Excellent care
Coordination of care among multiple providers Caring attitude Respect for patient dignity & health
The way my ICU nurses took care of me after surgery was outstanding
All staff members seem to care deeply for the patient and their families and appreciate the high quality of the health care provided by the fine medical establishment they are working for. Great cooperation among all employees I have come into contact with during this surgery.
EVERYTHING OUTSTANDING
Every single nurse/aide I had was AMAZING . Dr. [] is the Best!!!
Christina was great at reassuring me and listening.
Nursing Care
The entire Dr. [] team is way better at thier position than any I have ever experienced. Ms. Bull is awesome and has taken get care of me. I am extremely spoiled be everyone here at Wakemed sorry I had to have heart surgery to meet these fine people. Truly Blessed by GOD to have placed us together.
I even commented to my wife that Christina was excellent making you feel connected even though it was a virtual visit.
Yes they really cared about your problem and were so willing to help.
Total patient care was exemplary from Dr. [] and his partner, to the mid-level practitioners to the nurses, nurses aides and ancillary staff ( lab techs, x-ray, etc.)
She was very caring and concerned about my overall health
My personal feeling experience
Exceeded expectations
Everything..staff..information shared.
Extremely knowledgeable and helpful in setting expectations on recovery. She was excellent at understanding various symptoms I was explaining and helped me understand what was normal in recovery and why these symptoms would surface. Outstanding experience with Christina!
My tele visit was great! She took time to explain everything and answer all my questions.
I was in the hospital for 7 days and was well taken care of by every single employee that I came in contact with. Thank you for the great care!
All of my Doctors and nurses took really good care of me during and after my surgery
First of all I ‘m Thanks God ! What’s WakeMed show us your love and care about people so amazing make me confident in your Hospitality Thank you to your all what ‘s you done great job . Thanks !.
Christina was very patient and understanding. She took as much time as needed to answer all of my questions and concerns.
Really enjoyed this visit and talking with Christina. She gave the appointment plenty of time and answered my questions. She was very personable and knowledgeable. I liked her more than any other person on my team.
Her concern for how I was doing and any concerns I had.
The surgical team was wonderful and so easy to work with.
Bed side manners one on one with patient out standing care every thing was on point
Ms Bull went over and beyond! Great concern and care.
The availability to visit on-line helps immensely
Christina took her time to be sure she understood and addressed my concerns and provided a follow up call for one which could not be immediately answered.
Dr. [] is very excellence.
My recent Telehealth Visit with Christina Bull simply reinforced my very strong feeling that WakeMed Heart and Vascular-Cardiovascular & Thoracic Surgery Unit in Raleigh is a world-class program. Beginning with my first visit to Dr. [], and followed by the susequent open heart surgery that he performed on me, I have had the highest opinion of Dr. []' team and everyone at WakeMed who took care of me. Their medical skills, coupled with a sincere desire to make a positive difference in the lives of their patients, is second to none. I appreciate all they did for me and I would recommend them to anyone in the world.
Excellent conversation
Total care and support was provided
Mrs. Bull was an exceptional communicator. Very effective, knowledgeable and professional. People like Mrs. Bull make the hospital experience very pleasant.
Ms Bull made me feel like we were old friends from the get go. She is well organized, comprehensive and innovative
the total care and services provided where excellent.
The Dr's never rushed through there morning rounds. They were always willing to answer any questions I had. And the nursing staff were complete angels.. They made sure I was comfortable and safe at all hours of the day and night and even had one who was on my admitting team who came to check on my progress a week later.
Christina is very professional,. She asks good questions and listens to your answers before making recommendation. She is a very caring person who puts the welfare of her patients first.
Everything, Ever staff members to the check in to theHeart Inn very fantastic. I have told my family that I never seen such professionalism from the top down with all employees. God Bless Wake Medical Heart Center.
All of the staff was extraordinary!
Service
Overall, I feel I was well informed about my medical condition. Christy answered all my questions and she seemed genuinely concerned about my recovery. I appreciate the time she spent with me and I look forward to our next meeting. Thank you!
All of the ICU staff provided me with exceptional care, wonderful nurses and doctors
Everything from the beginning to now has been beyond words at the care and compassion each and everyone there gave me. If I could give them 10 out of 5 stars I would. Since this survey is about my visit with Christina I want to say she was very informative, intelligent, caring and compassionate. And like she said the last time we spoke, I feel like family not just a patient. I certainly don’t want to be sick and have to be there, but I miss each and everyone of them. For the record, Dr [], Lesley, Suzanne and each and everyone that helped care for me, there are not enough thank you’s in the world to let you know how much I appreciate you all.
Very through. Very freindly
The amount of time spent with me answering my questions and the level and quality of care is outstanding! I would highly recommend this practice!
She was caring, professional and informative.
Competent, caring, attentive.
Yes, everyone cared. From the receptionist to the doctor.
Caring and great customer service.
Everything. All the doctors are so caring and kind.
All aspects of the visit
Genuine concern for my health. She called frequently to keep check on my condition and recommended care and scheduled appointments that were needed.
Everyone was so helpful and very knowledgeable.
Best care in USA.
Everyone was professional and seem to be concerned and care about patients health and well being.
Super professionals and human attitude.
This group saved my life
The entire process established by WMH&VC&TSR is one of total excellence. From the moment of realizing I would need surgery until now the entire process has been excellent. I have consistently known who was in charge of my care, who to call for any concerns, and what was to happen next. I feel well heard and cared for. Every interaction I have with all employees has been nothing but excellent!
While my [ ] issue was a definite shock to me, the professionalism and personal care for me and my entire family by the entire staff and team has been nothing less than completely excellent.
Great personality