News / eMinute Newsletter

New & Noteworthy

Please Take Our Patient Safety Survey
All providers are encouraged to share your thoughts and ideas by participating in our annual Patient Safety Culture Survey. Managed by the Agency for Healthcare Research & Quality (AHRQ), this anonymous online survey will help us assess our patient safety culture and compare it to other hospitals around the country.

Wake Way 2 Excellence Update
The Wake Way has always been an integral part of the WakeMed culture. This spring, WakeMed is introducing four new Wake Way every-time behaviors, which are an important part of our Wake Way 2 Excellence journey. The behaviors are:

  • Respect for People
  • Communication
  • Teamwork
  • Commitment & Accountability

Watch this brief video featuring CEO Donald Gintzig talking about why these behaviors are so important and how they are tied to our mission to improve the health and well-being of our community.

An Epic Anniversary
February 1 marked a full year since WakeMed began using the Epic electronic health record system. We continue to track multiple key measures of success and have had outstanding results in many areas related to use, best practices and revenue. Work continues in many areas to streamline processes and improve the user experience:•In response to requests from our physician partners, we are currently working to shorten and streamline discharge summaries so they are easier to review.

  • In June 2016 we will update our Epic platform, which will change the look and feel of Epic for all users. Additional details will be shared as we get closer to implementation.
  • Epic Concierge Support is now available Monday - Friday from 8 am to 3 pm. Analysts can provide expert “at-the-elbow” support with documentation, navigation and best practices.
    -  Raleigh Campus - 919.350.9011
    -  Cary Hospital - 919-350-2750
    -  WakeMed Physician Practices - 919-350-7506

WakeMed Earns Quality Designations from BCBSNC & Cigna
WakeMed recently received Blue Distinction Centers+ honors from Blue Cross Blue Shield in:

  • Knee & Hip Replacement
  • Spine Surgery

These specialties join our other Blue Dinstinction Center+ designations in bariatric surgery, maternity services and cardiac care. 

Clinical & Regulatory Updates

DVT Testing Expands at WakeMed North, Brier Creek EDs
The emergency departments at WakeMed North and Brier Creek Healthplex have expanded their on-site deep vein thrombosis (DVT) testing service hours to 12-hours a day (7 am to 7 pm) Monday through Friday. Additional work is underway to expand DVT on-site testing throughout the WakeMed system.

Zika Screening Protocols in Place
The travel screening questions within Epic have been updated to screen female patients between the ages of 15 and 44 for possible exposure to the Zika virus. These updates are currently being implemented in physician practices, emergency departments and Labor & Delivery areas with plans to expand to all portals of entry as soon as possible.

New Diet Option for Patients Available
WakeMed’s Food & Nutrition Services dietitians, with guidance from physicians, are introducing a new Transitional Diet option for patients. The Transitional Diet:

  • Replaces the full liquid diet
  • Is meant to be a short-term diet as patients move toward eating solid foods
  • Offers more nutritious benefit than a clear liquid diet
  • Allows patients to choose foods and beverages from a list of items, improving patient satisfaction

The transitional diet can be ordered via Epic (search “Restricted Diet” and it will be listed with the “Types of Restrictions” group). For more information, contact Robyn Smith Brown (Raleigh Campus) at ext. 08042 or Tina Schwebach (Cary Hospital) at ext. 02736.


Organizational Updates

Save the Date: Full Medical Staff Meeting
Monday, April 18, 6 to 8:30 pm
Renaissance North Hills Hotel
Keynote presentation by R. Lawrence Van Horn of Vanderbilt University. View the save the date.

Imaging Services No Longer Available at Clayton Medical Park
Earlier this month, WakeMed transitioned all Imaging Services out of Clayton Medical Park. Rehab services continue at this location. WakeMed Imaging Services are conveniently located throughout the area and digital radiology, MRI, CT, ultrasound and children’s imaging services are all available at Garner Healthplex, just six miles from Clayton Medical Park. 

West Paul to Provide Oversight of Medical Staff Services
West Paul, MD, PhD, has been promoted to senior vice president and will take on oversight of Medical Staff Services for the WakeMed system. His new title is senior vice president, Chief Quality and Medical Staff Officer.

Other Highlights & Reminders

Dr. Charles Hatem to Visit WakeMed
All clinicians are invited to hear Dr. Charles Hatem, Harold Amos Professor of Medicine at Harvard Medical School and internist for 44 years and pioneer in medical education:

  • Clinical Problem-Solving
    April 4 at 12:30 pm, Conference Dining
  • Interdisciplinary Grand Rounds: Clinician Wellness
    April 5 at 12:30 pm, Andrews Center

CME credit is available for both sessions.

Happy Retirement, Dr. Wynia
In February we celebrated the career and dedication of Virgil Wynia, MD. Dr. Wynia joined Raleigh Cardiology, now known as WakeMed Heart & Vascular Physicians, in 1980 and retired in October 2015. Join us in wishing him well in his retirement!

Dr. DeMeo Named Campus Director for Campbell University Program at Raleigh Campus
Stephen DeMeo, DO, MEd, has been appointed campus director for the Campbell University School of Osteopathic Medicine program based at Raleigh Campus effective April 1. Dr. DeMeo will provide coordination, oversight, and direction of Campbell medical students at WakeMed and the surrounding community. Please join us in congratulating him on his new role!

Past Issues

March 2016

December 2015

October 2015