Frequently Asked Questions

Following find answers to questions commonly asked during our hiring process.  Click each item to expand the Q&A for each section.


Applying Online

Q: How do I find the positions I want to apply for?

All available positions are posted in our online job search. Available positions can be sorted by shift, location (we currently have 16 different sites in and around Raleigh) or job title. Click on the title of a job to review the description as well as required minimum education and experience. All of these requirements are important for consideration. 

Q: Can I get email updates as new jobs become available?

Yes. Once you register with the "My Account" feature, you can be emailed daily, weekly, or monthly as jobs are posted that match your specified interests. 

Q: Can I just bring my application and resume to your office?

No. We do not accept paper applications or resumes. Our online applicant tracking system allows our Talent Acquisition team to review applications and resumes online and submit them to our hiring managers for consideration.  This system helps move your application along quickly and lets us communicate with you about the status of your application. 

Q: Do I have to complete a profile?

Yes. Every applicant is required to complete a profile. Your applicant profile is used determine whether or not you are qualified to do the job you have applied for. If your profile is incomplete, you may be disqualified from consideration. Please note that creating a profile does not submit an application. You will still need to apply to a specific position to be considered for employment opportunities.

Q: Do I have to submit a resume? What if I do not have one?

You will be required to submit a resume in an electronic format (.doc, .pdf, etc.) or the system will assist you in building a resume online. We recommend that all applicants submit a resume in an electronic format, as it is the best way to include all of your employment history and other qualifications for the hiring manager to review. Uploading an electronic version of your resume will allow you to attach it to multiple applications. 

If you do not have a resume, please be sure to include all of your previous work experience, dates of employment (month/year), and job duties/responsibilities assigned for each of your previous positions. Any information that is not included in your application will not be taken into consideration when determining if you meet the minimum requirements.

Q: Can I apply for the same position more than once?

No. Once you have applied for a position you will be unable to submit an application for that same position. However, you can apply for other positions with the same position title, but the job ID must be different. The job ID is found at the top of the job description before you apply. Once your profile has been completed, you may apply for as many positions as you would like by simply selecting multiple positions and submitting your resume to them all at once.

Q: How do I know when my application has been submitted?

Once you complete the application process, a pop-up notification will be generated letting you know your application has been submitted. You will also receive an email confirmation that your application has been submitted successfully.

Q: What is an online questionnaire?

For certain positions, an online questionnaire may be required. Please be sure to answer these questions accurately because they will be used to determine if you qualify for consideration.

Q: How does WakeMed determine if I am qualified?

We evaluate applicants based on several different factors, including education, experience and credentials, which must match the requirements stated in the job vacancy. Please read the details of the job description carefully and be sure to list beginning and ending dates for employment and education experience. Only top candidates are contacted for interviews by the hiring manager.


After Submitting an Application

Q: What is “My Account?”

“My Account” is a personal account within our application portal that allows you to view the status of all of your applications at any given time.  In My Account, the status is updated directly from our applicant tracking system so you can see your status in real time.

Q: How long will it take to hear back regarding my application? Can I call Human Resources to check on my status?

We receive thousands of applications each week and make every effort to review them in a timely manner. However, candidate reviews can take a few days or a number of weeks based on the number of applicants and the availability of the hiring manager/candidates to conduct interviews. Please do not call the Human Resources office to check on the status of your application (see the next question for details on checking your application status online). We receive many calls each week and are unable to respond to them all individually. We only recommend calling our office if you have received an email notification that you have been selected for an interview but have not been called by a hiring manager.

Q: How do I check the status of my application and what do the status titles mean?

You will receive an automated email each time your application moves in the consideration process. You can also see the status of your application by logging in and clicking "My Account.”

  • Under Consideration – Your resume has been received and is being reviewed.
  • Pursuing Other Candidates – You did not pass the screening questionnaire and/or do not meet the minimum qualifications.
  • Application/Resume Received – Your application has been submitted successfully
  • Still Being Considered – your application is in the candidate pool and is under consideration
  • Did Not Meet Qualifications/Not Selected – You are no longer being considered for this position.
  • Routed to Hiring Manager – You have met the minimum qualifications and your resume has been submitted to the hiring manager for review.

Q: How long does the application process take?

There is not an exact timeframe for the application process. However, it usually takes 2-3 weeks from the time an interview is conducted until an offer is made. This process can vary depending on the number of applicants, the number of interviews the hiring manager is conducting, the timeframe in which they are looking to fill the position, and other factors.


Application and Hiring Process Best Practices

Q: As a candidate, how can I get the best consideration for my WakeMed application?

We receive thousands of job applications every week. Here are some best practices we suggest to help your resume and application stand apart from the crowd:

  • Be specific about your skills and qualifications and tell us how the daily tasks and responsibilities of your current job have prepared you for the position you are applying for.
  • Include start and end dates (month and year) for each of your previous employers and your educational experience. This helps us compare your experience to other applicants quickly and easily.
  • Use the job description to tailor your resume and cover letter to the position you are applying for. It’s OK – and encouraged – to refer directly to the posted requirements of the job you’re applying for in these documents.
  • Don’t forget to spell check and proofread everything before submitting it!

Q: If I have any convictions that are more than 7 years old, do I still need to list them?  What about pending charges?

A criminal background check is run on all chosen candidates prior to employment at WakeMed. It is important that you list all prior convictions, as well as any pending charges. Disclosing convictions or pending charges will not necessarily disqualify you from employment; however, not disclosing them may.

Q: Do you have any tips or advice for preparing for an interview at WakeMed.

We understand that job interviews can be stressful. Here are some tips we’ve put together to help you prepare so you can really shine at your interview:

  • Spend some time reading our website so you know who we are.
  • Understand our mission statement, vision and values, and consider how you can personally help us achieve our goals.
  • Double check the date, time and place of your interview, as well as the interviewer’s name and contact information.
  • Make sure your appearance is professional – it’s always better to be over-dressed than under-dressed.
  • Send a thank-you note or email immediately following the interview to the people who interviewed you.