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Commitment to Quality

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Awards & Accolades

WakeMed has been an innovator delivering healthcare for more than fifty years.  We are frequently recognized for our commitment to quality and safety, exceptional advanced care and leading outcomes. It is the exceptional physicians, nurses, and staff who have achieved the following awards and recognitions all in the name of patient safety and quality care.

Corporate   |   Imaging   |   Women's & Children's   |   Heart & Vascular   |   Rehabilitation



2014 BEST Award for Commitment to Employee Learning 
WakeMed was among 46 international organizations to receive the 2014 BEST Award from the Association for Talent Development (ASTD). This award is the training industry's most prestigious and coveted honor. It recognizes organizations that demonstrate enterprise-wide success through employee learning and development. At WakeMed, Organizational Development, Nursing Education and the Center for Innovative Learning (our medical simulation lab) offer ongoing opportunities to employees for skill and knowledge-base advancement. This is the fourth time that WakeMed has received the BEST award, making us one of only nine organizations to have won four or more times.



Family Friendly 50

WakeMed Health & Hospitals has been named one of the top 50 family-friendly companies in North Carolina by Carolina Parenting Inc., the parent company of Carolina Parent magazine.  WakeMed has proudly received this recognition for several years running for creating and fostering a family-friendly work culture

Organizations selected for this award show a commitment to family and a healthy work-life balance, supporting families and working parents.  WakeMed offers family-oriented health benefits, paid maternity and paternity leave, child care benefits, tuition reimbursement, family support, work-life training and much more to help employees balance their work life with their life at home. 

WakeMed's family-friendly culture and benefits also includes flexible shifts for employees to choose the work schedule that best suits them and their family's needs.  Options include flextime, part-time or three-quarter time work and job sharing, just to name a few.

"We value work-life balance to help our dedicated employees achieve professional success as well as personal growth," commented Jeanene Martin, WakeMed senior vice president of Human Resources.  "WakeMed prides itself on being a family-friendly employer, especially as a hospital system that provides patient care 24/7.  We are committed to offering flexible options to our talented employees, while still keeping our patients' needs first."

Companies were selected by Carolina Parenting - which owns Carolina Parent, Charlotte Parent and Piedmont Parent - in partnership with UNC Kenan-Flagler Business School.   Honorees were based on information provided by the companies about available benefits, programs and company culture.

We are prout to be part of the Carolina Parent Family Friendly 50.

family friendly-50

Gold Star Award from Prevention Partners

Gold Star Award for Implementing Tobacco-Free Best Practices
WakeMed was recognized by N.C. Prevention Partners for achieving the highest standard of tobacco-free excellence by creating a tobacco-free workplace and providing high-quality tobacco cessation programs for employees. To receive this recognition, WakeMed has a tobacco-free worksite policy, refers its employees to effective quit programs and counseling, provides comprehensive cessation benefits (nicotine replacement therapy and prescription medications) and offers incentives to encourage employees to quit tobacco. These are among several evidence-based components recommended by Prevention Partners for comprehensive quit-tobacco systems at worksites.

Gold Star Certificate

Hospital Accreditation: Joint Commission

WakeMed is proud to be Joint Commission accredited healthcare provider. The Joint Commission is a healthcare accrediting agency with strict rules and regulations participating organizations must follow to ensure they are providing the best healthcare in safe facilities following best practices. 

Joint Commission standards dictate security requirements, size of doorways, surgical process and procedures, physician documentation and much, much more.  Comprehensive surveys are conducted every three years. 

Raleigh Campus, Cary Hospital, WakeMed North, Apex Healthplex, Brier Creek Healthplex, Garner Healthplex and all WakeMed outpatient facilities are all Joint Commission accredited.

JC - Gold Seal

Hospital Ranking: U.S. News & World Report

The annual U.S. News & World Report Best Hospitals rankings, now in their 25th year, recognize hospitals that excel in treating the most challenging patients. WakeMed is ranked #5 in the Raleigh-Durham metro area.

Recognitions by Specialty

In 2015, WakeMed Cary Hospital was rated "High Performing for Heart Failure" by U.S. News & World Report. Of the 4,665 hospitals that were rated in the initial release of Best Hospital for Common Care, only 16 percent achieved a "High Performing" rating in any of the five procedures and conditions that were evaluated.


us news

Patient-Centered Medical Home

All WakeMed Physician Practices Primary Care practices have achieved the Patient-Center Medical Home Designation from the National Committee for Quality Assurance.

