Yes, response of Dr to ordering medication to treat condition after receiving results of blood tests. His response was immediate. And much appreciated
Doctors friendliness and open to my conversation with him
Courtesy of X-ray technician.
Friendliness
The level of care and compassion Clifford Menafra had is sadly not often seen in today’s world of seeing how fast you can get someone in and out so that some kind of quota can be met.
Quick attention to my situation, receptionist was professional, immediate attention by nurse, and NA was very helpful.
Everything was excellent
Efficiency in time to be seen, urinalysis and x-rays and getting results
Mr. Menafra listened to my concerns and was asking questions to insure his understanding of the situation. He was concerned about my condition and wanted to be sure that he addressed all of my concerns.
The staff was excellent
Good
Personal attention and attention to detail.
They were great
All of the staff were great. Very friendly and kind!
Every staff person I came in contact that morning seemed very cordial and warm.that means the start of a great visit for me.
I was very pleased with all aspects of the visit.
I came to the clinic early, taken back to the exam early, and was processed efficiently and quickly
Everything from the front desk to check out was excellent.
The patience and kindness of all staff
The final results of my treatment exceeded my expectations. Things have definitely improved and I’m so grateful. My hats off to the doctor and his staff
From the person who scheduled my appointment, the intake personnel at the appointment, the nurse that weighed me and prepared me for my appointment and, lastly, to Mr. Manafra, I was treated respectfully and each step was explained and my input was received respectfully. I was totally satisfied with the punctuality and the treatment by everyone involved with my appointment.
I was seen for my appt in a timely fashion even with the event of equipment failure. The staff was diligently relocating patients to other facilities for imaging procedures and was able to reset appt times as needed.
Thank you for taking care of me. I know I’m a needy patient every time I come in. It seems like I am the only patient you have. Thank you for the great care.
The professionalism was very good 👍
Cliff is an amazing asset to wake med! Dont let him get away!!
Awesome doctor. He guided me and explained procedures very well
The overall care team
Humor during the check in process. Quick and easy annual checkup
Entire team was professional courteous and caring. Very happy with group
no, they were as expected.
Promptness of service!
I thought the staff was very friendly and personable.
I needed supplies for my ostomy and they responded immediately when the medical supply company contacted him. I got my supplies quickly. This is the exact service I need.
The registrar was very polite and considerate of all in the lobby.
Very fast processing upon arriving at the office and also very fast entry for examination and meeting with medical staff.
The Doctor explained problem and recommend my next steps to help reduce my pain and infection. I still have a few more days and I hope it works. Thank you,ll for your service. [NAME]
Mr. Ménafra was patient, and answered all my questions.
Very professional and efficient
great service
Everything was good. Thanks
On a number of occasions over the years I have needed prompt medical attention from this practice and have always received great care. On this occasion I appreciated particularly how well calling the triage line worked. Thank you Heather!
All services
All of the Staff was Very GOOD!!!
In patient care was excellent. Listened to concerns. Ordered test to find out what the problem was.
The nurses in recovery really went above and beyond to help care for me and make sure I was comfortable. They really did an outstanding job. The anesthesia team was wonderful in making sure I was comfortable and didn’t have pain through my procedure.
The entire team
Prompt service. I didn't wait long before I was seen.
Just everything.
The entire visit was handled with professionalism and with a personable attitude. I will see him again next year.
Your entire staff are excellent from front office throughout appreciate you all
Very professional people. Kind, caring.
Dr. Clifford was knowledgeable and came up with a new vitamin to take that would help. I’ve been suffering with [] for the the past 30 years and he was the first person to come up with []. So far so good no pain. Please pass a thank you to him.
Excellent
Check-in was very smooth, outstanding.
I observed Taylor defuse a potentially volition miss-understanding in the reception area with a patients wife. Taylor handled the situation very professionally, I would have been very pleased and proud if one of my staff handled my patients so well and professionally. She exhibited g the he highest level of professionalism in the situation while remaining calm and articulate.
Very courteous and friendly!!
Great communication between staff and patient
I think the fact that Mr. Clifford Scott Menafra Jr manages time well makes him an excellent physician. I wish all my physicians managed time a well as he does.
His patients and professional treatment
Staff was able to get me into the office without a previous appointment. This was very helpful considering my issue.
