Overall friendliness and patience from the staff
The tech was Amazing, she was able to calm my son down while he was getting his images done. She was very professional. Answered all his questions. So was Dr. Ho. The other nurse was great as well. Room was clean.
Caring and kind doctor who goes into details and make sure the plan of actions are perfectly planned. Dr. Ho is very communicative in a way anyone can easily understand the condition and provides best care.
Everything is good . Especially Dr.Jason he is such a kind person. He is very informative and gave confidence to me.
Dr. Ho is very knowledgeable and excellent!
The entire staff was friendly and helpful.
The gentleman at the front desk was very friendly and helpful during the check in process. All the staff were so nice during our appointment.
I just want to say that even though we live and work in Chapel Hill we come out to Wake Med in Apex b/c the care and attention to detail are superb.
Dr. Ho was amazing. He explained everything and answered all questions in a very professional manner. The echo tech was very friendly and made kaylei feel comfortable, she even showed and explained what she was looking at.
We’ve been receiving care from Dr. Ho since [NAME] was a baby and have always appreciated his outstanding quality of care.
I was very impressed with the friendliness and professionalism with everyone in the office. The offices were very clean and we didn’t have a long wait at all. I’ve worked many years in the healthcare field and our experience here was above and beyond what I’ve experienced in other facilities. Great job to everyone!!
Amazing as always!
We really liked Dr. Ho. Very professional and personable. Nurses were great too.
We need more providers like Dr. Ho. Thank you sir for taking your time with us and making us feel heard versus brushing off concerns. All staff was very friendly, great experience for us and our nervous []yr old.
The entire visit was comforting and reassuring that they would use their expertise to aid in resolving my questions and making sure my child received excellent care.
Dr. Ho was especially great at answering my very inquisitive child’s questions. He was respectful of our child and spoke directly to her as well as us. That means a lot to our family.
Dr. Ho was amazing as was all the staff we encountered.
Great visit
Dr. Ho is a wonderful doctor. He is thorough and detailed in his explanations, providing drawings and comparisons between normal anatomy/function and my sons anatomy/function. While he was explaining, Dr. Ho was great at checking in to make sure my husband and I were following and understanding everything. I feel very grateful that my son had Dr. Ho on his care team. He is seriously the best!
Just the care for my daughter condition.
Dr Ho was outstanding and thoroughly explained the patients condition. So grateful for his thoughtfulness in treating the patient and explaining it to us as parents and providing next steps. He definitely went the “extra mile” to answer our questions and make time for the questions we had.
Great professional, courteous care team!
Both of the technicians who administered the EKG and the echocardiogram were fantastic
I have been telling others about the positive experience we had. We have been in a lot of doctor’s offices recently and yours was a breath of fresh air. From the security, registration, nurse, ultrasound sound tech to the doctor were all kind and created a welcome and comfortable atmosphere. My daughter was listened to and everything was handled expediently with care and attention. I could not be happier with the overall experience.
Everything is good Service and all
We are glad to meet Dr. Jason Ho, his assessment and explanation of my son's condition was really thorough. Detailing everything about my son's heart condition: types and seriousness of the defect, the pressure inside, blood flow, and other factors involve. He clearly explained everything and can tell if the condition warrants further treatment or surgery. His expertise give us a clear view of what is going on. We are really thankful that my son doesn't need a surgery. Dr. Ho took our long term worries away.
[NAME] sees Dr. Ho a couple times a year for a serious cardiac related disorder. He is consistently competent, interested, compassionate and concerned. He always discusses everything clearly and makes sure we have what we need - from meds to school letters, He has eye contact with [NAME]] as the patient even though she is a minor. She feels heard. Can’t thank him enough. Grateful for his care. The staff is also always VERY friendly in the Clayton office. Good operation!
Dr. Ho called me then night before to work us in because [NAME] appointment had be cancelled that day due to power outages. He took my concerns and “gut” feeling seriously and we were seen the next day. He was able to find a problem we can begin treating immediately vs waiting the two weeks the scheduling department was able to get us.
