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Patient Information

Virtual Visits

Visit your WakeMed provider from the comfort of your home. We're just clicks away.

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To meet the needs of our patients and our community, WakeMed Physician Practices have launched virtual visits with all of our primary care and specialty practices.

As always, WakeMed’s number one priority is the health and safety of our valued patients, and we want to do all we can to keep you healthy and well. Our new virtual visit option allows you to be seen by your WakeMed provider from the comfort of your home. The care you need when you need it.

With these virtual video visits now available for children and adults, we are ready to care for our community, whether it’s with a virtual visit consult via smartphone or tablet or an in-person visit for emergent needs.

Make an appointment today by calling our office directly.



How do I get an appointment?

Simply call the specialists’ office you are interested in seeing and we will take it from there.

I’m a new patient, can I get an appointment?

Telehealth visits are for both new and existing patients. All a new patient would need to do is contact the specialists office to get started.

What kinds of things can you treat?

Lots of things care can be delivered through video visit, including:

  • Diabetes Management
  • Depression/Anxiety
  • High Cholesterol
  • High Blood Pressure
  • Continuous glucose monitoring (CGM)
  • Fever
  • Colds
  • Congestive Heart Failure nurse visit
  • Medical weight loss
  • Seasonal allergies
  • Upper respiratory symptoms
  • UTI symptoms
  • Sprains/Joint Pain/Back Pain/Neck Pain
  • Rash
  • Review of lab/study
  • Clinical pharmacist visit
  • And, much more

How much does it cost?

At this time, virtual visits are covered by insurance. No payment will be collected at the time of service, but you will receive a bill later on.

What kind of technology do I need to have to do a virtual visit?

All you will need for a virtual visit is a smartphone or a tablet. We can help you with the rest!


Need urgent care now?

Connect with trusted providers using your computer, tablet or smart phone with one of our virtual urgent care options: