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As part of our ongoing efforts to ensure the utmos safety for our patients, you may be asked the same questions by more than one caregiver. The staff responsible for your care will verify who you are, what kind of surgery you are having, and the part of your body on which surgery is to be performed. You will be asked these questions many times. Staff will also double-check what you tell them against the documents from your doctor’s office. While it might seem redundant, it is an important part of our quality assurance process.
Depending on the type of surgery you are having, your surgeon will mark the correct location on your body to indicate where the procedure is to be performed. Called site marking, this is a critical step in ensuring your safety and preventing errors, especially if you are having surgery on one of your arms, legs, hands, fingers, eyes, ears, etc. Just before the surgery begins the entire surgical team will take a “time out.” During this time out, the members of the team assure that they are performing the correct procedure at the correct site and on the correct person.
3000 New Bern Ave.
Raleigh, NC 27610