Daisy Award Winner

Each month, an outstanding WakeMed nurse is presented with a Daisy Award to recognize the super-human work that nurses do every day.

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August 2018 Winner: Hollie Smith
WakeMed Heart & Vascular, Six Forks Road - Ambulatory Nurse
Nominated by: A Peer

Below is an excerpt from the DAISY Award nominations written about you:

“Hollie became concerned that a patient had developed a DVT based on the patient’s comment. She completed an assessment, brought the physician in to see the patient, and advocated for her.

The patient was uninsured and Hollie notified the Practice Manager and got approval for the patient to be tested in the office that day. The first available opening wasn’t for another 4 hours so Hollie brought the patient lunch and offered what limited comforts an office/clinic setting can offer. The procedure revealed 3 DVTs.

Hollie continued to care for the patient, developed a plan of care to include nursing follow-up, and resources the patient needed to apply for Medicaid. Hollie is an asset to her patients and team as evidenced by her continued care of patients in the clinic and supporting co-workers with a smile.”

Thank you, Hollie – “We are Proud You are a WakeMed Nurse!”


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July 2018 Winner: Amy Bullock
WakeMed Raleigh Campus - Clinical Nurse
Nominated by: A Peer

Below is an excerpt from the DAISY Award nominations written about you:

“I was charge nurse that day when Amy came and said she wanted to help this patient take a shower. I replied, ‘Let’s do it!’.

The patient said he was wearing a hat because he was ashamed of his greasy hair. After getting him up to the shower chair and back with towels, I saw Amy scrubbing his hair with shampoo and she had the biggest smile on her face.

You could tell it made her genuinely happy to be able to make this patient feel better. It really touched me to see this. The patient was so happy to get a good shower and was so grateful. This was not her assigned patient, yet she wanted to do this for him.

I told her it makes me proud to work with nurses like her. These small gestures are sometimes what matter most to our patients.”

Thank you, Amy – “We are Proud You are a WakeMed Nurse!”


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May 2018 Winner: Lindsey Mathis
WakeMed Raleigh Campus - Clinical Nurse
Nominated by: A Peer

Below is an excerpt from the DAISY Award nominations written about you:

“Even though Lindsey was very busy with her own patients, upon learning this patient had given birth that morning with just enough time to have her son placed on her belly then whisked away to surgery for an emergency C-section secondary to post-partum hemorrhage, she jumped into action.

The mother had not seen her son since surgery and was in tears as she was missing out on bonding with her newborn son. Lindsey collaborated with the patient’s primary nurse to facilitate her return to the Labor & Delivery floor, taught the patient how to utilize the breast pump, and coordinated with the baby’s nurse when the infant could be brought to the floor to be with his mom. This mother was so surprised upon seeing her son for the first time.

As a nurse and former patient, it is always wonderful watching situations where our care and compassion make the difference in someone’s stay. Lindsey is more than deserving to be honored. She demonstrates the true art of nursing. In the perfect world we are all able to take great care of our patients. But when you can take care of your patients and someone else’s and know that you made a difference, that is truly remarkable!”

Thank you Lindsey – “We are Proud You are a WakeMed Nurse!”


Daisy Award March 2018

March 2018 Winner: Eden Ng, RN
WakeMed Raleigh Campus - Clinical Nurse
Nominated by: A Peer

Below is an excerpt from the DAISY Award nominations written about you:

"Eden comes from a place of ‘we got this’.

I have learned so much by working alongside her, from why a patient may be coming down on a certain drip, what that means the patient may be experiencing to watching out for trends in labs. She often says we are a good team, we will get this done together.

Even when I am working next door in the outpatient side, I will often feel a hand on my shoulder and Eden is there smiling asking if I am okay, do I need anything, did I get a break, what can she do for me, and ‘you got this’.

She is a wonderful example of team work and consideration. Just being around that makes you want to do just a bit more.

Eden is a tenacious patient advocate and is always working for what is safest for the patient. She is at her best when engaging patients and their families, putting them at ease with a smile and her calm demeanor. She takes her time and talks to patients, offering chairs to families and a warm blanket.

She asks questions about their concerns, listening, and offering comfort. She makes them laugh, feel a bit more comfortable by offering to reposition the patient, and makes them feel like ‘yeah, I got this’.

I always look forward to coming to work just a bit more when I know Eden is going to be working with me because I know, ‘we got this together’.”"

Thank you, Eden. We are proud you are a WakeMed nurse!


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February 2018 Winner: Hunter Rogers, RN
WakeMed Raleigh Campus - Clinical Nurse
Nominated by: A Peer

Below is an excerpt from the DAISY Award nominations written about you:

“This patient was involved in a motor vehicle crash where her daughter-in-law died, and son and daughter were injured. The son and family left to attend the funeral in VA.

The patient's nurse developed a relationship with the son, knew the family was attending the funeral and didn’t want the patient to be alone. Over the weekend the patient was declared DNR and actively dying.

Throughout the weekend, the patient's nurses rotated, spending time at the patient’s bedside so she wouldn’t be alone. They kept the room quiet, softly playing her favorite music, and sat with her holding her hand.

