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WakeMed Mobile Critical Care Celebrates 20th Anniversary with National Ground Transport Award
11/22/2010
RALEIGH, N.C. (November 22, 2010) – WakeMed Health & Hospitals is pleased to announce its Mobile Critical Care service has received the 2010 Ground Critical Care Award of Excellence by the Association of Air Medical Services.

“Receiving this award is a true honor and reflects the entire Mobile Critical Care Services team,” commented Betsy Casanave, director and chief of Mobile Critical Care Services. “Our team is made up of outstanding, talented professionals, and I cannot think of a more deserving group.”

Founded in 1990 with one ambulance and seven providers, WakeMed Mobile Critical Care Services transported 229 patients during its first year of service. By 2000, MCCS was completing over 1,800 transports annually with 22 providers and three ambulances.

In 2010, WakeMed Mobile Critical Care Services now has 20 ground ambulances and one air ambulance, 133 employees, and 17,309 patient transports annually. These 17,309 patient transports include, but are not limited to, cardiac, neonatal, pediatric, medical, respiratory, obstetric, convalescent, and trauma patients. Patients are transported to or from all 100 counties in North Carolina, southeastern Virginia and northeastern South Carolina.

Over the last several years, WakeMed Mobile Critical Care has appointed a dedicated medical director and added 800 MHz radio communications for state-wide coverage, computer-aided dispatch (CAD) for better accountability and monitoring of the ambulances while in transit, and implemented safety equipment and software that monitors and records ambulance activity while in motion. Additionally, many of the ambulance configurations were upgraded to a quad cab to provide better crewmember safety en route to a call and to offer the ability to safely transport patients’ family members with the patient to the receiving facility.

Mobile Critical Care Services also recently expanded its response area by adding remote bases in northern Wake County, Cary, Benson, and Apex.

The Association of Air Medical Services (AAMS) presents nine awards annually to individuals and organizations that exemplify the best of the air-medical and critical-care-ground transport community. The awards recognize an individual or team that has made an outstanding contribution in a dedicated critical care ground program in any of the following areas: enhancing safety, education, leadership or patient advocacy by developing or promoting the improvement of patient care in the medical transport community.

About WakeMed Health & Hospitals
WakeMed Health & Hospitals is a private, not-for-profit health care organization based in Raleigh, N.C. The 870-bed system comprises a network of health care facilities throughout Wake and Johnston Counties. Centers of excellence include cardiac and vascular care, women’s and children’s services, physical rehab, emergency and trauma, orthopedics, neurosciences, home care and numerous wellness and community outreach programs. WakeMed’s team of 7,750 employees, 1,000 volunteers and more than 1,000 affiliated physicians serve the residents of North Carolina using the most advanced technologies to ensure the finest in health care.