It’s true! As I walk through our hallways during my rounds and interact with nurses in meetings, I can see and hear the dedication to improving patients’ lives. WakeMed nurses are vigilant about patient safety and quality. WakeMed nurses are committed to service excellence. WakeMed nurses are constantly asking the question: “How can we do it better?”
WakeMed Nursing has experienced profound change in just the past few years. With our Magnet journey well underway, we are reaping the rewards of “stepping out of our silos” and learning from our peers throughout the entire health system. This interaction helps improve efficiency as well as patient outcomes and creates impactful, professional peer-to-peer relationships.
Relationships are also at the heart of our care delivery system, Patient and Family Centered Care and the WakeMed Nursing Professional Practice Model – CARES. By involving patients and families as partners with the care team, our nurses encourage open communication and glean key information to help provide a higher level of individualized care. In addition, we honor our relationships with other vital members of the WakeMed team who support Nursing’s efforts at the bedside and beyond.
This section highlights some of WakeMed Nursing’s endeavors during the past year. They are just a few reasons why I am proud to be a WakeMed nurse.
Cindy Boily, MSN, RN, NEA-BC
Senior Vice President
& Chief Nursing Officer
WakeMed Health & Hospitals