After her shift Sunday evening, the patient's nurse stayed with the patient until midnight and then returned on Monday. They held the patient’s hand as she passed on that Monday. The nurses weren’t scheduled to work Monday and came in on her day off.

The patient's nurses care exemplifies the selfless caring and compassion that all WakeMed nurses should strive to achieve. It was so refreshing and encouraging to see these two nurses remember what is really important; being with this patient during her final hours.”

We are proud you are WakeMed nurses!"


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January 2018 Winner: Tonya Disorbo, RN
WakeMed Raleigh Campus - Clinical Nurse
Nominated by: A Peer

Below is an excerpt from the DAISY Award nominations written about you:

"Tonya is a wonderful nurse in all aspects. She is focused, dedicated, diligent and watchful of every change of my Mom’s condition. She was there to answer every question.

It was after my Mom left the Neuro ICU that Tonya really impressed me. She came to check on her in rehabilitation. Then I ran into her in the hallway and she stopped and spoke to me and answered questions I had about a medication Mom was on.

A few days later, I was able to take my Mom in her wheelchair to AuBon Pain. Tonya was in a booth having lunch. She jumped up and came right over to us. She asked my Mom how she was doing and told her how great she looked and how happy she was to see her out and about. Then of course, she gave me a hug!

Tonya was always there with a hug and a pep talk on a bad day. She is a ray of sunshine around the hospital as well as a great nurse. She helped me and my family through some difficult days and I will never forget what she did for us."

Thank you, Tonya. We are proud you are a WakeMed nurse!"


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November 2017 Winner: Anna Britt, RN
WakeMed Raleigh Campus - Clinical Nurse
Nominated by: A Peer

Below is an excerpt from the DAISY Award nominations written about you:

"Anna received into her arms a limp, apneic baby (who was a visitor - not a patient) and quickly carried the baby to our resuscitation room, performing back blows on the way.

Anna was joined by our respiratory therapist, Anne Bollman, and together they performed efforts to clear the patient’s airway successfully! They truly saved that child’s life!!"

Thank you, Anna. "We are Proud You are a WakeMed Nurse!"


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October 2017 Winner: Mary Anne Tan, RN
WakeMed Raleigh Campus - 5C Medicine
Nominated by: A Peer

Below is an excerpt from the DAISY Award nominations written about you:

"Mary Anne knelt down on the floor beside a behavioral health patient who has developmental delays. The patient was upset, crying and banging her head on the siderails.

Mary Anne got pediatric bandaids with cute designs on them to cover her ‘boo boos’ and told her she didn’t need to worry -that she was safe with us.

We don’t typically see pediatric patients on our unit. This particular nurse doesn’t have any children of her own yet, so to see her working with this patient with her childlike mentality warmed my heart.

We really do have nurses here at WakeMed with the biggest hearts, and this one I’m PROUD to say works on 5C! Thank you Mary Anne for showing compassion and understanding in this patient’s time of need."

Thank you, Mary Anne. "We are Proud You are a WakeMed Nurse!"


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September 2017 Winner: Meredith Sharp, RN
WakeMed Raleigh Campus - 6C Surgery & Trauma
Nominated by: RN Director

Below is an excerpt from the DAISY Award nominations written about you:

"I noticed Meredith sitting with one of our patients. Stopping to speak with them, I learned that the patient had been at WakeMed [for a while and was] struggling to recover from complications of diverticulitis surgery. Thankfully on this particular day, the weather was pleasantly warm. She sat in her wheelchair drinking a coffee with Meredith at her side, also enjoying a coffee.

As I walked away from them, I had so many thoughts and feelings. Proud of Meredith for being a WakeMed nurse, sitting with the patient as a friend would! I was proud of the patient for pushing through the obstacles she had endured.

We all know that we (needlessly) worry about the care and needs of the patients we leave behind when we are tied up for an extended period of time. Despite all of these caveats, Meredith was found sitting outside sipping a coffee and Taking 5++++ with a patient who needed her for emotional support. Meredith exemplifies the art and science of WakeMed nursing."

Thank you, Meredith. "We are Proud You are a WakeMed Nurse!"


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August 2017 Winner: Dan Dankwa, RN
WakeMed Raleigh Campus - 1D CEA
Nominated by: A Patient's Family Member

Below is an excerpt from the DAISY Award nominations written about you:

"Dan has been there through thick and thin. Most importantly he kept me strong when my dad died, and advised me to believe that the end of such a beautiful person’s life become the beginning of my own, and how utilizing the things he taught me to establish better relationships with not only my family and friends but myself as well. So thank you Dan for becoming the new dad in my life."

Thank you, Dan. "We are Proud You are a WakeMed Nurse!"


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July 2017 Winner: Adam Smith, RN
WakeMed Raleigh Campus - 6A CVIC
Nominated by: A Peer

Below is an excerpt from the DAISY Award nominations written about you:

"I wanted to send kudos out to Adam. I happened to be looking for him and saw him sitting on the floor trying to comfort some young children whose family member had been made GIP hospice.

