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Welcome to WakeMed Patient Financial Services. We look forward to assisting you.
Thank you for choosing WakeMed for your healthcare needs.
Paying a bill for service prior to February 1, 2015? Use this online system.
If you need help, have questions or prefer to pay your bill in person or via phone, please contact one of our financial services professionals.
By phone (919) 350-8359 or toll free (877) 498-4490. Call center business hours are Monday - Friday, 8 am - noon and 1 pm - 5 pm
In person on Raleigh Campus at Patient Registration or Cary Hospital in the Business Office, Monday - Friday, 8 am to 4:30 pm
Via email Patient Financial Services
WakeMed realizes that the cost of health care is a concern for our patients. Any member of our financial staff will be glad to discuss payment arrangements with you or your designated responsible party.
To help you when making decisions, our registration staff can provide you with an estimate of the charges associated with the treatment and services you are expected to receive.
You may also inquire by phone using our Estimate Line at 919-350-7808 or by email at email@example.com. Please keep in mind that this is only an estimate. Actual charges may vary, depending on the treatment your physician orders for you. You are encouraged to ask us any questions relating to the services you may receive.
Financial Assistance Applications
Financial & Charity Care Policies
Read WakeMed's Patient Billing Information & Financial Policy English | Spanish
Read WakeMed's Charity Care Policy English | Spanish
Read WakeMed's Charity Care Policy Summary English | Spanish
Paying for service prior to Feb. 1, 2015? Use This Online System
3000 New Bern Ave.
Raleigh, NC 27610