Faculty & Staff
Amar P. Patel, MS, NREMT-P, CFC
Amar Patel is the Director of the Center for Innovative Learning at WakeMed Health & Hospitals. Mr. Patel is responsible for integrating technology based educational programs to include human patient simulation, healthcare gaming, and hybrid education into regional educational programs. As a member of the Center for Patient Safety, Amar strives daily to make changes to processes in healthcare that will directly improve patient and provider safety.
Prior to this position, he served as an Advanced Life Support Program Instructor and the Project Manager of Medical Simulation for the Maryland Fire and Rescue Institute at the University of Maryland, College Park. In this role he was responsible for developing new curriculum, as well as integrating medical simulation into all of the Advanced Life Support (ALS) Programs. He was the lead developer of simulation scenarios and technical simulation expert at the local and state level. Mr. Patel has taught numerous instructor courses, including ones offered on an international circuit. He has presented at several conferences, including JEMS EMS Today, the Human Patient Simulation Conference, and the Air Medical Transport Conference.
While educating EMS providers all over the state, Mr. Patel also maintained clinical competency with the Baltimore County Fire Department in Baltimore, Maryland as a national registered paramedic, haz-mat technician and a firefighter. Currently, Amar maintains over 17 certifications to include a HAM radio operator's license and a certified flight communicator.
Mr. Patel is currently involved in simulation based research projects that focus on integration and implementation of simulation and how process changes effects healthcare. He has contributed to numerous simulation articles and recently published an article on simulation center design.
Mr. Patel holds a Bachelors of Arts degree in computer music from Goucher College, a Master's of Science in Emergency Health Services Education from the University of Maryland Baltimore County, and is currently a doctoral student at Nova Southeastern University.
Graham Snyder, MD
Dr. Snyder serves as the Medical Director for the Center for Innovative Learning, providing physician oversight and clinical leadership for the SIM Center.
He specializes in emergency and critical care medicine and has practiced full-time as an emergency physician at WakeMed Health & Hospitals since 2002. Dr. Snyder also serves as the Associate Program Director for the University Of North Carolina Department Of Emergency Medicine.
He is a graduate of the University of North Carolina at Chapel Hill School of Medicine and also holds an undergraduate degree in chemical engineering from North Carolina State University.
As the medical director of the Center for Innovative Learning, he is able to combine his engineering and medical training to teach all levels of health care providers the art and science of emergency care.
Brendan C. Berry, MD, FACEP, EMT-A
Assistant Medical Director of Emergency Medical Services & Critical Care Transport
Dr. Berry is a residency-trained, board-certified emergency physician and a Fellow of the American Board of Emergency Physicians. He has been practicing in the WakeMed system since 2001.
He earned his undergraduate degree in physics at Princeton University, and pursued graduate work in both biochemistry and materials science before attending medical school at the University of Maryland. During medical school, he volunteered as an EMT with the Wheaton Volunteer Rescue Squad in Wheaton, Maryland and trained to become an instrument-rated private pilot flying out of Baltimore-Washington International Airport.
He trained in emergency medicine at Upstate Medical University in Syracuse, New York, where he worked as chief resident before settling in Raleigh. Here he continues to be an enthusiastic educator and holds an academic appointment as an Adjunct Assistant Professor of Emergency Medicine through the University of North Carolina School of Medicine.
Combining his passions for EMS and aviation, he serves as medical director for WakeMed Mobile Critical Care Services, where he has been working to enhance medical control, continuing education, and performance improvement since 2009. He is a member of both the Wake County EMS Peer Review Committee and the North Carolina College of Emergency Physicians EMS Committee, and his research interests include the application of air medical services in the regional reduction of time to direct PCI in STEMI and the utilization of emerging technologies in the practice of out-of-hospital medicine.
As assistant medical director for the WakeMed Center for Innovative Learning, he integrates his basic science background with his EMS experience and his interest in education to expand and develop the active knowledge base of out-of-hospital medical providers throughout the region.
Meredith L. Miller, MD
Assistant Medical Director of Anesthesia
Dr. Miller serves as the Assistant Medical Director of Anesthesia and joins the Center for Innovative Learning as the first simulation fellow. Upon completion of her undergraduate degree in biology and premedical science at Campbell University, she matriculated at Wake Forest University School of Medicine. Graduating with her MD in 2001, she embarked upon a transitional year internship at Providence Hospital in Southfield, Michigan and an anesthesiology residency at the University of Michigan Health System in Ann Arbor, Michigan. After residency, she practiced anesthesiology in North Carolina and Alabama in both hospital-based and in high-volume outpatient surgery center based private practices. Seeking a different challenge, she is currently studying simulation in healthcare and is the Director of Clinical Simulation Medicine and Standardized Patients at the new Campbell University School of Osteopathic Medicine in Buies Creek, North Carolina.
