Customer Service
I have always had excellent service and care from Waverly.
Appreciated the time and careful attention given to my description of symptoms/history. Then the sense of urgency for additional testing and action was reassuring.
I have never felt rushed by Ryan. He takes care to give his patients the proper attention and care.
Very professional and friendly and caring
When I was checking in the staff person made sure she pronounced my name correctly
I have been going there for now 4 1/2 years for follow up care after my chemotherapy and all the care I get is excellent
I could not ask for a more caring and understanding staff. The nurses are amazing! You never have to wait as you are seen on your appointment time.
Staff makes you feel welcomed and comfortable. Professional, yet friendly.
Nicole is a godsend.Her care, explanation and compassion is bar none.She’s a credit Wakemed Cancer Care and to the nursing profession
The new office building is beautiful.
Explaining test result and how I can improve at home
The nurses who did the IV
Overall professionalism courtesy and care
Dr. Collins was very informative concerning the options of my care and follow up visits. He understood clearly my concerns of following more closely a medical condition and immediately addressed that with scheduling more frequent testing.
Communication and very attentive
The treatments that I receive from Mike are thoroughly explained and Ryan is very precise with his direction. Great team
Always a pleasant experience!
The ability to address all my concerns about [] testing and taking care of it for me.
The time in and out was quite good. The labs process was easy. The scheduling process worked well.
They were very punctual and professional.
Receptionist was extremely helpful in faxing orders for test and notifying me that had been done. I'm sorry I can't remember her name
No my visit was past perfect ! I was very impressed with the entire staff! Thank you ! I feel like I am in the right place !
Team approach by Dr. Graham. Time allowed for questions.
Very responsive and great care
The entire visit from start to finish. Thank you 😊
Ryan made very sure that both my wife and I clearly understood the treatment and the relatively confusing medication schedule. He has taken great care of us from his first day while at Waverly.
Ryan has always been excellent. I was an ER nurse for 42 years and I recognize exceptional and Ryan is an awesome PA.
I feel like they get me in and start in a timely manner… So when I have a four hour session, it’s nice to start on time.
Ryan Collins was a real person and understands the journey that every patient is facing
Mr. Collins is personable, professional and precise!
Friendly staff and very efficient.
I’ve been going there15 years and always recommend this practice!
Nice Building
I used to seek recurrent oncology care from UNC Rex doctors. Unfortunately, I was displeased with the way I was treated by them. I felt rushed, that the doctor was not really interested in my health concerns, and was insensitive to recurrent pains that I was experiencing. I contacted Dr. [], my former oncologist about who I might see in the future. At that time she was affiliated with Waverley Oncology and Hematology, and suggested I see her. I did and received orders of magnitude better care than I received at Rex. Her exams were very thorough and effective with diagnosing medical issues that the Rex doctor failed to investigate. When doctor [] left the Waverley practice due to her own medical issues, she made certain to set me up with others at Waverley to continue the same level of care. Recently Waverley merged with Wake Med. I'm very happy to report that I continue receiving a very high level of personal care and support from Wake Med staff and Ryan Collins
WakeMed Cancer Care-Waverly has always been there for me. I feel very at home there and I respect the whole clinic and especially Dr. Graham who I think is the greatest.
Very good team work
The staff did a great job coordinating appointments between Wake Radiology & Oncology appointments. 4 appointments were scheduled in 2 different days instead of 4 different days. This made things more convenient since we are 35 minutes away.
Ryan took a tremendous amount of time with us and explained the blood work and CT scan results thoroughly.
Services from all staff, from reception nurse and dr.
The interest in the health problems of the patient were great.Thank you so much Dr Collins and the rest of the staff for caring not only for the patient but for the family too.May God bless you all!
The service was excellent; wait time was short; staff were all welcoming, friendly and knowledgeable of their respective fields. Overall commendable.
Everyone was caring and knowledgeable and took their time explaining things
I felt completely taken care of! My year checkup was very informative and relaxing.
Kindness!!!
Ryan is truly awesome! Good person and great medical provider. Very friendly and personable and relatable!!
Totally professional
Everyone was so kind. I felt all my concerns were addressed and that I was well cared for during this visit.
They let me do a retest on my blood when I did not trust the results.
Ryan, PA is amazing Provider. His attention to detail is refreshing.
Individualized attention by all staff
I met with Ellen and Ryan and they took all the time I needed to answer questions and explain [ ] process
Everyone truly listened, everyone was kind, and they made sure I was taken care of health wise accordingly by testing me before giving treatment or medication, which I appreciated, because it’s nothing like making sure what the problem is and testing accordingly and accurately so I could receive the correct care and medication.
Communication between myself and Ryan. Also willing to answer any questions my family had to ask
The timeliness of the scheduled appointment
