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Going to the doctor should feel good. That’s why WakeMed patient Keisha Fitzpatrick chooses WakeMed OB-GYN Brier Creek.
“As soon as you walk in the door, someone will greet you with a smile,” Fitzpatrick says. “The environment is welcoming, almost like home. Everything is organized, clean, and quiet. It’s a pleasant experience.”
Fitzpatrick and her husband moved to the Triangle four years ago. As a healthy woman with no medical concerns, she looked for a doctor with her future in mind. “My husband and I would like to have children soon, and I researched which hospital provided the best obstetric care in the area,” she says.
WakeMed came up at the top of all of her lists, but Fitzpatrick didn’t want to simply trust the Internet. She dug in. Even online, WakeMed exceeded Fitzpatrick’s expectations. “I found that WakeMed provided more information about services available,” she says. She could tour hospitals online. She could download and read additional resources. She was impressed by the prenatal care class offerings.
“WakeMed offered everything I would want in a labor and birthing experience.”
So, Keisha booked her first appointment with Dr. Benoit-Wilson at the WakeMed Brier Creek location, where again her expectations were exceeded.
Fitzpatrick says it all boils down to attitude. At WakeMed, she feels like the priority. Dr. Benoit-Wilson was “honest, nice, and forthcoming” throughout her exam. From the nurses to the receptionists, chit-chat had purpose. “They were not only helping me with my forms, they were genuine and friendly. Our conversation didn’t feel forced.”
The WakeMed team clearly wants to be there, serving their patients — it makes Fitzpatrick want to be there, too. “I’ll definitely stay at WakeMed OB-GYN Brier Creek,” she says. When she and her husband grow their family, she looks forward to receiving pre- and post-natal care, as well as for many years into the future. “I plan to stick around.”
As always, WakeMed is focused on providing safe, high-quality, compassionate care to each and every patient we serve. As a health system, it is our responsibility to do everything possible to keep our patients, our staff and our community healthy. During these unprecedented times, WakeMed is committed to caring for our community as we have for so many years — we’re always safe and forever here.
WakeMed stands ready to provide you and your family with the expert care and services you need in the safest environment. As healthcare providers, we are here to comfort, reassure and deliver the care and caring that lead to healing — because patients and families are at the heart of everything that we do.
Always Safe and Forever Here at WakeMed means creating a safe and clean place for you, offering virtual visits, screening all patients, visitors and staff members, practicing social distancing, low to no-touch environments, financial assistance, visitation policies and the right personal protective equipment for all.
To learn more about how WakeMed is Always Safe and Forever Here, please view our commitment to quality and safety.
3000 New Bern Ave.
Raleigh, NC 27610