Need Access to Epic? Use Citrix!
VPN
This is the same login that was displayed previously at this address.

Attention First Time Users
1) Click here to install the Citrix web client. Click "Run" when prompted.
2) Click here to install the Juniper Installer Service. Click "Run" when prompted. If you have problems, try this link.
Trouble Shooting
Supported Platforms
Windows XP, Vista, 7
Note that Mac 10.x and above is not supported.


Internet Explorer 11 Users



Please make the following updates:
  1. Trusted sites - this is still located under the "Tools or settings icon/Internet options/Security/Trusted sites" (to be able to add the *.wakemed.org they may need to uncheck the "require server verification box" located under the list of trusted sites)
  2. Compatibility view settings - this one is typically located directly under the settings icon now.
- Add [*.wakemed.org] to both.
Virtual Desktop
Access WakeMed Applications in a desktop-like environment. All Apple products and operating systems supported. Allscripts ED (HMED) and Healthpay24 applications are not supported with this option.
Attention First Time Users
You will need to install the view client before being able to connect this way.

Instructions for Mac


Instructions for Windows


Instructions for iPad


Supported Browsers: Internet Explorer 7, 8, and 9, Firefox 3.6.24, 8.0, and 8.0.1, Safari
Supported Operating Systems:
Windows XP, Vista, 7, Mac OS X, Android 3 and later, iOS 4.2 and later, Linux

Older unsupported Mac OS?
Click here to access WakeMed Remote Access for Macs with Older Operating Systems.

Internet Explorer 11 Users



Please make the following updates:
  1. Trusted sites - this is still located under the "Tools or settings icon/Internet options/Security/Trusted sites" (to be able to add the *.wakemed.org they may need to uncheck the "require server verification box" located under the list of trusted sites)
  2. Compatibility view settings - this one is typically located directly under the settings icon now.
- Add [*.wakemed.org] to both.
Citrix
This link will allow you to quickly access a single WakeMed application. Great for mobile devices!

Attention First Time Users
You will need to install the Citrix client before being able to connect this way.

Instructions for Mac


Instructions for Windows


Instructions for Android


Instructions for iOS


Supported Platforms: Windows XP, Vista, 7, Mac OS X, iOS, Android, Linux, Windows Mobile, BlackBerry


Internet Explorer 11 Users



Please make the following updates:
  1. Trusted sites - this is still located under the "Tools or settings icon/Internet options/Security/Trusted sites" (to be able to add the *.wakemed.org they may need to uncheck the "require server verification box" located under the list of trusted sites)
  2. Compatibility view settings - this one is typically located directly under the settings icon now.
- Add [*.wakemed.org] to both.