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Here at WakeMed, our Health Information Management Department is available to help you gain access to your medical records. The WakeMed MyChart online patient portal provides you with 24/7 access to a portion of your medical records, and allows you to request access to your other healthcare information as well. You may also complete and submit the WakeMed Authorization to Release Medical Information form located below.
Authorization to Release Medical Information Form
You can fax the form to 919-350-1720 or mail the completed form to:
WakeMed Health & HospitalsHealth Information Management Department - ROI3000 New Bern AvenueRaleigh, NC 27610
To speak with a member of our Release of Information team, call 919-350-8370 and press option 2.
Attention Attorneys:Please send subpoenas for WakeMed medical records to:
WakeMed Health & HospitalsAttn: Office of Legal Affairs3000 New Bern AvenueRaleigh, NC 27610
Please note that N.C. Gen. Stat. § 8-53 and the federal Health Insurance Portability and Accountability Act (HIPAA), 42 C.F.R. § 164.512 restrict when medical records can be produced. WakeMed generally can provide such records only in response to a valid court order from a North Carolina or federal court with appropriate jurisdiction or a HIPAA-compliant patient authorization.
Here’s What MyChart Can Do!
Looking for an easier way to keep up with your medical record? Sign up for WakeMed MyChart
All WakeMed patients now have access to WakeMed MyChart, an online patient portal that provides 24/7 access to portions of your electronic medical record. WakeMed MyChart saves you time and allows you to better manage your health through convenient access to important clinical information.
WakeMed hospital patients can use WakeMed MyChart to:
Patients of WakeMed Physician Practices can use WakeMed MyChart to:
Some Things to Know about Signing Up
Proxy access is available for parents and caregivers. To request proxy access, you will need to either log in to or create your own .MyChart account. After your account has been established, you can find the Request Proxy Access Form under the "My Medical Record" tab. For minors, proxy access will terminate when the patient turns 13 years old. At that time, the adolescent will need to complete a Teen Proxy Consent Form for continued parent access.
Additional InformationE-mail Secure MyChart Customer Service Form or call (919) 350-2288 to speak with a member of the WakeMed MyChart staff.
Remember, WakeMed MyChart is NOT to be used for urgent needs. For medical emergencies, dial 911.
3000 New Bern Ave.
Raleigh, NC 27610