The time allowed for discussion with patient.
Erin is very personable. My appointment was on time.
The visit was great
Erin always listens, and more than that she is perceptive.
Staff & facilities are excellent, friendly staff, clean facility and care given is caring and supportive.
ANAWERING ANY QUESTIONS.
I was very pleased to have medical help. She very knowledgeable and very pleasant. I look forward to her professional care.
Professional service
Outside information coming from Doctors not in network.
Erin was very good and informative, and the staff was helpful.
Clinical and administration are always excellent and was particularly impressed this visit with the phlebotomy/lab technicians. Excellent skill and attitude.
The nurses and Erin,NP were all very nice and pleasant. Erin has been working hard at trying to figure out what is wrong with me.
Friendly staff,
Outstanding professional service from a compassionate and friendly provider.
Great staff!
The staff treats the patients well.
Everything
I’m very happy with the care I got great doctor
Communication and friendliness
Getting me seen asap
Front desk had an amazing personality, registration attendant ( blood pressure & weight) and blood work workers was amazing.
The office is run well and teamwork is obvious. Erin Diamond-Paulsen is knowledgeable and confident. She’s a great listener and respectful. I’m glad to have her as my provider.
very nice doctor and very helpful with my health
Staff was friendly and courteous
Medical Assistants and PARs were friendly and welcoming
Ms.Paulsen helped me immensely with my blood pressure problems. She is very caring , and understands my health issues. I am extremely pleased to have found her in Wake Forest.
They were very efficient.
Yes!! Erin reviewed all records from prior 2 weeks ER visit she noticed some important test results missed in ER visit. After ER visit I was still having the same issues and she noted results showed pancreatic high levels. Once realized she urgently sent me to the necessary locations for extra test and treatment. I feel some what better after 3 weeks of everyday pain and I want to say thank you Erin!!!
The individual who took my vitals and got me checked in prior to NP Erin coming into the room was exceptional! (unsure if she was a nurse or tech of sorts) She displayed the WakeWay tenets and behaviors and kept open and enthusiastic communication throughout the interaction. WakeMed is lucky to have her as a member of our staff, working directly with patients and allowing for a relaxed and friendly office atmosphere.
Thel office staff when I arrived was excellent as I was a new patient. They explained everything to me and made me feel welcome. thanks [NAME]
Check in process was nice. The person working the desk was very friendly.
I don’t go to the doctor very often but I’m happy with my experience
Everyone was super friendly and it felt like they werent rushing to the next patient
thank you for the scheduling person for finding a location that could see me because of my current health situation.
Very professional, friendly staff and clean office environment.
The overall welcoming experience was very good. Staff was friendly and helpful.
Rachel H. was so welcoming and personable, as usual.
Erin was great
Patience for caring and giving you good information on what she's talking about and what's going on with you?
The front desk was excellent.
The staff at WakeMed is exceptional. I have never had a bad experience.
Ms.Paulsen was very caring about my health during my first visit. We just moved to Wake Forest and I am so happy with this clinic. I truly feel she will take care of my health needs.
All was perfect
Nurse, Danielle, went above and beyond to get me in to see the Doctor. She recognized that I needed to be seen that day and she got me in. She has checked on me to be sure I am getting better. She has been a blessing.
She is an outstanding NP. Every visit. I like her very much and it’s close for me to drive.
Registration and scheduling people were very nice and accommodating.
The best experience I have had at a primary care facility. The wait time is minimal, the level of cleanliness is excellent, the care I have received has been fantastic!
Very short wait in the lobby.
The doctor listened to me and did not rush me out the door, I really like Erin
Yes. Rachel is wonderful. She works at front desk.
My entire visit was outstanding. No stone was left unturned with the exception of the front door not being automatic. My visit was great. My mom's health was explained in depth, Dr. Paulsen was very informative regarding my mom's health status. Meds were adjusted, prescription were filled to meet my mom's health needs. Thank you for all you do. It means a lot to me and my mom.
I believe she will find the answer to the problems I have she is outstanding...... I am looking forward to my results of her getting my MRI.
I do appreciate Dr. Erin’s student listening to me.
The medical student who performed the first part of my exam was excellent. She was personable, friendly, and communicated well.
That ms Paulsen thought about bone density & pt A very thorough discussion so glad I am able to see her
There was a student in with us and she was great!
Her ability to listen and explain. She has a calm voice listens, explains and doesn’t seemed rushed. She has a compassionate vibe.
The receptionist was very friend went over an above the waiting room was spotless the nurse was excellent
Was seen very promptly.
