Winter Weather Information

Please note, all WakeMed Physician Practices, urgent cares, and outpatient services - lab, imaging, rehab and Healthworks - will be opening at 10 am on Wednesday, January 17 due to the potential for hazardous road conditions. Learn more.

Our hospitals and emergency departments never close.

Commitment to Quality

As a system, we are committed to providing the safest, highest quality care and reporting publicly on our performance. Each hospital in our system works to meet these goals by focusing on:


Our goal is to make your stay as safe and comfortable as possible - your health and safety are our top priority.


We strive to provide the right care to the right patient at the right time every time.


Patient Experience

Patients, family members, and visitors expect and deserve a high level of compassion, communication, respect, and comfort.

Being an advocate for our patients' health also includes ensuring access to resources that promote informed decision-making.

In this section, you have ready access to quality and patient satisfaction data, information about what to expect from healthcare providers, and tools to stay safe in the hospital.