Holiday Hours

Our three Urgent Cares in Raleigh, Cary and Forestville Crossing closed at 6 pm on Wednesday, December 12 and will reopen at 8 am on Thursday, December 13. 

All other WakeMed Physician Practices, including Ortho Urgent Care in North Raleigh, and WakeMed services will be open normal hours.

Remember, our hospitals and emergency departments never close.

Lab Information for Patients

All outpatient lab locations have regular hours of operation. Specimens may be collected or dropped off at these locations during normal business hours.

View Lab Hours & Locations

Please check with your doctor or phone us at 919-350-8242 if you are unsure where to go.

About the Lab Process

Special Testing Considerations

The majority of laboratory testing does not require an appointment or special preparation. If your provider has ordered any of the tests listed below, please follow the instructions

  • Therapeutic Phlebotomy – performed at our North and Cary locations. For more information or scheduling, click here or call 919-350-8242.
  • Semen Analysis Instructions – English | Spanish
  • Glucose Tolerance Testing – must be scheduled. Please call 919-350-8242 if your provider has not scheduled for you.
  • Pyruvic acid or Pyruvate – must be scheduled. Please call 919-350-8242 if your provider has not scheduled for you.

What to Bring to Patient Registration

  • The completed WakeMed Physician Order Form (if your provider gave you one)
  • Any papers your doctor tells you to bring
  • Your insurance card
  • Identification

How can I prepare my child for a blood draw?

  • Let your child know they will have their blood drawn. Most children do not understand “lab test” and are surprised when they find out they need to have blood collected.
  • Allow plenty of time to get to the outpatient area. If you are tense or hurried, your child will reflect your emotions.
  • Do not tell your child there will only be one stick. Phlebotomists will make every effort to obtain adequate samples with one collection, but sometimes a second collection is required to get enough blood.
  • Do not tell your child it won’t hurt. It is important to be honest and tell your child it will feel like a pinch.
  • Veins are less prominent if your child is dehydrated so offer your child plenty of fluids prior to arrival.
  • Get your child involved in decision-making. They can choose to sit in your lap or bring a favorite stuffed animal or toy if they wish.

What happens afterwards?

If your doctor ordered other tests such as an x-ray, you will be directed where to go to have that done as well. If no other testing was ordered you may leave.