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Billing & Insurance

Welcome to WakeMed Patient Financial Services.  We look forward to assisting you.

Thank you for choosing WakeMed for your healthcare needs. 


Pay Your Bill Online

WakeMed Health & Hospitals recently implemented a new electronic medical record system, WakeMed MyChart.  This new system enables patients to not only pay bills online but also to review portions of their medical records and even communicate with providers.

As we make the transition to WakeMed MyChart, there are two options for paying your bill online based on your date service.  Please choose the best option for you:

WakeMed Inpatients On or After February 1, 2015

If your inpatient care was provided on or after February 1, 2015, please use WakeMed MyChart to pay your bill online.  Instruction to sign up and an activation code were provided to you on your discharge papers.  If you need help signing up or need a new activation code, please call 919-350-2288 or email mychart@wakemed.org
Learn more about WakeMed MyChart.

 

WakeMed Physician Practices Patients On or After June 1, 2014

If your WakeMed Physician Practices’ care was provided on or after June 1, 2014, please use WakeMed MyChart to pay your bill.  Instruction to sign up for WakeMed MyChart and an activation code were provided to you at check out.  If you need help signing up or need a new activation code, please call
919-350-2288, your physician practice or email mychart@wakemed.org
Learn more about WakeMed MyChart.

All Other WakeMed Patients

All WakeMed Inpatients who received service prior to February 1, 2015 and all WakeMed Physician Practice Patients who received service prior to June 1, 2014 can still pay bills online.  Click to enter our online bill pay system.

 


Contact Patient Financial Services 

If you need help, have questions or prefer to pay your bill in person or via phone, please contact one of our financial services professionals. 

Call Us

By phone (919) 350-8359 or toll free (877) 498-4490.  Call center business hours are Monday - Friday, 8 am - 5 pm

Visit Us

In person on Raleigh Campus at Patient Registration or Cary Hospital in the Business Office, Monday - Friday, 8 am to 4:30 pm

Email Us

Via email Patient Financial Services

 


Patient Financial Assistance  

WakeMed realizes that the cost of health care is a concern for our patients. We offer the following information to help you understand our financial policy and aid you in planning for payment. 

 

 

© WakeMed Health & Hospitals, Raleigh, NC  |  919.350.8000  |