My Surgery and all of my treatment and the people that took care of me was excellent, I would recommend this hospital to anyone my experience was great.
Outstanding service, friendliness.
Everyone
Dr. Pilati and his staff from the beginning to very end was AWESOME!!
The doctor was very personable and made you feel very relaxed to be around him like you could tell him anything and feel that you weren’t being judged by him.
Everything from the staff and the office was outstanding
Dr. Pilati and his whole team are always so pleasant to talk to, they all treat you like you are a friend that they care about, I absolutely love that because it makes me feel not Judge and always heard.
The receptionist were both greeeat
Dr. Pilati is an exceptional surgeon. Everyone at the clinic was kind and helpful but he went above and beyond. I felt seen, heard, understood, and respected. I deeply appreciate the extra time he took to talk things over with me! I would happily trust him with my care!
Scheduling and response to my appointment request as well as questions and concerns have been immediate. In particular Patrick [] Dietian has been an excellent support for me.
Dr Pilati and his team really take the time to make sure everything is perfect and you’re cared for properly.
Dr. P and staff are outstanding from day one. My life has changed completely. Dr. P. is God sent and I tell people my story always. I would love to be a spokesperson for Bariatic Surgery. I know I'm a success story. And will always tell everyone about my doctor.
Dr. Pilati, his assistant, and reception staff were all outstanding. I would definitely recommend to anyone considering bariatric surgery.
I'm a big fan of wakemed anything because of the care they have for people period. I love Wakemed and I don't go anywhere else. Wakemed bariatrics beautiful people and they care.
In the past I have had experiences where because of being overweight, I felt unheard and unlistened to. This was NOT the case with Dr. Pilati. He seemed to take a genuine interest in my case and the dynamics of it and also wanted to find a way that would help me the most.
The nurse was very good at her performance
As always everything was good.
Great Place. I felt very comfortable and they made me feel at ease.
The staff seems wonderful, I tryly love wake med. Ms. Cheryse was wonderful at the check in desk, she is so courteous and helpful. So shout out to her. Dr. Pilati is friendly and down to earth. Very intelligent and great at explaining information I needed and answering all my questions.
Dr palati is the best surgeon I have ever had he is amazing
the dr s taking the time to really explain my condition. i learned a lot from this visit. very pleased
I appreciate the caring shown concerning my upcoming stress test.
I have dealt with Dr Pilati and team for almost a year now, they are prompt, communicative and readily available. My entire experience from them helping complete insurance requirements for weight loss surgery to the quick action of removing my [] has been outdanding. ty
Very professional experience and friendly
1st day they were in their new office and it was perfectly handled and setup
Dr answered all of my questions and listen attentively
The Doctor it was amazing, makes me feel so comfortable. He understood everything that I was looking for . I really will recommend you guys … Thank you so much !!!
The entire process
A good overall visit
Dr. Pilati, his staff , and Wake Med Cary staff were all professional, knowledgeable, and caring. I thank Dr. Pilati all off the time for what he did for me. I am 162 pounds lighter since I first met Dr. Pilati, Dr. Pilati saved my life. I have and will continue to recommend Dr.Pilati and Wake Med for Bariatric Surgery. People will talk about the care they receive in Pinehurst were I live. I have no regret’s going to Dr. Pilati, and Wake Med for my procedure. They are the best!
The entire meeting was awesome and informative.
Dr Pilati his very easy to talk too.
The doctor was great
Doctor Pilati's ongoing support throughout my weight loss journey.
Everything. Keep up the Great work !!
Dr. Pilati always takes time to listen, ask questions and provide usable feedback.
The doctor him self, was very easy to talk to, and Gabby was so helpful I fill like she has been holding my hand through this hole process THEY ARE SO VERY KIND AND NICE
My initial visit with Dr. Pilati and his team was a few weeks ago. Since day one with the introduction of who each person is and their role they play in my care was by far the best I’ve ever had! Dr. Pilati is hilarious and he makes you feel comfortable as well as very informed of what is coming, what’s expected of you as a patient and what the future holds. I an grateful for each staff member that made sure to get the work done to be sure that this process is a great journey. They made me feel like I mattered and that is why I gave all 10’s across. I have definitely been attempting this process before with people who didn’t care and had the worst attitude ever. Thank you all for outstanding work you do for us patients ‼️
The promptness of staff
Originally, my surgery was to be performed by Dr. []. I found out 72 hours before my surgery that he was no longer with Wake Med. I panicked. I came so far; completed test, appointments, getting approvals, all for this to happen. It was upsetting to say the least. I was told that the surgery could still be preformed if I felt comfortable enough to have another surgeon do it. I was very hesitant, but I decided to move forward. I met Dr. Pilati via a video visit. We talked for a while. We discussed the type of surgery I would be having, went over all my work up appointments and approvals. I appreciated Dr. Pilati taking the time with me to talk because not only was I upset, I was also nervous. He reassured me that everything would be okay. I highly recommend Dr. Pilati. I appreciate his professionalism and his willingness to work me in in such a short amount of time. He turned this horrible moment into a life changing moment. I am forever grateful and thankful.
No, everything was good.
Yes My Doctor is so easy to talk to and I love the way he cares for his patients
Just like the way he explains the surgery and recovery that''s easy to understand
How the doctor took time to explain and answer all questions.
The customer service, communication, kindness, professionalism is amazing in this office. Dr. Pilati is the best Dr I’ve ever had. I wish others were as caring and compassionate as he is.
I saw multiple people/disciplines from the beginning to the end of my video call; each person was prompt, polite, and thoroughly did their job well.
Dr Pilati and his team has always awesome
This last visit i had a lot of concerns. Dr. Pilita stayed a long time with my husband and me to ease any concerns i had and told me i was doing good. I appreciate the time he spent to alivate my fears.