A Medical Home serves as the starting point for patient's medical care and encompasses an enhanced approach to providing:

  • A higher level of patient care and quality
  • Greater access to care with the availability of more same-day appointments
  • A coordinated team approach to meeting all of your health care needs
  • The implementation of new technology like electronic health records
Patient Centered Med Home seal

Leapfrog Group Hospital Safety Scores

The new hospital safety scores were recently released by Leapfrog Group.  WakeMed Raleigh Campus received a C and WakeMed Cary Hospital received a C. The Leapfrog Group is an independent national nonprofit organization that works to initiate improvements in the safety, quality and affordability of health care.

WakeMed's participation in this survey positively impacts the system's scores at both hospitals. The scores also reflect quality and safety efforts WakeMed has implemented, including the hospital system's Computerized Physician Order Entry (CPOE), the nursing program's robust leadership and, integrated patient safety and risk management programs, ventilator-associated pneumonia (VAP) prevention, hand hygiene efforts and the establishment of the eICU, among others.

leap frog group

VHA Awards

WakeMed Earns VHA Top Performance Awards

WakeMed was recognized for excellence in clinical quality and supply chain performance by VHA Inc., a national network of not-for-profit health systems. This year, WakeMed received recognition in three areas:

  • Supply Chain Performance Improvement in the Joint Implant category, which recognizes VHA Central Atlantic members with the highest level of improvement in pricing for joint implants from 2013 to 2014.
  • Commitment Recognition in the supply network category as part of our participation in the Central Atlantic Health Network (CAHN), a multi-hospital partnership aimed at reducing operational and supply costs. CAHN’s trocar initiative was honored for achieving $1.79 million in annualized savings.
  • Cary Hospital received an outstanding achievement award for reducing preventable heart failure readmissions. Recipients were honored for being at or above the 75th percentile in performance and improvement rate for 30-day all-cause heart failure readmission rate from January through October 2014 compared to calendar year 2013.

VHA Central Atlantic is one of 11 regions within VHA Inc., a national member network of not-for-profit health systems.



TBJ Women in Business

WakeMed congratulates Dr. Teresa Amerson (WakeMed Physician Practices - Primary Care) and Beth Rudisill (director, WakeMed Rehab Hospital) on receiving the 2015 Women in Business Award from the Triangle Business Journal (TBJ)According to the TBJ, these awards "recognize Triangle women who have proven to be dynamic and outstanding leaders with established track records of significant accomplishments in business and/or community service." The judges, including local business leaders and TBJ team members, reviewed nearly 100 entries to choose the 2015 winners.

Nomination for Theresa Amerson, MD
Associate Director of Primary Care, WakeMed Health & Hospitals
Primary Care Physician with WakeMed Physician Practices – City Center Medical Group

Dr. Amerson joined WakeMed Health & Hospitals in 2011 as a primary care physician.  Within a year, she was promoted to associate director of Primary Care for the hospital system – quite an accomplishment at just 33 years old.

Never one to rest on her laurels, Dr. Amerson is currently pursuing board certification in the specialty of obesity medicine, a specific area of professional interest for her.  “Our practice was looking to incorporate more specialized treatment for obese patients in the primary care arena in a coordinated way with the bariatric surgeons, nutritionists and physical therapists at WakeMed,” she explains.

That desire led Dr. Amerson to create an innovative, medically-directed weight loss program in 2014, aimed to help individuals work towards a healthier life. “Losing weight can be such a difficult task,” she explains.  Her focus was to foster a close working relationship between physician and patient, working together to reach the patient’s weight loss goals. 

A six-month pilot program for WakeMed employees kicked off in early 2014.  The program was a success, resulting in an impressive 508 pound weight loss. A total of 27 WakeMed employees completed the program, each losing an average of 18 pounds and improving quality of life indicators across the board – reducing medications, achieving healthier blood sugar levels as well as lowering their BMI.

Dr. Amerson’s hope was to move toward offering a similar program to her patients. And it’s now a reality.  The program is now open to her patients who need help with weight management. 

Known as a Shared Medical Appointment (SMA) approach, Dr. Amerson is helping to lead the way in this type of care model, providing her patients with prompt access to her as well as a support team in a familiar, positive and comfortable setting. Patients transition from a one-on-one appointment with her to the SMA model, a small-group format which enables her patients to learn more, support one another and also develop a more meaningful relationship with their health care team.