As our first simulation fellow, she will learn about clinical simulation, administration, and simulation-based research. As an assistant medical director she is able to contribute her experience and depth of knowledge to the program
Courtney H. Mann, MD
Assistant Medical Director of Pediatric Emergency Medicine
Dr. Mann serves as the Assistant Medical Director of Pediatric Emergency Medicine for the Center for Innovative Learning, providing physician oversight and clinical leadership for pediatric emergency medicine activities in the SIM Center.
She specializes in emergency medicine and pediatric emergency medicine and has practiced full-time as an emergency physician at WakeMed Health & Hospitals since 2001. Dr. Mann also served as Medical Director of WakeMed Health and Hospitals' Children's Emergency Department from 2004-2011. She currently serves as Clinical Associate Professor and Program Director for the Pediatric Emergency Medicine Fellowship Program at the University Of North Carolina Department at Chapel Hill.
She is a graduate of Vanderbilt University School of Medicine and finished a residency in Emergency Medicine at the University of Cincinnati. She also completed a Pediatric Emergency Medicine Fellowship at Cincinnati Children's Hospital Medical Center.
As the assistant medical director of Pediatric Emergency Medicine of the Center for Innovative Learning, she is able to contribute both her teaching experience and depth of knowledge to the program.
David Crosby, BSN, RN
Simulation Education Specialist
David assists in developing and delivering external simulation programming. He is responsible for providing simulation-based education to our local, regional, and national customers.
He is also responsible for developing simulation programs,creating educational objectives, developing scenarios, insuring simulation provides a safe learning environment, and implementing all appropriate aspects of technology in to an educational program.
He brings more than 14 years of clinical nursing experience in the fields of critical care transport, flight medicine, surgical, telemetry, and intensive care. David has previously served in the nursing management role as the manager of a critical care transport team and as the director for an intensive and progressive care unit. He is an active member of SMAT II and a Medical Response Team Leader with WakeMed's Emergency Services Institute.
David maintains certifications in ACLS, PALS, and PHTLS. He earned is AAS and ADN from Pitt Community College in 1998 and his BSN from Chamberlain College in 2009.
Fran Powell, MHA, BSN, RN
Simulation Education Specialist
Fran assists in maintaining and overseeing all requested simulation experiences. She is responsible for providing simulation-based education to more than 70 departments across the WakeMed system.
Her responsibilities also include developing scenarios for simulation programs, creating educational objectives, ensuring simulation provides a safe learning environment, and implementing all appropriate aspects of technology into an educational program. As a nurse planner, Fran is also responsible for obtaining educational contact hours for all programs within the Center for Innovative Learning.
With more than 30 years of experience in nursing and nursing education, she has served as astaff nurse, nurse supervisor/educator and as a nursing education specialist, bringing her passion for teaching to help improve the quality of care delivered at WakeMed and in the community.
Fran holds a bachelor of science in nursing degree from Pennsylvania State University, a nursing education certificate from the University of North Carolina at Chapel Hill School of Nursing, and a master of health administration from Pfeiffer University. She is a nurse planner for Nursing Education, adjunct faculty for UNC, BLS and ACLS instructor, and PALS certified.
Christine O'Neill, BSN, RN
Simulation Education Specialist
Christine assists in development of internal simulation programming. She is responsible for providing simulation-based education to all customers external to the health system. Her responsibilities also include developing simulation programs, creating educational objectives, developing scenarios, ensuring simulation provides a safe learning environment and implementing all appropriate aspects of technology in to an educational program.
She brings more than 20 years of clinical nursing experience in the fields of emergency and intensive care medicine. At WakeMed, she has worked as a nurse in thePediatric Intensive Care Unit and the Children's Emergency Department. Her vast pediatric experience also includes pediatric transport while working at Georgetown University Hospital.
Christine maintains her certifications as an ACLS, PALS, BLS, and PHTLS Instructor, as well as a TNCC provider. She received her ADN in NY and her BSN from the University of North Carolina in Greensboro.
Eric Christensen, MBA, NREMT-P
Regional Simulation Coordinator
Eric Christensen is a Regional Simulation Coordinator for the Center for Innovative Learning at WakeMed Health & Hospitals. Mr. Christensen is responsible for building relationships locally, regionally, and nationally with hospitals, educational programs, private companies, and EMS agencies. He assist in fostering program growth through the completion of a needs analysis, marketing, and coordination of educational delivery utilizing our Mobile Simulation Program.
Mr. Christensen has more than 18 years of clinical experience as a pre-hospital provider and has functioned in the roles of Training Officer, Critical Care Paramedic, and Flight Paramedic. He also has more than five years experience in high fidelity simulation with a direct focus on mobile simulation and 10 years in education.
Mr. Christensen holds an Associate's degree in Para-medicine from Brigham Young University, a Bachelors and Masters degree in Business Administration from Colorado Technical University.
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