I was nervous and had some issues with my first Telehealth visit, everyone on staff including Dr Palati worked with me and did not rush me and treated me as I was important. So professional, respectful, and caring. I am no longer nervous and ready for my next appointments.
Dr Pilate spends as much time as needed, you never feel like he is rushed!! Very caring person!!
Love Dr Pilati and his staff
A great experience from start to finish.
Dr. Pilati took his time explaining everything and was very honest. He took into consideration my current medical conditions and family life when offering treatment plan options and that's very important to me!
Everything
Dr Pilati has been amazing since day one. He is never rushed and spends as much time as needed to answer all of my questions. I would not hesitate to refer anyone to his practice.
He is awesome, caring, and highly professional and patient
The explanation from the provider regarding ways to follow up with my health.
Dr. Pilati is amazing!! I have been a patient of his for 6 years and I have recommended him to my family and friends!!
Everything is always excellent, the communication, caring, etc.
Time spent with patient: In a time where it is sometimes difficult to even see a physician in person, I felt I had all of time I needed to ask any questions I had. I have never felt rushed. Communication was excellent with Dr. Pilati explaining complex concepts at an appropriate level without talking over my head or being condescending. This, of course, promotes trust and confidence in the practitioner.
Dr. David Michael Pilati I can’t say enough good things about him. He’s very knowledgeable, took time to explain everything to me. Just a very caring doctor. His staff is very friendly and offered excellent services
Great feedback
The entire team is great
I enjoyed the entire medical stuff very caring and concerned for their patients thank you
How nice everyone was
Everything
The staff at WakeMed Bariatric Surgery % Weight-Loss- Cary, worked fast to set up other appointments that are needed prior to my surgery. The staff members are so helpful, they answered all my questions. Gave me a sense of calmness. They are all around beautiful people.
I love Dr Pilati he is always so kind, informative and always ready to listen. I always feel that he cares and he never rushes through a visit. Dr Pilati always makes sure everything is good even goes the extra mile to do so. Staff is very polite as well
Dr. Pilati and Jess, his P.A., coordinated to provide a comprehensive visit that covered every aspect of post op issues and milestones. Dr. Pilati is approachable and personable. I highly recommend WakeMed Bariatric Surgery & Weight Loss-Cary. My experience from first contact to 6 months post-op has been flawless.
I personally think I had the best surgeon I could wish for! I'm very fortunate to have Dr.Pilati as my surgeon. The front staff were also very polite and courteous.
Everything
The level of hospitality is beyond exceptional
I was very impressed with Dr Pilati. He was understanding, easy to talk to and took the time to answer all of my questions. He explained the procedure and discussed insurance and financial issues as well. He was also very personable. The staff have been very friendly and thorough as well.
Dr Pilati and his team have always been great to me in all areas and I always look forward to my yearly visit without their skill and guidance I would have died
Everybody is so polite and excellent and love able. We will see after the surgery if I'll be more happy! Thank you for the service!
What was outstanding and has always been, is the level of concern and care that I feel is given to me at each visit. I am truly satisfied with my doctor. He’s wonderful.
Everyone was friendly.
I had a lot of questions, and the doctor explained it all in full detail. Very happy with the appointment.
Dr. Pilati is one of the best surgeons I have ever met he cares and understands my conditions he always listens and Jess his nurse is the best always helps and returns messages quickly , The front desk staff is always so kind and goes out of their way to made sure they her everything right I can’t ask for better care ! All around appointments with this practice is the best in my care and I have a lot of doctors
Dr. Pilati and staff along with Wake Med staff took very good care of me.
The care from Dr Pilati and his team is always precise
The entire staff is great
Excited about my weight loss
Overall my visit was outstanding.
Everyone involved was very personable and friendly. They focused on me and my needs when they were with me and didn't allow any distractions. Every procedure was thoroughly explained and all my questions were answered. The entire staff was also very courteous to my wife and her needs during my brief stay.
Dr pilati and his nurse
The time that Dr. Pilati spent with me was excellent. He is kind and understanding.
In their respective roles, each member of Dr. Pilati's team is quick to respond to and address any inquiry or need I've had. I like that they don't just dictate what I am to do but that they respond to me as one on my own individual journey. The process of meetings utilizing WebEx, is seamless, as long as you keep the app updated on your device. I can't imagine having a better group of professional along on my weight-loss journey. Dr. Pilati is always friendly, personable, and wearing a smile. Thanks for everything!
I love Dr Pilati and Mia[]… they have provided awesome service.
Dr. Pilati is always attentive and takes time to answer questions and explain concepts in terms appropriate to the patient. His caring for the well being of the patient is consistently on display. Overall, the level of care provided at his facility is unsurpassed.
I didn't feel rushed. The doctor explained everything in detail and answered all my questions. I have already recommended him to friends.
The information given has been great.
The whole visit was outstanding Dr Pilati explain to me what was going on with my symptoms and gave me a referral for procedures that needed to be done so that he could further determine what would be needed in the future
Everything was excellence as always.
It was a very good visit and I will tell my friends about it.
The staff was knowledgeable , kind, and professional. They also remembered my visits previously so that it made the process easy and quick as matter of fact because I traveled for 2hrs. to reach the facility and arrived early the syaff monitored scheduling and was able to work me in early than my scheduled appointment.
I really appreciated how no one I met with felt rushed. They also were all very friendly. I saw Gabby, Jay, and Dr. Pilati.
The communication between Dr. Pilati and myself is amazing!!! The courtesy and respect he has for his patients in his unbelievable a true blessing!!! I wish all doctors showed as much respect, and quality time in answering questions as Dr. Pilati do??
Everyone was wonderful