“Patients who are well-informed, engaged and educated have the best success in achieving their health care goals – whether it’s losing weight, recovering from surgery or managing chronic conditions,” she adds.

Program sessions – which are limited to eight patients – are currently held on a recurring, weekly basis. Dr. Amerson anticipates adding new sessions as the program grows.

Leadership Roles
According to the Association of American Medical Colleges (AAMC), the U.S. is currently facing a shortage of approximately 9,500 primary care doctors.  If that trend continues over the next 15 years, Americans will likely face a deficit of 65,000 family physicians. 

While these numbers are worrisome, Dr. Amerson is doing her part to encourage medical students to consider practicing primary care. 

“This is an exciting time in medicine,” she explains.  “We are at a crossroads in health care, and we have the opportunity to reimagine how we deliver that care to our patients.  I want to show young doctors that despite its challenges, primary care can be a very rewarding career path.” 

She mentors a group of Park Scholarship students from NCSU (an alumni herself) who have expressed an interest in medicine.  These undergrads volunteer at WakeMed’s downtown Raleigh primary care practice, getting a bird’s eye view of what it’s like to be a physician.  “Mentoring is important to me as a way to give back to the program that provided me a college education and allowed me to pursue my career in medicine,” she says. “Through their work in our practice, these young people will hopefully experience the same joy and satisfaction I feel as a physician, which comes from serving others by bringing health and healing to my community.” 

Volunteer/Community Involvement
In addition to mentoring, Dr. Amerson has volunteered on the Park Scholarship selection committee for more than 10 years, reviewing applications and interviewing candidates.  She has also served at Alliance Health Ministry as a volunteering physician during its weekend acute care clinic. 

Nomination for Beth Rudisill, WakeMed Rehab Hospital
Director, WakeMed Rehab Hospital

In 1995, two years after Beth Rudisill went to work at WakeMed as a social worker, she approached her supervisor with a request.

“I think I want more,” Rudisill says she told her. “I loved working one-on-one with people, but I wanted to have a bigger impact. I had ideas.” Rudisill excelled at her extra assignments — serve on a committee here, investigate a problem there — all in addition to her existing caseload. While there may have been no immediate financial reward in her added workload, there was enormous payout in professional fulfillment and insight.

Today, as director of WakeMed’s Rehabilitation Hospital, Rudisill has the chance to make that impact on a daily basis.

Her rise to heading the 98-bed facility was marked by a series of steady advancements.

One of Rudisill’s early opportunities to make a difference was being appointed to the committee planning the Rehab Hospital’s innovative Health Park, a 40,000-square-foot rehab facility that replicates many of the common obstacles patients face in the outside world, from curbs, bridges and a variety of walking surfaces, to getting in and out of a car. She was also part of the planning that led to the creation of WakeMed Home Health in the late 1990s

She was appointed to her current position as director in 2006. Immediately, she was thrust into a rapidly changing health care industry that was trying to rein in costs while still offering high-quality care.

In rehab in particular, in which every case is unique and every patient responds to the rigors of recovery differently, the fine line between cost and quality of care was finer.  WakeMed was a longstanding leader in complex rehab cases, often requiring more involved — and frequently longer — care.

“Stroke cases are our largest category, accounting for 26 to 30 percent of our patients,” says Rudisill. “Brain and spinal injuries are next.”

Maintaining that balance of quality care versus cost containment has required a team approach.

“Everyone who is involved in a case — physical therapists, occupational therapists, physicians, nurses, speech therapists, nutritionists, case workers — gets together before a patient is even admitted to discuss care.” At that point, a coordinated care plan is established with goals including how long treatment should take. They then discuss with the patient his or her goals to create the ‘ultimate’ goal and treatment plan.

Since insurance typically covers the cost of treatment, that goal is also presented to an insurance case worker. You might expect a difference of opinion of what health care providers think is needed and what the insurance providers is willing to pay for.

But in fact, for the months of November and December of 2014, of the 302 patients treated and discharged from WakeMed Rehab Hospital, only three had their treatment cut short by insurance.

A strong follow-up program, says Rudisill, also helps insure that very few patients return to the hospital.