I felt that Dr. Jason Ho did a great job explaining the process of the echo and the at home heart monitor and I’m so glad he recommended doing an echo because the hospital did not. We were not aware of the at home monitor and wish we knew about that in the hospital. Thank you for the follow up appointment after our hospital stay ! Bonnie also did a great job in the Ultrasound room to make sure my son was comfortable and had very good fish sound effects and lights in the room!
The receptionist went out of her way to let me know that she could help me with setting up my chart and she did.!
The care and kindness that was shown to my [] year old daughter was outstanding.
Dr Ho was very calming and reassuring with my daughter! He had excellent bedside manner as did his entire staff! I would definitely recommend Dr Ho to my family and friends.
He understood my decision to talk to my husband first before additional testing.
Dr. Jason was very good explaining the procedure and the results and what’s next.
Dr. Ho is fantastic at speaking to me and relating to me. Most pediatric doctors want to talk to me as a child and he treats me as a young adult and I appreciate that.
The way Dr. Ho spoke to [NAME] ([]yrs) and explained the tests he received on a preschool level was phenomenal. [NAME] was quite nervous but was more comfortable when Dr. Ho said there weren't going to be any "ouchies" today. We appreciated him including [NAME] in our conversations!
Everything was good
Dr. Ho provided excellent care to my []yr old daughter. He listened to her concerns and he put her at ease while simultaneously taking her concerns seriously. Very personable and kind doctor.
Would recommend anyone needing a pediatric cardiologist to Dr Ho and his staff- he always works through what is the best care option
Dr Ho and his stuff were amazing. Kind and informative. I would highly recommend the whole office.
Dr. Ho does a great job of making my son feel like him & his healthy are a priority to him. He is much appreciated
Dr. Ho made time to call and explain bloodwork results well after his normal workday hours so we wouldn’t worry after reading them online s I appreciated that level of personal attention to my son’s case.
Answering my daughters questions and running the tests fast
Everyone from the front desk , Dr. Ho , and the echocardiogram technician are so professional attentive and thorough. We didn't feel rushed and Dr. Ho explained all the treatment options for my son's [].
Dr. Ho and the ultrasound tech were really kind to us during our visit. It was our first follow-up since my son was diagnosed and I had a lot of questions. They were patient and took the time to explain everything to us. Thank you!
The nurse who received us and explain how to use the heart monitor was super nice and helpful. The person who did the eco was also very nice to me and my child and was very careful and took her time to look for anything.
The woman who did the Accu Graham of my sons heart was outstanding. She had an incredible room that was painted with fish designs. Her whole personality and making my son comfortable and answering all of his many questions was wonderful. She is clearly a gem on your staff.
Dr. Ho is always kind, respectful, and informative.. excellent healthcare provider
Dr. Ho and the technician who conducted the ecocardiogram - she was EXCELLENT! She made [NAME] feel comfortable and took her fears away when she interacted with [NAME].
The customer service was excellent and very detail instructions on campus how to get to the right office was available
Doctor Ho was very accommodating and made my son and me feel reassured especially when he offered that he may be contacted anytime either through phone or email in case of any questions we may have.
Dr. Ho is wonderful in so many ways. Communicates clearly and takes the time to listen and not rush. Follows up in a timely manner to any questions outside of clinic visits as well. Included in all medication decisions with thoughtful communication about risk and benefits. Highly recommend Dr. Ho!
Everyone was extremely caring, friendly and thorough.
Dr Ho is an excellent Pediatric Cardiologist. He is very knowledgeable and caring.
Dr. Ho and the staff we saw were absolutely wonderful. [NAME] usually has pretty bad dr anxiety, but he made them feel very comfortable and at ease. He asked a lot of questions about how [NAME] was feeling, their symptoms, and was extremely respectful of them as a person, which often doesn't happen for children. We felt very confident and reassured by him and his assessment. We can not recommend him highly enough. The medical assistant and techs were all just wonderful. Everyone was very kind and considerate.
We absolutely love Dr Ho. Excellent doctor. He took time to explain everything clearly and answer all questions. Would recommend him to anyone!!
We appreciated the time Dr. Ho spent clearly explaining our daughter's condition, what various things indicate/ mean, next steps and what we should watch for between now and her next appointment. The ultrasound technician was very friendly and put us all at ease.
