Jim Helm first came to WakeMed as a consultant in 1984 and was hired full time in Neonatology in 1988. He earned a PhD in Special Education from The University of North Carolina at Chapel Hill (UNC-CH) in 1987. Two years later, he became a certified NIDCAP (Newborn Individualized Development & Care Assessment Program) trainer and the director of the Carolina NIDCAP Training Center. He is certified on the Brazelton Neonatal Behavioral Assessment Scale (NBAS) and was an NBAS trainer for 20 years. For many years, he was an adjunct assistant professor in the School of Education, Department of Special Education, and held an adjunct professor appointment in Pediatrics at UNC-CH. For nine years, he directed WakeMed's Hospital-Home Intervention Program (funded by SmartStart). Currently, Jim works in the WakeMed NICU and Special Infant Care Clinic and continues with NIDCAP training. He serves on the Board of Directors of the NIDCAP Federation International as vice president for Administration. His clinical and research interests include infant-family development, infant behavior and communication, and ways to best provide individualized, developmentally supportive, family-centered care in NICUs.