Benefits

WakeMed provides a comprehensive package of benefits and services to help employees:

• Meet their personal needs throughout employment.
• Provide for personal or family illness, death or disability
• Plan and prepare for retirement

View the 2024 Benefits Handbook.

For information about specific eligibility and enrollment requirements or to obtain applications, contact the Benefits Department at 919-350-8143 or refer to the Benefits policies or handbook.

Follow the links below to access the websites of each of our benefit vendors:

• Medical Plan: Contigo Health
• Dental Plan: United Concordia
• Vision Plan: EyeMed
• Flexible Spending Accounts: ConnectYourCare
• Retirement Savings Plan: AIG
• Prescription Benefit Provider: OptumRx
• Accident & Specified Disease Insurance: VOYA

WakeMed Preferred Network

WakeMed is proud to offer employees a preferred level of benefit coverage including reduced copays, coinsurance and deductibles for providers in the WakeMed Preferred Network:

• WakeMed services provided at any of our in- and outpatient locations
• All WakeMed Physician Practices locations
• WakeMed’s joint venture facilities (Capital City Surgery Center, Holly Springs Surgery Center, etc.).

See page 10 of the 2023 Benefits handbook for details.

To see what network a provider is in, use the  Contigo Health WakeMed online provider directory  (login required).

Transparency in Coverage Machine-Readable Files

The Transparency in Coverage final rules issued by the Centers for Medicare & Medicaid Services (CMS) require group health plans and health insurance issuers to disclose certain pricing information via machine-readable files. Please click here to view WakeMed Health & Hospitals’ machine-readable files.