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Care & Services

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Patients & Visitors

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WakeMed Physician Practices

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Bariatric Surgery & Medical Weight Loss Cancer Care - Hematology & Medical Oncology ENT - Head & Neck Surgery Gastroenterology General Surgery Heart & Vascular Maternal Fetal Medicine Obstetrics & Gynecology Wake Orthopaedics Pediatric Cardiology Pediatric Endocrinology Pediatric Gastroenterology Pediatric Primary Care Pediatric Pulmonology & Sleep Medicine Pediatric Surgery Pediatric Urology Pediatric Weight Management Plastic & Reconstructive Surgery Primary Care Pulmonology & Sleep Medicine Thoracic Surgery Urgent Care Urogynecology Urology

Patient Visitation and Communication

family bonding after birth of baby

Overnight Visitors 

Overnight visitors are allowed to stay in the patient's room with the supervising nurse's approval. We encourage parents of pediatric patients to spend the night with their child. A limited number of roll-away beds are available. See a list of hotels and motels near WakeMed North Hospital. 

Communication

Interpreters 
Language interpreters are available 24 hours a day and can be accessed through the patient's nurse.

Video interpretation for American sign language and special resources for the blind and deaf-blind are also available. Ask the nurse on your unit for assistance.

Telecommunication Devices (TDDs) 

TDDs are available for hearing-impaired patients or patients who want to communicate with a hearing-impaired relative or friend.

Support Person

We encourage patients to designate a support person. The support person is welcome to be with their loved one 24 hours a day or as long as the patient wishes.

Family Spokesperson

Families will find it helpful to choose a spokesperson to serve as the main source of information about the patient.

Visiting the Women's Hospital

Women's Hospital Registration — 919-350-1581

Though we welcome visitors throughout the day and night, we ask that visitors refrain from visiting during WakeMed North Quiet Hours. Quiet Hours are special times set aside for our patients to relax, rest, bond with baby and heal. Please ask the nurse when Quiet Hours are in the unit you are visiting.

Friends and family who are sick with influenza, colds and other communicable illnesses should wait until they are well before visiting patients at WakeMed North.

See our babies in the Online Nursery.

Family Bonding Time

WakeMed North Hospital Women’s Pavilion and Birthing Center offers quiet time for families to bond each day.

This designated bonding time offers many benefits to new families:

  • Facilitates uninterrupted bonding time with new parents and their newborns
  • Encourages rest for new moms recovering after delivery
  • Improves patient and family satisfaction related to their WakeMed hospital experience

During Family Bonding Time, WakeMed staff dim the lights and decrease noises daily between 2:00 and 4:00 p.m. in the Women’s Pavilion. They also decrease interruptions from staff unless new mothers request help or assistance. Visitors are asked to wait in the waiting room unless the new mother is expecting them.