Seeing him talking to those kids down on their level was such a touching experience that I began to tear up. What an exemplary example of what nursing is all about."

Thank you, Adam. "We are Proud You are a WakeMed Nurse!"


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June 2017 Winner: Yvonne Wheeless, RN
WakeMed Raleigh Campus - eICU
Nominated by: A Patient's Family Member

Below is an excerpt from the DAISY Award nominations written about you:

"Nurse Yvonne Wheeless was an angel behind the scenes. My mother’s nurse called her many times during the night and she always responded quickly and seemed to be a tremendous help to her nurse.

Many times she came on the camera in the room just to check and see how not only my mother was doing, but how the nurse was doing as well. My mother’s nurse was young and had only been a nurse in the ICU a short period of time. She told us how helpful the virtual ICU was to have, and we saw this firsthand.

Thank you for having the virtual ICU and thank you for hiring nurses like this one. She made a difference that night not only to our family, but to a young nurse just beginning her career. I am sure neither of us will ever forget her."

Thank you, Yvonne. "We are Proud You are a WakeMed Nurse!"


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May 2017 Winner: Andrea Perea, RN
WakeMed Raleigh Campus - 6A CVIC
Nominated by: A Patient

Below is an excerpt from the DAISY Award nominations written about you:

"I always felt that nurse Andrea Perea was my advocate while I was in the hospital, I trust her medical skill, but it is her holistic approach to compassionate care that is making the long term difference for me. I look upon her as an outstanding role model for other nurses, and for myself."

Thank you, Andrea. "We are Proud You are a WakeMed Nurse!"


DAISY-April-2017.jpgApril 2017 Winner: Michelle Stroup, RN
Nominated by: A Nursing Student, A Patient's Family and Peers

Below is an excerpt from the DAISY Award nominations written about you:

“As a senior nursing student I can wholeheartedly say Michelle is the type of nurse one can only hope to become.  As a granddaughter watching her grandmother slowly slip away, Michelle was a ray of light and a beacon of hope each and every time she walked into the room.  She was comforting, genuine and compassionate.  These qualities can’t be taught in a classroom.  They are qualities that one can only hope to possess.”

“As a family dealing with our loved one’s end stage disease, we were beyond comforted by Michelle’s confidence, competence and overwhelming compassion.  As an ICU nurse myself for 30+ years, I know first-hand how valuable her traits are to patients and families.  She is an undeniable asset to your establishment and exemplifies the meaning of making the Ordinary Extra-ordinary.  Michelle is absolutely deserving of the DAISY Award Recognition.”
 
Thank you Michelle  - “We are Proud You are a WakeMed Nurse!”


DAISY-March-2017.jpgMarch 2017 Winner: Karen York, RN
WakeMed Raleigh Campus – 5A Med Intermediate Care
Nominated by: A Colleague

Below is an excerpt from the DAISY Award nomination written about you by your colleague, Wendy Driver, RN:

“I would like to recognize Karen York for the outstanding nurse she is as she always goes the extra mile and finds time to do the little things.

Karen was in charge when I received a patient from the ED who had just found out that she had cancer that spread throughout her body.  Needless to say she and her husband were in shock with grief.  We assisted her to the bedside commode as she was too weak.  The patient started crying when we touched her.

After Karen finished bathing the patient with a warm sudsy orange blossom bath wash she picked her up in her arms as if she were a child and gently laid her back in bed.  I couldn’t believe it, the patient never cried out in pain, she was actually smiling.

I have heard some people say that nurses are angels and after watching Karen care for this patient, I agree.  The husband was so happy to see his wife cared for in this special way by such a loving and caring nurse.”

Thank you Karen  - “We are Proud You are a WakeMed Nurse!”


DAISY-January-2017.jpgJanuary 2017 Winner: Laura Cline, RN
WakeMed Raleigh Campus - Emergency Dept.
Nominated by: A Colleague

Below is an excerpt from the DAISY Award nomination written about Laura:

Congratulations Laura for being recognized as the January 2017 DAISY Award Recipient!!

Below is an excerpt from the DAISY Award nomination written about you by your colleague, Lisa Bertorelli, RN:

“The most important thing for my patient at that moment was to see his wife of 56 years and tell her ‘I Love You.’  He informed us that his wife had a stroke and was unable to speak on the phone and wasn’t at the hospital at the time.  Laura contacted the brother-in-law who didn’t have a cell phone or internet access to get directions on how to drive from their home in Smithfield to the hospital.  Laura patiently explained to him over the phone turn by turn directions that she looked up on MapQuest.  It was because of Laura’s kindness and effort that my patient (who by the way miraculously made it through surgery) got to see his wife and say ‘I Love You’.  My patient informed me that his wife could not produce tears because of her stoke at which point I was doing enough crying for both of them. 

We don’t get to see our miracles everyday but this day was one of them and Laura helped make that happen for this special couple.” 
   
Thank you Laura  - “We are Proud You are a WakeMed Nurse!”