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New & Noteworthy

CEO Update: A Note from Donald Gintzig Gintzig Donald
As you know, WakeMed introduced a new strategic plan earlier this fall, which includes revisions to our mission, vision, values and 10 aspirational goals. The Board of Directors recently approved a set of specific, measurable metrics that will help us track our progress toward these goals. These metrics will provide a roadmap for WakeMed as we work to improve quality, drive down costs and make a meaningful difference in the health and well-being of our community. There is much work to be done, but with the support of our talented and dedicated staff, physicians and community partners, I have confidence that we will make significant progress in the coming months and years. I encourage you to review the metrics and reach out to me if you have any questions or identify opportunities where we can work together to fulfill our mission. Thank you, as always, for your support.

– Donald

Epic Training Update

Epic training for Medical Staffs is underway and will continue through mid-January. Please visit to learn about requirements and register for the appropriate classes.

  • Abbreviated training is available for physicians who received Epic training at another facility.
  • Training time is eligible for CME credit through Wake AHEC (you must establish a MyAHEC account to receive credit).

With questions or concerns, email or call 919-350-9139 (staffed Monday-Friday, 8 am to 5 pm).

Ebola Preparedness at WakeMed

We encourage all physicians and their office staff to keep up to date with the latest Ebola news through the Wake County Department of Health & Human Services and Centers for Disease Control & Prevention. We have compiled a list of helpful links and information on our Ebola Info for Providers page. In addition, here is a list of frequently asked questions highlighting WakeMed’s plan for managing the treatment and care of suspected or confirmed Ebola patients who may present to a WakeMed facility.

Clinical & Regulatory Updates

Did You Know?

With Epic, our physicians now have the ability to send direct Inbasket messages to Duke, UNC, Novant, Vidant, Wake Forest and New Hanover physicians. This can be used to send consult letters, etc. This messaging capability, combined with CareEverywhere, gives physicians more communication options and patient visibility, and also reduces manual processes such as faxing and mailing. Additionally, we recently implemented provider messaging to non-Epic EMRs. For instructions on how to direct message, click here.

3D Mammography at Cary Hospital

In October, WakeMed Cary Hospital introduced 3D mammography services. Performed in conjunction with a traditional 2D digital mammogram, the 3D technology creates a more complete picture that allows radiologists to ‘see inside’ the breast layer-by-layer. This service is available without a physician order.

New TIA Rapid ED Pathway

WakeMed’s new Transient Ischemic Attack (TIA) Rapid ED Pathway is a multidisciplinary quality improvement project to expedite the evaluation of patients with TIA. At Raleigh Campus, complete diagnostic evaluation occurs in the emergency room, in most cases allowing patients to be discharged directly home. ED physicians do the initial evaluation and order diagnostic testing then a hospitalist will consult, review the testing results, devise a risk-reduction plan and facilitate appropriate follow-up. The pathway represents successful collaboration between CV testing, MRI, case management, Raleigh Neurology, ED physicians and staff and hospitalists.


Organizational Updates

Joint Commission 2015

WakeMed will be surveyed by The Joint Commission in the fall of 2015, and we are already busy preparing. VHA recently helped us conduct a mock survey that identified several opportunities for improvement, particularly related to provision of care, medication management, environment of care and National Patient Safety Goals. Action plans are being developed, and we will share much more about these efforts in the coming months. We appreciate your attention and assistance!

Seth Brody Named Executive Medical Director, WakeMed Women's Hospital

Seth Brody, MD, MPH, has been named executive medical director at WakeMed's new hospital, which will open in May 2015. Dr. Brody has been a member of the WakeMed team since 1996 and has served in a wide variety of leadership, quality and teaching roles both within WakeMed and the UNC School of Medicine. Please join us in congratulating Dr. Brody.

Medical Staff Meeting Recap

Thank you to everyone who attended the full medical staff meeting on October 27. These events continue to be a great opportunity to socialize with colleagues and learn about what's going on at WakeMed. As part of his town hall presentation, Donald Gintzig, president & CEO, reviewed WakeMed's new strategic plan metrics. Click here to learn more.

Other Highlights & Reminders

Leapfrog Group Releases New Scores

The Leapfrog Group's latest round of scores rated Raleigh Campus as a B and Cary Hospital as a C. Our scores were impacted by CLABSI and CAUTI rates during the data collection years (2010 through 2012), but have since improved. Limited use of CPOE was another factor that negatively impacted us. This data point will improve when both hospitals fully implement Epic. Visit the Leapfrog Group website for information on methodology and to see how other hospitals scored.

Welcome New Medical Staff Members
Welcome to new medical staff members who were approved by the MEC in October 2014. Click here for a list.




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