Another reflection of WakeMed Rehab’s success is its recent three-year reaccreditation by the Commission on Accreditation of Rehabilitation Facilities (CARF), a human services accreditation agency. For the second time in a row, CARF surveyors made no recommendations for improvement, meaning that the on-site reviewers did not identify any areas of nonconformance. Only three percent of CARF surveys result in no recommendations. “This outstanding result is a reflection of the hard work our amazing team does day after day,” adds Beth.  Surveyors recognized staff for their professionalism, the pride they take in their work and their commitment to care delivery.

Leadership role
When Rudisill became director of WakeMed’s Rehab Hospital in 2006, one of her challenges was convincing a dedicated staff that longer stays didn’t necessarily always result in better outcomes for the patient.

“It’s in the best interest of the patient to get back out into the world. And that’s typically what they want as well,” she explains.

Rudisill believes her background in social work — she has a B.S. in social work from N.C. State University and an a Master of Social Work from the University of North Carolina at Chapel Hill (in addition to a Master of Health Administration from Pfeiffer University) — has been instrumental in helping her as a leader.

“It helped me better understand body language, about what people weren’t saying but maybe felt,” says Rudisill. “It helped me with counseling people and it’s helped me with group dynamics.”

Rudisill also has a national reputation in the rehab industry. Since 2008, she’s been a surveyor for medical and aging services for the Commission on Accreditation of Rehabilitation Facilities.

Community activity
A couple of years ago, Rudisill was attending service at her church, Providence Baptist in Raleigh, when it was announced that their fledgling Jobs for Life Program was in need of female teachers.

The international program takes unemployed members of the community with significant employment obstacles and helps them become employable. “And I mean major obstacles,” clarifies Rudisill. “People with felony convictions, mothers with four kids and no car, men and women who did not have a GED...”

The program includes an eight-week program that meets two evenings a week for two hours each, helping participants with everything from honing interview skills and building a strong resume, to simply helping them talk honestly about their situation and building their confidence.

“They’d had two sessions, both led by men,” says Rudisill. “Since most of the participants were women, they thought it would be good to have at least one female teacher.”

A few days later the announcement appeared in a church bulletin. Rudisill took it as a sign.
Today, as she’s about to enter her fifth session with the program, the normally exuberant Rudisill becomes even more so when she discusses Jobs for Life.

“I love it,” she says. “In the beginning, everyone is quiet and reserved. But then, about the fourth or fifth session, they start to come alive.”
In addition to the set curriculum, which includes homework, Rudisill tries to instill what’s truly important to an employer.

“I hire personality,” she says. “I’m convinced that any skill can be taught, but it’s the personality that indicates what kind of worker you’ll be.” Her goal: to help them overcome the obstacles they’ve encountered and let their true personalities shine through.

Rudisill has also been an active volunteer for the MS Society, serving varied roles and receiving the Norman Cohn Hope Award in 2009. She entered the National MS Society Volunteer Hall of Fame in 2010.



ACR Diagnostic Imaging Center of Excellence

WakeMed Named an ACR Diagnostic Imaging Center of Excellence
WakeMed was designated a Diagnostic Imaging Center of Excellence™ (DICOE) by the American College of Radiology (ACR). The DICOE program, which represents the pinnacle of medical imaging care, is an achievement that goes beyond accreditation to recognize best-quality imaging practices and diagnostic care. This includes a comprehensive assessment of the entire medical imaging enterprise, including structure and outcomes.

The DICOE designation recognizes excellence at multiple levels — including the professional staff, the technology and the policies and procedures the organization follows — and superior patient care. In order to receive this elite distinction, facilities must be accredited by the ACR in all modalities they provide, and in which the ACR offers an accreditation program. Another requirement is to participate in the Dose Index Registry® and General Radiology Improvement Database, as well as Image Wisely® and Image Gently®.

The ACR, founded in 1924, is one of the largest and most influential medical associations in the United States. The ACR devotes its resources to making imaging and radiation therapy safe, effective and accessible to those who need it. Its 36,000 members include radiologists, radiation oncologists, medical physicists, interventional radiologists and nuclear medicine physicians.



Bariatric Surgery Center of Excellence

WakeMed Cary Hospital has been designated as a Bariatric Surgery Center for Excellence® by the American Society for Metabolic and Bariatric Surgery.

American Society for Metabolic and Bariatric Surgery Center of Excellence designation signifies WakeMed's ability to consistently deliver the safest, highest-quality care to bariatric surgery patients. 

