professionalism, friendliness and knowledge of the problems of mine
Friendless and Doctor understanding illness and how-to treat it!
I cannot stress enough the amazing professionalism of Ms. Ishak
I was so impressed by the care I received. Stephanie took vitals band was so kind and patient with me. Georgina was super nice and took all the time I needed to ask questions and get comfortable with having the stitches. I hope to get her again. I have never been treated so well
The front desk staff, Nurse Jenika (spelling?), and PA Georgina Ishak were all very professional and helpful. I am glad I found this clinic. Thank you!
They all had smiles on their faces.
Speed of service
My doctor was amazing. She listened to my concerns & needs. She made me feel like a human.
The receptionist was wonderfully helpful and friendly, and the care was great!
Everything, very quick and informative visit
Just the way I was cared for, very respectful and caring.
Georgina is always professional and most importantly, caring. She takes the time to listen and explain everything. I feel welcomed by the entire staff. The nurse was also very friendly and caring. Georgina is the best and I would and do recommend her. It is comforting to know she is there to care for me and my family.
The person who took my vitals was amazing - she was friendly, courteous and respectful.
The care and the nice respect that I was given
Good experience.
The pa was very informative and made sure to go back to topics I skipped. She made sure I was understanding and was very quick and friendly. Didn’t make me feel uncomfortable at all! All in all a great checkup! Will use again!
All of the staff were friendly, helpful, and professional. My visit exceeded all expectations. They were clear, efficient, and caring.
Very patient and understanding
The clinic was very clean and I was taken care of in a very timely manner.
The staff
out standing service!
Georgina was amazing and so helpful! Tori and Amani made the check in process quick and easy.
Had a [] & cough. My brother had just past & She listened & was very sympathetic.
Everything
Everything!
The receptionist was kind and informative. She and the office were very timely in informing me by phone when the documentation was ready for pick up.
The staff was great did a very thorough job was courteous
I have already recommended this place to family. I had a few less than stellar experiences with Minute Clinic due to a recent bout of both viral, then bacterial lower and then upper respiratory illnesses. At the Wake Med site, I felt like I was in an actual medical practice with the resources needed to evaluate me properly. The practitioner was very thorough and listened carefully to my health symptoms. I can’t believe this practice is practically in my backyard and so excellent. This will be my choice for urgent care moving forward for my entire family.
The treatment provided was spot on with a rash and much better. I was able to sleep that same night. Everything was smooth and all the staff was fantastic from beginning to end.
Made an appointment and I was seen on time.
The MA was friendly and personable. Ms. Ishak was great at listening to my concern and following the plan of care that has helped me in the past for this condition. I've had a previous negative experience with another female PA at a WM PC/UC and I was hesitant to return to one. But I am glad Ms. Ishak listens to her patients!
Everyone was amazing!! From Amber @ the front desk, the the medical assistant (I can't remember her name) who checked us in / took vitals, the nurse who gave [NAME] the injection to Georgia. I can not say enough for my appreciation of them all!
Good snd comfortable experience, thank you
Beginning at the front desk and with scheduling is the start of a great experience. I am made to feel like I matter and there is always a personable interaction. I can tell that getting someone in for an appointment is important to the lady at the front desk. She really cares. The nurses who take in me the back are always great and so personable. I have the best conversations with them while they get my vitals. Lastly Georgina is my provider and it is because she listens and values my input and always validates my concerns. She listens and is so through, offering up all treatment options along with pros and cons and we talk out which is best for me. She is amazing!
Georgina was wonderful with our son who was quite upset due to a bicycle crash. She engaged with him very well, and that seemed to help calm him. Her staff worked together very well and all in all, we cannot say enough good things about the experience. I am glad to know we have such a great urgent care facility so close to our home.
Ms. Georgina was absolutely amazing. I have had terrible experiences in the recent past with a different provider. Ms. Georgina was patient, listened to my needs and made sure I left with all questions answered. She is now my primary provider! She is pleasant and extremely knowledgeable about medications and their side affects. You can tell she is passionate about her job and cares.
Efficient operation
Her explaining everything possible about the procedure was refreshing and welcome,even mentioning what could go wrong (as with any procedure) and her anticipating and answering my questions moments before i ask them
Georgina was an absolute pleasure to work with! She was very kind, respectful, and very professional! I would rank her at the top of any PCP that I have seen!! Thank you so much for an amazing experience! Also, this was the first time that I met her! Great job [NAME]
My [] was gone the following morning which was a relief
The doctor was very careful and patient considering the situation she had to work with. Not knowing how my eye was injured or what was causing the excruciating pain in there. She got the care I needed.
Very kind and informative
Took her time, even though it was right around closing time. Appreciated the help and care.
Georgina is excellent doctor and knows her stuff and gets to the point for treatment. impressed with this office visit
Georgina is incredible, well researched and explains things thoroughly.
The service by the staff
Quality of service rendered at my visit
I have never been to a Dr who was so thorough, detailed, understanding, patient, and made me feel she truly cared. I have ignored my health for years due to hating visiting Dr's. She gets me excited for my visits and makes me want to truly improve and take care of my health. She and the woman who drew my labs are the best of the best and you are very fortunate to have them.
They were all friendly and professional!! Worked in cardiology for 12 years. We need more like this group!!
Wonderful medical staff. Thank you for taking care of me. I was diagnosed with []. Feeling much better today. Thank you for ordering my ambulance. God bless you all !!
Everything
Overall care for me
Georgina is so patient and takes time to listen. I never feel rushed and she always has great feedback and advice.
Provider was excellent
The staff was excellent and I feel much better since my treatment
Care
Very helpful and friendly! Made me feel comfortable
When I called I spoke with Keesha first and she was amazing. Her tone of voice, the way she listened and wanted to help. Then Georgina was pleasant as usual. Listening to me and discussing my treatment plan. I’m so thankful ti have found such a great place to receive care.
Basing my answers on one visit alone. Very fast, took me in on the spot as a walk in. Very kind staff and administrators as well as the doctor. Unfortunately the outcome wasn't as expected but that wasn't the facilities fault. Overall a good experience.
Everything
Staff and Georgina were all amazing!! No complaints at all.
Everyone very helpful
The Doctor
The time and attention I got to spend with the care team.
Nurse and PA listened and were very attentive. I was not rushed and they did an x-ray without question due to my pain and I hardly ever am sickly. I appreciate them getting on this quickly and now I know that I have [ ] so I will know what it is and what to do when I have elbow pain.
Everyone is welcoming.
