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Discharge: Understanding the Process

We know that leaving the hospital can be a scary time.  We want to ease those fears and help you feel confident about what you need to do to care for yourself when you get home.  After all, your continued care after you leave the hospital is just as important as the care you received at WakeMed.

The video below explains what you can and should expect when you leave the hospital, which, in hospital terminology, is called the "discharge process."  It also covers other topics, including:

  • A visit from a hospital representative (a nurse, social worker and/or case manager) who will review discharge instructions with you and provide any necessary paperwork.
  • Designating a family member or friend who will help you with your continued care.
  • What to do in case you have a medical emergency once you get home.
  • What to do if your condition changes after you get home.
  • Your follow-up care after your hospital stay, including appointments, further testing and therapy.
  • Your medication instructions.
  • WakeMed's request for your participation in a patient satisfaction survey following your hospital stay.  After you return home, an individual may call to ask you questions about the care you received at WakeMed.  You're encouraged to openly share your comments and compliments so that we may use your suggestions in our ongoing efforts to provide quality and service excellence.

If you are having trouble viewing the video, please click .

If you have any questions or concerns regarding the discharge process, your WakeMed caregivers are happy to address those.  They are here to help you.

We thank you for choosing WakeMed for your health care needs.  We consider it a privilege and pleasure to serve you.