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Haiku and Canto are Epic's electronic health record secure apps that enable authorized clinical users to access clinic schedules, hospital patient lists, health summaries, test results and notes on a mobile device. The links below should allow you to effectively download the apps and install them on your device. Should you have any questions or issues please contact our information services help desk at 919-350-8700.
1. Download and install the appropriate app by going to the Apple App Store or Google Play app store.
2. Once the app is installed, select the appropriate button below to auto configure the app. Please note, Android users should select the Haiku link. You will know configuration was successful if the app opens and “WakeMed Epic PRD” appears at the top.
3. Register your device with Information Services to ensure uninterupted connectivity.
You will receive notification once your access setup is complete.
Please note that you may only enter charges on the iPhone or iPad. This functionality is not available on Android devices.
4. Log into the app using your Hyperspace username and password, and use these handy resources to learn how to search for patients and use the application.
You're done! After following these steps, you are now ready to enjoy the benefits of accessing patient information on your mobile device.
3000 New Bern Ave.
Raleigh, NC 27610