Great job
The time most of all was sooo awesome. It was like talking to a family member. She is great!!! I absolutely love her friendless was enjoyable 😉 ❤️
Patient care.
As always Dr. Phifer has a calming presence and projects concern and interest. The new medical assistant Natalie was also personable and good listener.
During my visit, I expressed concern about a few things and Dr. Phifer assured me in how I was feeling, provided some education as well as resources for me to consider. Dr. Phifer is always so kind and caring with her delivery, which makes the whole process comfortable and less intimidating. Also, the Nurse Assistant, Chanel was kind and had amazing bedside manner.
The overall service is outstanding, from the time you walk in the door until you check out.
The care I received was very good, everyone was very polite and caring.
Great experience. I am motivated to follow her instructions.
The receptionist was great, even at check out
Dr Phifer is extremely caring and knowledgeable and always takes the time to listen.
I feel each and every visit is easy and stress free.
Overall excellent but still waiting for my Orthopedic referral. Really anxious to start a pain management program
They are very attentive.
The care I recieved
Dr.Phuket is an amazing physician. She’s caring and compassionate with her patients.
Everything and everyone on her team was ''very caring and respectful!"
great appointment
Have always been well taken care of by Dr. Phifer and the staff
The front desk was welcoming and kind. The assistant that walked me back to the room was detailed and kind in demeanor. Dr. Phifer has made my transition painless as my previous doctors practice closed and was with her for several years. Thank you for your services!
The medical assistant could have been a little more friendly. I think she was new , other than that my appt went very well
The only Issue had was that I had a previous x-yay of my left hip a year ago. The Dr told me that Raleigh Radiology had been unable to contact me for the x-ray. I thought I had the x-ray but I checked up on it and I indeed had this x-ray. I"m not sure why thay happened. Dr. Phifer is an excellent doctor and I would reccomend her to anyone.
Appointment time was very timely. No waiting beyond appointment time.
Dr Pfifer was very professional and answered my questions.
Recognition and discussion about my blood pressure.
As I stated in this survey, the entire visit was of excellence. If I was, but I’m not on Facebook, I would recommend any and everyone to Dr. Phifer. The visit made me feel like I was the only one there for an office visit that day which I know I wasn’t but that’s exactly how I felt.
The visit was good 👍
During my visit I was able to let them know how I feel and what I going through.
Overall friendliness of the staff.
Different nurse assistant with a very pleasant smile & caring
Dr Phifer takes time to explain medications and time to explain what is causing my pain
The staff is very professional and caring they are very good at what they do.
Yes how well the place was kept up .
Dr Phifer treated me exceptionally well.
Dr. Phifer is a phenomenal physician. I so appreciate her and the care she provides to me and my mom. The office staff is always friendly and helpful.
I love the way the whole team works together and everyone is so friendly
Great service
The nurse was excellent.
I’ve been seeing Dr Pfizer for years my last visit was a follow up. I think she’s excellent. I also like Cindy the receptionist. Cindy has been at this practice for years as well. Both are awesomeI I will continue going to Wake-Med Primary Care Knightdale because I like this Practice
Communication and knowledge of patient
Dr. Jennifer's personality and care.
Friendliness of the staff.
Everything from check in to check out was very smooth and efficient, the staff is very friendly and makes you feel very welcomed
Dr. Phifer is outstanding! She is very personable, yet extremely professional! She helps me understand the benefits of trying new treatment modalities while respecting my self-determination.
Out of 10 Dr. P is at 15. Great listener. Pay attention and filter the BS. Care a lot and I’m glad she’s back. Your leadership team should everything in your power to keep her happy. Great at what she does.
Thank you Dr Pfiffer and team
Dr. Phifer listen and answered all of my questions.
The doctor’s knowledge and patience!
Prompt and professional
She has a sweet spirit about her and for that she is a loving and caring person
Wake med primary care knightdale is an awesome group everyone is always so friendly as a eager to help.
Everything
The care and friendliness, also the professionalism.
Staff, especially the receptionist, was so very kind.
I was taken in on time with no excess wait.
The front desk people were efficient!
good visit and care
Check in was good the doctors were good also
During my visit everything was outstanding I was very pleased, took the time to listen, to what I have to said.
Dr. Phifer caring about my personal medical needs and always listening to me with an open mind. The phlebotomist that day was very attentive and kind as she took my blood.
Very Pleasant visit
My wait time was very good, staff was very friendly as always, I had some questions for my doc. She was very patient and knowledgeable I left knowing all the answers I needed.
My entire visit was excellent.
Dr. Phifer took her time with me. She explained about my cholesterol and blood pressure numbers. I appreciate that,
No, I always feel important, the Dr., receptionist's, & staff r very smiley & friendly
I feel very comfortable when I always arrive
Everyone was great
The visit with the doctor.
The friendly staff
Communication with me as a patient was the greatest..very friendly to. The staff was great ??
I am always treated very well. All staff are very personable and respectful
Dr Phifer congenial, caring. Friendly staff, especially Cindy and Laticia.
Everything
Customer service
Honest, helpful,super nice doctor!
Everyone was nice took care of my needs everything was very clean I enjoyed my visit
Dr Pheifer's care, friendliness and concern about my well-being is always present and appreciated. Her staff is always professional and friendly.
A last-minute opening was offered to me to switch my original time, which was more convenient for me.
Attentiveness
The service I receive from Ms. Cindy to the MA, Labs, and my doctor are always wonderful. The staff is pleasant and understanding.
The time it took to get an appointment
The friendly of everyone that cared for me from the front desk to everyone that cared for me
Always listen to my concerns. Very good doctor. I value her opinion with my care and treatment. Thanks so much for all you and the staff do.