Learn more about the bariatric surgery program at WakeMed Cary Hospital.

Blue Distinction Center for Bariatric Surgery

WakeMed Cary Hospital Recognized for Quality, Cost-Effective Bariatric Surgery

Obesity-related illnesses cost an estimated $190.2 billion, or nearly 21 percent of annual medical spending in the United States, according to the Journal of Health Economics. Blue Cross and Blue Shield of North Carolina (BCBSNC)  has recognized WakeMed Cary Hospital as one of the first health care facilities in the nation to receive a Blue Distinction® Center+ designation in the area of bariatric surgery by the Blue Distinction® Centers for Specialty Care program. Blue Distinction® Centers are nationally designated health care facilities shown to deliver quality specialty care based on objective measures, which were developed with input from the medical community, for patient safety and better health outcomes.

To earn recognition as a Blue Distinction Center+ for Bariatric Surgery, a health care facility must demonstrate success in meeting patient safety as well as bariatric-specific quality measures, including complications and readmissions, for gastric stapling and/or gastric banding procedures. A health care facility must also have earned national accreditations at both the facility level and the bariatric care-specific level, as well as demonstrate better cost efficiency relative to its peers.

Quality is key: only those facilities that first meet Blue Distinction’s nationally-established, objective quality measures will be considered for designation as a Blue Distinction Center+. WakeMed Cary Hospital is proud to be recognized by BCBSNC for meeting the rigorous selection criteria for bariatric surgery set by the Blue Distinction Centers for Specialty Care program.

Bariatric surgeries are among the most common elective surgeries in the U.S., which provides a significant opportunity to improve quality and efficiency within the health care system. There were 179,000 bariatric surgeries performed in 2013, according to the American Society of Metabolic and Bariatric Surgery, and the average cost is more than $28,000 per episode, according to the Journal of the American Medical Association. Furthermore, it is estimated that 72 million Americans are obese and 24 million suffer from morbid obesity, according to the U.S. Centers for Disease Control and Prevention.

“Safety, quality of care and cost are three important standards to our customers, we value hospitals and medical centers for recognizing this and taking the steps to meet the qualifications to become a Blue Distinction Center+,” said BCBSNC Chief Medical Officer Susan Weaver, M.D. “Through this recognition, they empower customers to better manage their care when choosing bariatric surgery.”

Research shows that facilities designated as Blue Distinction Centers+ demonstrate better quality and improved outcomes for patients compared with their peers. On average, Blue Distinction Centers+ are also 20 percent or more cost efficient than non-BDC+ designated health care facilities.

Since 2006, the Blue Distinction Centers for Specialty Care program has helped patients find quality providers for their specialty care needs in the areas of bariatric surgery, cardiac care, complex and rare cancers, knee and hip replacements, spine surgery, and transplants while encouraging health care professionals to improve the care they deliver. For more information about the program and for a complete listing of the designated facilities, please visit

Breast Imaging Center of Excellence

The American College of Radiology has designated WakeMed Cary Hospital a Breast Imaging Center of Excellence, making it one of only three in Wake County.  To achieve this designation, Cary Hospital Imaging Services has demonstrated excellence in breast imaging by successfully achieving accreditation in Mammography, Stereotactic Breast Biopsy, Breast Ultrasound and Ultrasound-guided Breast Biopsy.


    Women's & Children's    

Breastfeeding-Friendly Designation

The North Carolina Division of Public Health awarded WakeMed Cary Hospital with three stars from the North Carolina Maternity Center Breastfeeding-Friendly Designation Review Committee.  The NC maternity Center Breastfeeding-Friendly Designation initiative was developed to recognize those maternity centers that have taken steps to promote, protect, and support breastfeeding in their organization.

Lactation Support Care Award

WakeMed Women's Pavilion & Birthplace (Raleigh & Cary) have been awarded the International Board of Lactation Consultant Examiners (IBLCE) Care Award.

The IBCLC Care Award recognizes hospitals, birthing facilities, and birthing services that have International Board Certified Lactation Consultants (IBCLCs) and have a dedicated lactation support program available at least five days a week. Learn more in this video.

women's award icon

NICU Developmentally Supportive Care

WakeMed Health & Hospitals' Neonatal Intensive Care Unit (NICU) is one of only four in the world to earn certification from the NIDCAP (Newborn Individual Developmental Care and Assessment Program) Federation International.  The NIDCAP Nursery Certification acknowledges nurseries that have integrated developmentally supportive and family-centered care into all aspects of care.  It recognizes WakeMed NICU as an international leader for providing developmentally supportive care for patients as young as 23 weeks gestational age, weighing as little as one pound, and their families. 

