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Our top priority is to protect the health and wellbeing of our patients, their families and our staff who are working on the frontlines. While we recognize the important role that visits from loved ones play in the healing process, we must have visitation restrictions in order to protect lives. Learn more.

Now offering virtual visits for all WakeMed Physician Practice primary care and specialties locations. Schedule an appointment today.

Visit COVID-19 Information Page

Virtual Visit

To meet the needs of our patients and our community, WakeMed Physician Practices have launched virtual visits with all of our primary care and specialty practices.

As always, WakeMed’s number one priority is the health and safety of our valued patients, and we want to do all we can to keep you healthy and well. Our new virtual visit option allows you to be seen by your WakeMed provider from the comfort of your home. The care you need when you need it.

If you have cold, flu, or potentially COVID-19, a virtual visit with your pediatrician, primary care provider or WakeMed Virtual Urgent Care is a great place to start to get the level of care you need without potentially exposing others or venturing out while you are feeling bad.

With these virtual video visits now available for children and adults, we are ready to care for our community, whether it’s with a virtual visit consult via smartphone or tablet or an in-person visit for emergent needs.

Make an appointment today by calling our office directly.

 

 

Why did you launch video visits?

These new virtual care options are especially convenient as our community responds to COVID-19. Video visits allow patients to get the care they need, when they need it. A real-time video visit is a great way to connect directly with your doctor.

How do I get an appointment?

Simply call the specialists’ office you are interested in seeing and we will take it from there.

I’m a new patient, can I get an appointment?

Telehealth visits are for both new and existing patients. All a new patient would need to do is contact the specialists office to get started

What kinds of things can you treat?

Lots of things care can be delivered through video visit, including:

  • Diabetes Management
  • Depression/Anxiety
  • High Cholesterol
  • High Blood Pressure
  • Continuous glucose monitoring (CGM)
  • Fever
  • Colds
  • Congestive Heart Failure nurse visit
  • Medical weight loss
  • Seasonal allergies
  • Upper respiratory symptoms
  • UTI symptoms
  • Sprains/Joint Pain/Back Pain/Neck Pain
  • Rash
  • Review of lab/study
  • Clinical pharmacist visit
  • And, much more

How much does it cost?

At this time, virtual visits are covered by insurance. No payment will be collected at the time of service, but you will receive a bill later on.

What kind of technology do I need to have to do a virtual visit?

All you will need for a virtual visit is a smartphone or a tablet. We can help you with the rest!

Need urgent care now?

Connect with trusted providers using your computer, tablet or smart phone with one of our virtual urgent care options: