Cold and Flu Season Can Be a Monster

Flu & Cold Season Can Be A Monster

Help us protect our patients, families and staff from RSV and the flu by following these visitation restrictions currently in effect.

  • No visitors under the age of 12 are allowed in patient care areas.
  • Please do not visit patients if you are experiencing fever, vomiting, diarrhea or cold or flu-like symptoms.

Billing & Insurance

Welcome to WakeMed Patient Financial Services.  We look forward to assisting you.

Thank you for choosing WakeMed for your healthcare needs. 

 Paying a bill for service prior to February 1, 2015? Use this online system.

Contact Patient Financial Services 
Call Us

By phone (919) 350-8359 or toll free (877) 498-4490.  Call center business hours are Monday - Friday, 8 am - noon and 1 pm - 5 pm

Visit Us
  • Raleigh Campus in Patient Registration from 8 am to 4:30 pm, Monday through Friday
  • Cary Hospital in Patient Registration from 7:30 am to 4 pm, Monday through Friday
  • WakeMed North from 8:30 am to 5 pm, Monday through Friday
Email Us

Via email Patient Financial Services


Patient Financial Assistance  

WakeMed realizes that the cost of health care is a concern for our patients. Any member of our financial staff will be glad to discuss payment arrangements with you or your designated responsible party.

To help you when making decisions, our registration staff can provide you with an estimate of the charges associated with the treatment and services you are expected to receive.

You may also inquire by phone using our Estimate Line at 919-350-7808 or by email at Please keep in mind that this is only an estimate. Actual charges may vary, depending on the treatment your physician orders for you. You are encouraged to ask us any questions relating to the services you may receive.

Financial Assistance Applications

Financial & Charity Care Policies

Read WakeMed's Patient Billing Information & Financial Policy  English | Spanish 

Read WakeMed's Charity Care Policy  English | Spanish

Read WakeMed's Charity Care Policy Summary English | Spanish


WakeMed MyChart

  • Pay your bill online
  • View your medical record
  • Communicate with providers


Paying for service prior to
Feb. 1, 2015?

Use This Online System

Let Us Help.




Email Us