Patience, care, and understanding by front desk, techs, nurse, and doctor
Dr. Phifer
Dr& patient communication
Customer service and patient care and concern
Dr Phifer is a outstanding Doctor. She is the reason my health is as good as it is. She has motivated me into taking better care of myself. She is the reason I go to the Doctor. I trust her with my life.
Dr Phifer was awesome & very professional. Hopefully she will be my permanent primary Dr.
In and out fast
The courtesy and friendly atmosphere.
I was unable to have a face-to-face visit with Dr Pfeiffer and my phone video was not working that day, therefore we had a phone visit. Dr Phifer was very patient during the phone call an addressed all of my concerns effectively and efficiently as always. Staff is always friendly.
Time going over my appt visit.
Everyone was very professional and caring.
Everything was good
Everyone was awesome. I love my doctor because she shows me she cares
The way you’re treating outstanding
Everyone was friendly , caring ,and I felt like they really care about me
The scheduling runs on time.
Very prompt
It's a nice facility.
The entire visit was excellent
Cindy at the registration desk was so kind to answer questions about upcoming appointments. Overall, a great experience.
The Dr cares for her patients.
The staff was warm, informed, caring and professional.
Dr. Phifer was able to offer sound advice based on her understanding of my medical conditions and long-term goals. She was personable, friendly, and warm in her approach to my healthcare. I consider her an indispensable component of my health.
When I went for my appointment I noticed how the nurses,there is very kind .Everyone there have beautiful spirits when you enter the back for your exam . Also what I love was that the nurse there has patience. I suffer a bad knee and I had to put my shoes on. The young lady waited for me to put on my shoes. I love coming to , WakeMed Primary Care
Always a pleasure seeing Dr. Phifer
Personal interaction between me and the staff was excellent: all were kind, courteous, and understanding.
Patient/Dr/Staff relationship was very wonderful. They should keep it up. I was attended to immediately I came in. Kudos to them all.
Kindness
Her professional and personal care she and training staff in showing knowledge of care kindness to her me . I needed to get answers to my questions about mine medications Even though I was having other issues Dr Phifer Listened was willing to help solve my problems Ithank her and her staff for alll help she did . Thank you may God continue to bless you and your staff [NAME]
exceptional care and compassion by all members of the team, registration, medical assistant and doctor
The doctor and staff were all outstanding.
I really like Dr. Phifer. She listens and understands.
Everything was excellent, the staff and Dr PHIFER WERE GREAT
Time for my appointment they got me in and out and they know they job
The amount of time taken to hear about my health concerns.
The front desk staff
Her medical assistant was very knowledgeable, very understanding, and was so personable
Dr. Phifer is attentive and assists with helping me on my health journey. She doesn't scorn patients but gives advice to make the situation better.
The doctors attentiveness and care
The visit with Dr. Phifer was very good.
Dr Phifer is an awesome Doctor! I highly recommend her. She listens to your concerns and great at explaining details so you can understand.
Everything was clean about was polite
Dr. Phifer sincere concern.
Dr Phifer is a great doctor who listens well to my concerns and always makes me feel a part of my care plan. She explains my care options well and empowers me to make good choices.
Very satisfied with all aspects of my office visit.
Dr. Phifer is outstanding!
Doctor
I ALWAYS get excellent service from the total staff at this practice.
My whole visit was excellent from my checking in to checking out
Very efficient.
Admin staff was courteous and friendly. Nurse/technician was quick and efficient. Dr. Phifer was excellent as usual. I’ve been with her for almost 9 years now and I trust her completely.
I love my Dr and staff at this office.
Attitudes
Everybody was professional and courteous.
Dr. Jennifer Phifer is a very excellent and caring doctor. One that talk with you as if you are on only patient she has at all times when she is with you. I have never been rushed and have always had good understanding of the visit. Thanks for all you do.
The check in was quick and easy. The receptionist was very polite and kind and so was the doctor and the entire team.
Everyone was very good and polite
As usual, everyone I had contact with was wonderful.
Very professional and friendly
I really do appreciate the care that’s given to me there including the staff that checks me in and the nurses with taking my vitals and Dr. Phifer is an excellent Dr.
The staff were very nice and so was the doctor I truly love them
From the Receptionist to everyone that I came in touch with was very helpful and pleasant throughout my visit with outstanding care
From the time that I entered the door to talk to the receptionist everyone very nice and professional. The visit with the nurse and Dr. Phifer was very thorough and they listened carefully to my concerns.
Dr. Phifer was great during my visit.
Everyone was very professional and friendly
The customer service was outstanding. I felt so welcomed
Dr. Phifer was very engaging, personable, warm, and kind. I raised my concerns, and she validated my experience and normalized the commonalities of my concerns while not shaming me for my concerns. Although she believed I should extend grace to myself, she followed through with providing testing to address my concerns. This made me feel heard, valued, and respected in the process. I felt that although she had expertise, she didn't silence my voice or my body's expertise. I've been trying to find a PCP where I felt safe, and I finally found that in her.
From the front desk person, to the intake nurse to my doctor and the person who took my blood, everyone was kind, and devoted to giving me the best care possible. Thank you
Chanel is an excellent PA.
My doctor! So, happy she is back with us! A great doctor with caring, compassion, skills and understanding of my health care! 🙏♥️🙏
Dr. Phifer PROVIDED INSTRUCTIONS AND EXPLAINED AND GAVE CLEAR UNDERSTANDING CONCERNING EVERYTHING ABOUT MY DOCTOR'S VISIT.
The staff was so friendly all the while taking care of me and answering all of my questions, I really like going there they try and answer of my concerns.
The nurse was friendly and kind.
