Cold and Flu Season Can Be a Monster

Flu & Cold Season Can Be A Monster

Help us protect our patients, families and staff from RSV and the flu by following these visitation restrictions currently in effect.

  • No visitors under the age of 12 are allowed in patient care areas.
  • Please do not visit patients if you are experiencing fever, vomiting, diarrhea or cold or flu-like symptoms.

Ronald McDonald House

The WakeMed Children’s Hospital is home to a five-room Ronald McDonald House operated in association with the Ronald McDonald House of Durham. 

Helping Children Heal & Cope Better

Research shows that a family presence in the hospital helps children heal and cope better. Staying close by allows parents to better communicate with their child’s medical team and improves adherence to complicated treatment plans.

The Ronald McDonald House at WakeMed offers a comfortable place to stay and a support system for families when they are going through a difficult medical situation. The five-bedroom House is located within the Heart Center Inn on the WakeMed Raleigh Campus.

WakeMed Childrens Hospital

Staying in the Ronald McDonald House at WakeMed

To qualify for a room at the WakeMed House, families must:

  • Live more than 25 miles away from WakeMed
  • Have a child (18 or younger) who is hospitalized at WakeMed
  • Have a referral from a WakeMed social worker
  • Consent to a criminal background check

Questions? Contact Tiffany Long, WakeMed House Manager, at or (919) 948-9877.

The Family Room at WakeMed Children’s

When families walk into the Family Room at WakeMed, we want them to forget they’re in a hospital. Located within the WakeMed Children’s Hospital, just steps away from the pediatric and neonatal intensive care units, the Ronald McDonald Family Room offers families a place to rest and regroup while remaining close to their child.

Services for families include:
  • A stocked kitchenette
  • Laundry facilities
  • Television, computers and Internet access
  • Comfortable couches and seating area

The Family Room at WakeMed is staffed by volunteers and is open from 9 am to 9 pm daily. If you are interested in volunteering, contact Tiffany Long at or call (919) 948-9877.