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Benefits & Wellness

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We believe our commitment to the health and well-being of the community begins with our own employees, and we value the many dedicated professionals who make up the WakeMed system. We are proud to offer a competitive benefits package so our employees may thrive both inside and outside the work environment.

We hope the many programs and services offered to you – our valued WakeMed employees – will help you grow personally and professionally and provide you with the security you need, for today and tomorrow.



WakeMed Virtual Urgent Care: An Employee Benefit

WakeMed employees and dependents who are enrolled in the WakeMed medical plan have access to local, highly trained health care providers via online video any time they’re considering seeing a doctor for an illness. Eligible employees and dependents can access WakeMed Virtual Urgent Care via mobile app or web browser 24/7/365 – for just $15 each visit!

WakeMed Virtual Urgent Care is staffed by Wake Emergency Physicians, PA – the same trusted providers who staff our emergency departments.

When registering with WakeMed Virtual Urgent Care, please ensure leave the Member ID field blank and enter Group ID “WAKEMED”. You do not need to provide your health plan information to access this service.

A FEW THINGS TO NOTE: Internet Explorer is not a supported browser; to see a provider on your computer, please use Firefox or Chrome. Also, copay does not go towards medical plan deductible; FSA/HRA cards CAN be used to pay the copay. This service is also available to everyone, whether or not you are on the WakeMed Medical Plan, for a flat $45 fee.

Start Your Visit on Desktop

Get A Better Experience on Mobile. Download the WakeMed Virtual Urgent Care App.

Have questions or want to learn more about WakeMed Virtual Urgent Care?