NICU logo


    Heart & Vascular    

Cardiac Care Blue Distinction Center+

WakeMed Health & Hospitals has been named a Blue Distinction Center+ for Cardiac Care by Blue Cross and Blue Shield of North Carolina.

Home to the busiest heart program in the state, WakeMed is one of the first hospitals nationwide to meet this new designation's rigorous cardiac care criteria and is pleased to be recognized for its cardiac expertise and efficiency in delivering specialty care.

To be considered for this designation, WakeMed met and exceeded nationally established quality-focused criteria that emphasize patient safety and outcomes, developed with input from the medical community, and also met cost measures that address affordable healthcare. Examples of quality and safety criteria include preventing hospital-acquired infection as well as lower rates of complications and death following cardiac surgery and non-surgical cardiac procedures such as such as cardiac stent placement.

Research shows that Blue Distinction Centers+ demonstrate better quality and improved outcomes for patients, with lower rates of complications following certain cardiac procedures and lower rates of healthcare associated infections, compared with their peers. Blue Distinction Centers+ are also 20 percent more cost-efficient for those same procedures.

Blue Distinction Cardiac

Cardiovascular Specialists Certification

100 percent of Raleigh Campus cath lab staff are now Registered Cardiovascular Invasive Specialists. This Certification is a formal recognition of specialized knowledge, skill and training that enables us to promote quality outcomes for our patients.

Chest Pain Centers Certified

WakeMed Raleigh Campus and Cary Hospital are Chest Pain Centers certified by the Society of Cardiovascular Patient Care.

Being a designated Chest Pain Center, reinforces that the processes and procedures used by our team of highly skilled and dedicated professionals ensure rapid diagnosis and fast appropriate care, offering our patients the best care and chance to avoid or minimize the damage from a heart attack

chest pain center - logo

Gold Plus & Target: Stroke Elite Honor Roll

WakeMed Raleigh Campus and Cary Hospital received the American Heart Association/American Stroke Association’s Get With The Guidelines®-Stroke Gold Plus Quality Achievement Award with Target: StrokeSM Honor Roll Elite. The award recognizes the hospital’s commitment and success ensuring that stroke patients receive the most appropriate treatment according to nationally recognized, research-based guidelines based on the latest scientific evidence.

To receive the Gold Plus Quality Achievement Award, hospitals must achieve 85 percent or higher adherence to all Get With The Guidelines-Stroke achievement indicators for two or more consecutive 12-month periods and achieved 75 percent or higher compliance with five of eight Get With The Guidelines-Stroke Quality measures.

To qualify for the Target: Stroke Honor Roll Elite, hospitals must meet quality measures developed to reduce the time between the patient’s arrival at the hospital and treatment with the clot-buster tissue plasminogen activator, or tPA, the only drug approved by the U.S. Food and Drug Administration to treat ischemic stroke. If given intravenously in the first three hours after the start of stroke symptoms, tPA has been shown to significantly reduce the effects of stroke and lessen the chance of permanent disability. WakeMed earned the award by meeting specific quality achievement measures for the diagnosis and treatment of stroke patients at a set level for a designated period.

These quality measures are designed to help hospital teams provide the most up-to-date, evidence-based guidelines with the goal of speeding recovery and reducing death and disability for stroke patients.

WakeMed has also met specific scientific guidelines as a Primary Stroke Center or as a Comprehensive Stroke Center, featuring a comprehensive system for rapid diagnosis and treatment of stroke patients admitted to the emergency department.

“We are pleased to recognize WakeMed for their commitment to stroke care,” said Deepak L. Bhatt, M.D., M.P.H., national chairman of the Get With The Guidelines steering committee and Executive Director of Interventional Cardiovascular Programs at Brigham and Women’s Hospital and Professor of Medicine at Harvard Medical School. “Studies have shown that hospitals that consistently follow Get With The Guidelines quality improvement measures can reduce length of stay and 30-day readmission rates and reduce disparities in care.”