Friendliness of staff & personal concern shown me
The doctor was very kind and answered all my questions. He truly cares about his patients.
Very quick to examination room and appointment went quickly but was done thoroughly.
Staff was super friendly and made me feel comfortable! The visit went very smoothly and did not have to wait. The doctor was very thorough in explaining all my options will definitely go back!!!
YES THE PROFESSIONALISM WAS GREAT 👍
He was very friendly and helpful with everything
Cliff and the assigned nurse were very professional, courteous, patient and allowed all of the time needed to address any/all questions during my visit. My interaction with Cliff and the nurse were consistent with all of my previous experiences, which is very much appreciated.
Everyone I encountered was very friendly and courteous and also very engaging.
Very helpful, courteous and caring staff.
the staff and the PA were excellent and thats why i use wakemed
Everyone was courteous and efficient. They dealt with me as an individual and not just another appointment.
Help me with my medical information.
HE DID A FABULOUS JOB . I JUST PHYICALLY RUN DOWN .
Timeliness of the appointment.
everything was fine
Go flow of service
I was taken back quickly. The nurse startd her job and finished right away. Clifford may have taken maybe 2 minutes to come in and we discussed what we needed. I was in and out in less than 15 minures.
Visits have always been great.
This office is extremely professional. I am very worried about my kidney and they have quickly put me to rest and ease with a plan
Treatment and support was excellent
Cliff was professional but personable, he did an excellent job
Friendliness and professionalism of the staff, cleanliness of facility and great care given by X-ray technician and PA.
Nurse and were great
Every one was super from registration to my visit with Cliff. Cliff started me on antibiotics in case the urine culture showed infection. It showed inf.so I was already on medication. I feel I'm in good hands with Cliff.
Staff is very friendly
Si happy with the service.
Service and arranging visit and treatment and reporting results were very prompt!
I like the excelllence of the services I received.
Dr was very patient and interested
Dr taking time and asking questioning
Always great service!
Everything was fine
Excellent service
Top quality treatment
The attention to detail and patience.
I appreciated his honesty, explanations and listening skills.
All
From the time I entered the office to the time I exited was outstanding. I really appreciated the people in the care they provided.
The staff was nice to me.
The hole visit and with staff was outstanding.
Mr. Mendra’s knowledge of the proposed proposed procedure for me was very good. And because of his knowledge and confidence, my confidence in him was heighten.
Cliff is very personable and caring.
Yes I am satisfied
The staff was very accommodating and friendly. I appreciated their positive and professional attitude.
Very helpful, took time to explain
Professional experience with all
Chris did an excellent job answering all my questions. His skills and professionalism is explementary and he should be recognized for such.
Please be aware that I have rated the prior catagories not about Mr. Scott's services, I was seen by Ms. Caroline []. She was always professional and very friendly. I appreciate her willingness to fill a prescription from my quiry - Mark Cuban's Cost Plus Pharmacy. I would definitely visit her for my next visit. I also was called likely by Ms. Caroline the very next day and received my diagnosis and treatment rigiment. She was not the only wonderful female staff member who called me to inform me of my diagnosis. Thank you for replacing my prior uroligist (Associated Urologist of North Carolina). [NAME]
I appreciated that I was able to have this consult over the phone.
Excellent experience except the wait down stairs for the lab Unusually long waiting time
Speed of getting an appointment after calling the Stone Center was amazing!
He was not rushed and explained everything good
Got me in and out pretty quick.
The whole process was outstanding. Looking forward to the next visit.
All staff I encountered were very professional
Mr. Menafra was very professional, respectful of time and thorough in answering my questions. He also alluded to my previous visit, so I appreciated being remembered as a person and not just another patient.
Renee was an excellent nurse. She was very gentle and gave me plenty of lidocaine for discomfort. This was the best catheterization procedure I’ve ever had.
The entire staff convey positive communication.very very helpful staff. I truelywish all your venues are like this one. This should be a model unit in the network of Wakemed hospitals and clinics. It would be helpful to invest in some hoyer lefts. Thank you. []
My visit was very good. Seen quickly and was treated very nice. Everyone was so very nice . I have recommended this office to several others.
Everyone spoke to me
Cliff was awesome.
Everything went exactly as I thought it would... excellent staff.
