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Emergency Department Tips

We're here for you and your kids

At WakeMed, we are committed to kids, and we are always here to care for yours. Our Children's ED on our Raleigh Campus is the first freestanding facility of its kind in the state, and last year we cared for nearly 45,000 children from infants to teens. Our EDs on Raleigh CampusCary, North Raleigh, Brier Creek, Garner and Apex also provide quality care for children and adults.

Emergency Department Tips

A trip to the Emergency Department is never fun, especially during flu season. Here are some tips to help you with a visit to the Emergency Department.

When you visit the ED

  • Bring any items you may need for several hours away from home.
  • Bring any applicable insurance information.
  • Carry pocket change for vending machines or pay phones.
  • Inform the nurse if your child's condition worsens while in the waiting room.

Information to Bring with You to the Emergency Department

If you need to come to WakeMed Emergency Department take along the following to expedite your visit:

  • Medications - Please provide the staff with a list of the medications you take (prescription, over-the-counter, vitamins, herbal supplements, etc.), including the dosages and how often you take them each day.

  • Emergency Contact Information - The name, address and phone numbers for your primary and secondary emergency contacts.

  • Insurance Information - If you have health insurance, have the insurance company's name and phone number handy as well as your group and/or policy numbers.  Our Emergency Department staff is committed to providing care to all individuals in need of emergency medical assessment and treatment regardless of health insurance coverage.  

  • Your Primary Care Provider - Include your primary care physician's name, address and phone number.

  • Medical Conditions & Surgeries - Please tell the staff about any medical conditions you have and any major surgeries you have undergone.

  • Allergies - If you have any allergies to medications, food, plants, bee stings or other substances, please tell the staff.

Plan ahead for emergencies

"As part of each family's emergency preparedness planning, we encourage parents to consider alternative child care plans in the event of an emergency to protect healthy children from exposure to illness in the EDs," advises Barb Bisset, PhD, RN, executive director, WakeMed Emergency Services Institute. "Of course we understand that sometimes alternative child care is not available, especially in an emergency. In these cases, we are happy to accommodate parents' needs."

WakeMed Flu Resource Center - Home Page



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