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Patient Information

Urgent & After-Hours Care


Kids don’t always get sick or need attention during normal business hours. We get that. WakeMed Children’s — Pediatric Primary Care understands that health is an around-the-clock priority, and we tap into the entire WakeMed Children’s network. If your child has an urgent need after-hours or you have a question about your child’s symptoms or condition, you have many convenient options.

24/7 Nurse Triage Line

This terrific FREE service is available to all established patients. Call anytime with your questions or concerns; our dedicated pediatric nurse triage team will provide expert advice and actionable next steps to help you appropriately care for your child. Around-the-clock Nurse Triage Line: 919-350-7846

Virtual Urgent Care

Get the care you need for common illnesses anywhere — at the pool, on the soccer field, on vacation, in the carpool line or at home after hours. WakeMed Virtual Urgent Care is staffed by our team of compassionate physicians to provide the care you need now. If you have access to the internet, using a computer, tablet or smartphone with a camera, then you can get care quickly and efficiently. This is an excellent resource for symptoms including allergies, mild asthma, bronchitis, the cold or flu, constipation, diarrhea and eye infections.

No appointment, no time to drive to the doctor? No problem. Access WakeMed Virtual Urgent Care.

Dedicated Urgent Care for Kids

Find an Urgent Near You