For providers, Get With The Guidelines-Stroke offers quality improvement measures, discharge protocols, standing orders and other measurement tools. Providing hospitals with resources and information that make it easier to follow treatment guidelines can help save lives and ultimately reduce overall healthcare costs by lowering readmission rates for stroke patients. For patients, Get With The Guidelines-Stroke uses the “teachable moment,” the time soon after a patient has had a stroke, when they learn how to manage their risk factors while still in the hospital and recognize the F.A.S.T. warning signs of a stroke.

According to the American Heart Association/American Stroke Association, stroke is the number five cause of death and a leading cause of adult disability in the United States. On average, someone suffers a stroke every 40 seconds; someone dies of a stroke every four minutes; and 795,000 people suffer a new or recurrent stroke each year.

Plus Icons - TS, Gold Plus - 4C

Heart Attack Higher Standard of Care

American College of Cardiology's NCDR ACTION Registry-Get With the Guidelines Platinum Performance Achievement Award for 2014
Both WakeMed Raleigh Campus and WakeMed Cary Hospital have received the American College of Cardiology Foundation's NCDR ACTION Registry-GWTG Platinum Performance Achievement Award for 2014 - two of only 256 hospitals nationwide to do so.

The award recognizes WakeMed's commitment and success in implementing a higher standard of care for heart attack patients and signifies that WakeMed has reached an aggressive goal of treating these patients to standard levels of care as outlined by the American College of Cardiology/American Heart Association clinical guidelines and recommendations.

ARG Recog Seal 2014 Platinum

Heart Failure Accreditation

WakeMed Raleigh Campus and Cary Hospital are accredited in Heart Failure care by the Society of Cardiovascular Patient Care (SCPC). To receive Heart Failure Accreditation, both hospitals engage in a rigorous reevaluation and refinement of their cardiac care processes every four years in order to integrate the healthcare industry’s successful practices and newest paradigms into their processes for the care of heart failure patients.

Recognizing that heart failure is a leading cause of mortality in the United States, WakeMed knows its status of Heart Failure Accreditation demonstrates its commitment to effectively managing the increasing numbers of heart failure patients presenting to emergency departments. By being Heart Failure Accredited, both hospitals have enhanced the quality of care for heart failure patients and demonstrated their commitment to higher standards.

Heart Failure Accreditation

Heart Failure Gold Quality

WakeMed Achieves Top Honors for Heart Failure
WakeMed is proud to have achieved top honors from the American Heart Association/American Stroke Association for success in implementing a higher standard of care for heart failure patients. WakeMed Raleigh Campus received the 2015 Get With the Guidelines Heart Failure Gold-Plus Quality Achievement Award, while WakeMed Cary Hospital received the 2015 Get With the Guidelines Heart Failure Gold-Plus Quality Achievement Award and the Target: Heart Failure Honor Roll recognition.

These awards were given to WakeMed for implementing specific quality improvement measures outlined by the American Heart Association/American College of Cardiology Foundation's secondary prevention guidelines for patients with heart failure.

"WakeMed is dedicated to improving the quality of care for our heart failure and stroke patients, and implementing the American Heart Association's Get With The Guidelines programs helps us to accomplisgh this goal by tracking and measuring our success in meeting clinical care guidelines," commented Betsy Gaskins-McClaine, vice president of Heart & Vascular Servies at WakeMed.

American Heart Guidlines

STEMI Silver Quality

WakeMed Cary Hospital has been honored with the American Heart Association’s Mission: Lifeline® Referring Center- SILVER Level Recognition Award. To receive this distinction, WakeMed Cary Hospital consistently followed American Heart Association’s treatment guidelines for four consecutive quarters, meeting performance standards and measures to ensure STEMI, or heart attack, patients get the right care they need, as quickly as possible. Mission: Lifeline focuses on improving the system of care for these patients and, at the same time, improving care for all heart attack patients.

Mission Lifeline



CARF Accreditation

WakeMed Rehabilitation Accredited by Commission on Accreditation of Rehabilitation Facilities (CARF)

CARF accreditation demonstrates WakeMed's substantial conformance to the standards established by CARF. In order to qualify, awarded programs undergo a rigorous peer review process that evaluates patient outcomes for long-term and lasting success. Each of the programs were examined by a team of surveyors during an onsite inspection. Awarded programs are of the highest quality, measurable and accountable. Learn more about the WakeMed-specific CARF Accredited programs.




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